Книга: Управление отделом продаж
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Roger J. Placky. Appraisal Scales that Measure Performance Outcomes and Job Results. Personnel 60 (май-июнь 1983). С. 57–65.

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Nihal Mamatoglu Effects on Organizational Context (Culture and Climate) from Implementing a 360-Degree Feedback System: The Case of Arcelik. European Journal of Work and Organizational Psychology 17 (декабрь 2008). С. 426–449.
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