Bevan and Hood, “What’s Measured Is What Matters”.
4
Исключением является работа: Richard Rothstein, Holding Accountability to Account. Также ценна работа: Adrian Perry, “Performance Indicators: ‘Measure for Measure’ or ‘A Comedy of Errors’?” in Caroline Mager, Peter Robinson, et al. (eds.), The New Learning Market (London, 2000).
