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На основе данных TCI Team Diagnostic. Первоначальные базовые оценки команды до начала процесса командного коучинга.
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Marc Kaplan et al., “Shape Culture Drive Strategy,” Deloitte Insights, February 29, 2016, .
Гоулман Дэниел. Эмоциональный интеллект. Почему он может значить больше, чем IQ. — М.: Манн, Иванов и Фербер, 2017.
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Jill E. Perry-Smith, “Social Yet Creative: The Role of Social Relationships in Facilitating Individual Creativity,” Academy of Management Journal 49, no.1 (2006): 85–101.
Scott Keller and Mary Meaney, “High-Performing Teams: A Timeless Leadership Topic,” McKinsey Quarterly, June 2017, .
Scott Keller and Mary Meaney, “Successfully Transitioning to New Leadership Roles,” McKinsey Quarterly, May 2018, .
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Nagaraj Sivasubramaniam, William D. Murry, Bruce J. Avolio, and Dong I. Jung, “A Longitudinal Model of the Effects of Team Leadership and Group Potency on Group Performance,” Group and Organization Management 27, no. 1 (2002): 66–96.
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Patricia M. Fandt, “The Relationship of Accountability and Interdependent Behavior to Enhancing Team Consequences,” Group and Organization Studies 16, no. 3 (1991): 300–12.
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C. S. Burke et al., “Understanding Team Adaptation: A Conceptual Analysis and Model,” Journal of Applied Psychology 91, no. 6 (2006): 1189.
Amy Edmondson, “Psychological Safety and Learning Behavior In Work Teams,” Administrative Science Quarterly 44, no. 2 (1999): 350–83.
Jon Katzenbach and Douglas K. Smith, “The Discipline of Teams,” Harvard Business Review 71, no. 2 (1993): 111–20.
N. B. Moe and D. Smite, “Understanding a Lack of Trust in Global Software Teams: A Multiple-Case Study,” Software Process: Improvement and Practice 13, no. 3 (2008): 217–31.
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Jane E. Dutton, Energize Your Workplace: How to Create and Sustain High-Quality Connections at Work (New York: John Wiley and Sons, 2006).
Joao F. Guassi Moreira, Jay J. Van Bavel, and Eve H. Telzer, “The Neural Development of ‘Us and Them,’” Social Cognitive and Affective Neuroscience 12, no. 2 (2016): 184–96.
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Paul J. Zak, “How Oxytocin Can Make Your Job More Meaningful,” Greater Good Magazine, June 6, 2018, .
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Judith A. Ross, “Team Camaraderie: Can You Have Too Much?” Harvard Management Update 10, no. 11 (2005): 3.
Sean Wise, “Can a Team Have Too Much Cohesion?: The Dark Side to Network Density,” European Management Journal 32, no. 5 (2014): 703–11.
Svan Lembke and Marie G. Wilson, “Putting the ‘Team’ into Teamwork: Alternative Theoretical Contributions for Contemporary Management Practice,” Human Relations 51, no. 7 (1998): 927–44.
Blake E. Ashforth and Fred Mael, “Social Identity Theory and the Organization,” Academy of Management Review 14, no. 1 (1989): 20–39.
Gunter K. Stahl, Martha L. Maznevski, Andreas Voigt, and Karsten Jonsen, “Unraveling the Effects of Cultural Diversity in Teams: A Meta-Analysis of Research on Multicultural Work Groups,” Journal of International Business Studies 41, no. 4 (2010): 690–709.
Niina Nurmi and Pamela J. Hinds, “Job Complexity and Learning Opportunities: A Silver Lining in the Design of Global Virtual Work,” Journal of International Business Studies 47, no. 6 (2016): 631–54.
Lou Solomon, “The Top Complaints from Employees about Their Leaders,” Harvard Business Review, June 24, 2015, .
Bianca Beersma and Gerben A. Van Kleef, “How the Grapevine Keeps You in Line,” Social Psychological and Personality Science 2, no. 6 (2011): 642–49.
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Kay Lovelace, Debra L. Shapiro, and Laurie R. Weingart, “Maximizing Cross-Functional New Product Teams’ Innovativeness and Constraint Adherence: A Conflict Communications Perspective,” Academy of Management Journal 44, no. 4 (2001): 779–93.
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Christina E. Shalley and Lucy L. Gilson, “What Leaders Need to Know: A Review of Social and Contextual Factors that Can Foster or Hinder Creativity,” Leadership Quarterly 15, no. 1 (2004): 33–53.
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Allen C. Amason, “Distinguishing the Effects of Functional and Dysfunctional Conflict on Strategic Decision Making: Resolving a Paradox for Top Management Teams,” Academy of Management Journal 39, no. 1 (1996): 123–48.
Karen A. Jehn, “A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict,” Administrative Science Quarterly 40, no. 2 (1995): 256–82.
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Bradley J. West, Jaime L. Patera, and Melissa K. Carsten, “Team Level Positivity: Investigating Positive Psychological Capacities and Team Level Outcomes,” Journal of Organizational Behavior: The International Journal of Industrial, Occupational, and Organizational Psychology and Behavior 30, no. 2 (2009): 249–67.
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Клаттербак Д. Командный коучинг на рабочем месте. Технология создания самообучающейся организации. — М.: Эксмо, 2008.
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Там же.
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Mark Colgate, 8 Moments of Power in Coaching: How to Design and Deliver High-Performance Feedback to All Employees (Boise, ID: Elevate, 2016).
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Там же.
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