Книга: Управление отделом продаж
Назад: 107
Дальше: 109

108

R. Kenneth Teas, John G. Wacker, and R. Eugene Hughes. A Path Analysis of Causes and Consequences of Salespeople’s Perceptions of Role Clarity. Journal of Marketing Research 16 (август 1979). С. 355–369; Richard P. Bagazzi. The Nature and Causes of Self-Esteem, Performance, and Satisfaction in the Sales Force: A Structural Equation Approach. Journal of Business 53 (1980). С. 315–331, Gary K. Rhoads, Jagdip Singth, and Phillips W. Goodell. The Multiple Dimensions of Role Ambiguity and Their Impact upon Psychological and Behavioral Outcomes of Industrial Salespeople. Journal of Personal Selling & Sales Management 14 (лето 1994). С. 1–24; Vincent Onyemah, Role Ambiguity. Role Conflict and Performance: Empirical Evidence of an Inverted-U Relationship. Journal of Personal Selling & Sales Management 28 (лето 2008). С. 299.
Назад: 107
Дальше: 109