Книга: Управление отделом продаж
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260

Give Yourself a Job Review. American Salesman (май 2001), с. 26–27.

261

Charles E. Pettijohn, Linda S. Pettijohn, and Michael d’Amico. Characteristics of Performance Appraisals and Their Impact on Sales Force Satisfaction. Human Resource Development Quarterly 12 (лето 2001), с. 127–139.
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