Примечания

Введение

.   Kyle Smith, “Blame the ATM!” New York Post, June 19, 2011; .

.   “Are ATM’s Stealing Jobs?” The Economist, June 15, 2011; .

.   James Bessen, Learning by Doing: The Real Connection between Innovation, Wages, and Wealth (New Haven, CT: Yale University Press, 2015).

.   Tamar Jacoby, “Technology Isn’t a Job Killer,” Wall Street Journal, May 20, 2015; .

.   Ethan J., “Banks Getting Rid of Tellers Are Replacing Them with Video Conferencing Mini- Banks,” VC Daily, May 16, 2017; .

.   Там же.

Часть I

.   Michael J. Miller, “AI’s Implications for Productivity, Wages and Employment,” PC Magazine, November 20, 2017; .

Глава 1

.   S. Glucksberg, “The Influence of Strength of Drive on Functional Fixedness and Perceptual Recognition,” Journal of Experimental Psychology 63 (1962): рр.36–41; .

.   Bouree Lam, “Life as a Teller in the Age of the Automated Teller Machine, The Atlantic, August 12, 2016; .

.   O*Net Resource Center, “About O*Net,”; .

.   Peter Evans-Greenwood, Harvey Lewis, and Jim Guszcza, “Reconstructing Work: Automation, Artificial Intelligence, and the Essential Role of Humans,” Deloitte Review, July 2017.

.   Clifford Strauss, “Texas Oil Fields Rebound from Price Lull, But Jobs Are Left Behind,” New York Times, February 19, 2017; .

.   Michael Hammer, “Reengineering Work: Don’t Automate, Obliterate,” Harvard Business Review, July–August 1990, рр. 104–112.

.   Там же.

Глава 2

.   John W. Boudreau, Retooling HR: Using Proven Business Tools to Make Better Decisions about Talent (Boston: Harvard Business Review Press, 2010).

.   John W. Boudreau and Peter M. Ramstad, Beyond HR: The New Science of Human Capital (Boston: Harvard Business Review Press, 2007).

.   Там же.

Глава 3

.   George Zarkadakis, Ravin Jesuthasan, and Tracey Malcolm, “The 3 Ways Work Can Be Automated,” hbr.org, October 13, 2016; .

.   Leslie Willcocks, Mary Lacity, and Andrew Craig, “Robotic Process Automation at Xchanging,” Paper 15/03, The Outsourcing Unit Working Research Paper Series, June 2015.

. David Silver et al., “Mastering the Game of Go without Human Knowledge,” Nature, October 19, 2017; .

.   Jennifer Smith, “A Robot Can Be a Warehouse Worker’s Best Friend,” Wall Street Journal, August 3, 2017; .

.   “How Allstate and Farmers Will Use Drones to Assess Damage from Hurricane Harvey,” Reuters, August 30, 2107; .

.   Sy Mukherjee, “Coming to an O. R. Near You,” Fortune, November 1, 2017, рр.50–56.

.   Carrie Printz, “Artificial Intelligence Platform for Oncology Could Assist in Treatment Decisions,” Cancer, March 6, 2017; .

.   “IBM Watson for Oncology Platform Shows High Degree of Concordance with Physician Recommendations,” American Association for Cancer Research, press release, December 9, 2016; .

.   Azad Shademan et al., “Supervised Autonomous Robotic Soft Tissue Surgery,” Science Transitional Medicine 8, no. 337 (2016): 337; .

. Carly Szabo, “Artificial Intelligence Used to Predict Chemotherapy Resistance in Breast Cancer Patients,” Specialty Pharmacy Times, September 24, 2015; .

Глава 4

.   “Robotic Part Inspection with the FANUC LR Mate 200i Robot,” FANUC; .

.   Raquel Maria Dillon, “Researchers Explore New Use for Drones: Detecting Methane Leaks,” NBC Bay Area News, March 28, 2017; .

.   Xavier Lhuer, “The Next Acronym You Need to Know About: RPA,” Digital McKinsey, December 2016; .

.   Richard Feloni, “Consumer-Goods Giant Unilever Has Been Hiring Employees Using Brain Games and Artificial Intelligence,” Business Insider, June 28, 2017; .

.   Randy Bean and Thomas H. Davenport, “How AI and Machine Learning Are Helping Drive the GE Digital Transformation,” LinkedIn, June 8, 2017; .

.   Ellen Messmer, “Coca-Cola Co.’s ‘Black Book’ Application Squeezes the Best Out of OJ,” Network World, May 15, 2014; .

.   David Kirkpatrick, “For Stitch Fix, the AI Future Includes Jobs,” Techonomy, October 2, 2017; .

.   Alex Voica, “How Ocado Uses Machine Learning to Improve Customer Service,” Ocado Technology (blog), October 13, 2016; .

