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211
Andy Patrizio. Streaming Media: Online Training, Cost-Cutting, and More. InformationWeek (14 августа, 2000). С. 108–111; тот же источник.
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Anonymous. Get Value from Online Training. Security 45 (июль 2008). С. 78–79; там же.
213
Robert t. Erffmeyer, K. Randall Russ, and Joseph F. Hair, Jr. Needs Assessment and Evaluation in Sales-Training Programs. Journal of Personal Selling & Sales Management 11 (зима 1991). С. 17–31.
