Книга: Управление отделом продаж
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Jaramillo, Fernando, Jay Prakash Mulki, and James S. Boles. Workspace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict the Missing Link? Journal of Personal Selling & Sales Management 31 (весна 2011). С. 339–356, and Connors William, RIM Objects to Survey Showing Weak BlackBerry Developer Outlook. Wall Street Journal, июль, 26, 2012, http://blogs.wsj.com/canadarealtime/2012/07/13/rim-objects-to-survey-showing-weak-blackberry-developer-outlook/
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