.   John Huetter, “Top U. S. Insurers Using Tractable in Photo Estimating AI Pilots,” Repairer Driven News, October 9, 2017; .

. Ted Greenwald, “Chip Makers Are Adding Brains Alongside Cameras Eyes,” Wall Street Journal, October 14, 2017; .

. Fred Lambert, “Tesla Expands on its New Car Insurance Programs as Self-Driving Technology Improves,” Еlectrek, February 23, 2017; .

. Willis Towers Watson, “Willis Towers Watson and Roost to Establish Home Telematics Consortium of U. S. Carriers,” press release, May 31, 2017; .

Глава 5

.   Menno van Doorn, Sander Duivestsein, and Peter Smith, “The Unorganization: Design to Disrupt,” September 5, 2017; .

.   This section is based on Zhang Ruimin, “Leading to Become Obsolete,” MIT Sloan Management Review, June 19, 2017.

.   Jay Galbraith, “The Star Model”; .

Глава 6

.   Kevin Kelly, The Inevitable: Understanding the 12 Technological Forces That Will Shape Our Future (New York: Viking Press, 2016).

.   Yaarit Silverstone, Himanshu Tambe, and Susan M. Cantrell, HR Drives the Agile Organization (New York: Accenture, 2015).

.   Danielle D’Angelo, “Despite Hype, Few Workers Believe Artificial Intelligence Will Threaten Their Jobs,” Genpact press release, November 14, 2017; .

.   W. F. Cascio, J. W. Boudreau, and A. H. Church, “Maximizing Talent Readiness for an Uncertain Future,” in A Research Agenda for Human Resource Management — HR Strategy, Structure, and Architecture, ed. C. Cooper and P. Sparrow (London: Edward Elgar Publishers, 2017).

.   Alvin Toffler, Future Shock (New York: Random House, 1970).

.   J. W. Boudreau, “HR at the Tipping Point: The Paradoxical Future of Our Profession,” People + Strategy 38, no. 4 (2016): рр. 46–54.

.   World Economic Forum, “The Future of Jobs: Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution,” January 2016; .

.   Reid Hoffman, Ben Casnocha, and Chris Yeh, “Tours of Duty: The New Employer-Employee Contract,” Harvard Business Review, June 2013, рр. 48–58.

.   Oxford Economics, “Global Talent 2021: How the New Geography of Talent Will Transform Human Resource Strategies,” 2012; .

. “Kellogg CEO Says Closing Oldest Battle Creek Plant Key to Firms’ Survival,” Lubbock Avalanche Journal, September 5, 1999; .

. John Boudreau, “Leaders, You Can’t Achieve Agility in the Workplace Without Transparency,” ReWork, October 25, 2017; .

Глава 7

.   Michael Grothaus, “Bet You Didn’t See This Coming: 10 Jobs That Will Be Replaced by Robots,” Fast Company, January 19, 2017; .

.   James T. Austin, Gail O. Mellow, Mitch Rosin, and Marlene Seltzer, “Portable, Stackable Credentials: A New Education Model for Industry-Specific Career Pathways,” McGraw-Hill Research Foundation, November 28, 2012; .

.   Aditya Chadrabortty, “A Basic Income for Everyone? Yes, Finland Shows It Really Can Work,” The Guardian, October 31, 2017; .

.   Skills Future Mid-Career Enhanced Subsidy; .

.   Emily Price, “Bill Gates’ Plan to Tax Robots Could Become a Reality in San Francisco,” Fortune, September 5, 2017; .

.   “Artificial Intelligence Will Create New Kinds of Work,” The Economist, August 26, 2017; .

.   Chico Harlan, “Rise of the Machines: At a Wisconsin Factory, Workers Warily Welcome Robots,” Chicago Tribune, August 5, 2017.

.   Там же.

.   Ted Greenwald, “Chip Makers Are Adding ‘Brains’ Alongside Cameras’ Eyes,” Wall Street Journal, October 4, 2017; .

. Danielle Muoio, “Uber Built a Fake City in Pittsburgh with Roaming Mannequins to Test its Self-Driving Cars,” Business Insider, October 18, 2017; .

. Satinder Singh, “Learning to Play Go from Scratch,” Nature News & Views, October 19, 2017; .

. Vivian Giang, “Robots Might Take Your Job, But Here’s Why You Shouldn’t Worry,” Fast Company, July 28, 2015; .

. Peggy Hollinger, “Meet the Cobots: Humans and Robots Together on the Factory Floor,” Financial Times, May 4, 2016; .

. Там же.

. Andrew Nusca, “Humans vs. Robots: How to Thrive in an Automated Workplace,” Fortune, June 30, 2017; .

. Там же.

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