Elana Harris. Stars in the Making. Sales & Marketing Management (март 2001). С. 61.
207
Тот же источник, с. 60.
208
Kevin Dobbs. Training on the Fly, Sales & Marketing Management (ноябрь 2000). С. 92–98; Hyochang Lim, Sang-Gun Lee, and Kichan Nam, Validating E-Learning Factors Affecting Training Effectiveness. International Journal of Information Management 27 (февраль 2007). С. 22.