Детальное описание данных и других реже используемых инструментов см. E. James Randall and Cindy H. Randall. Review of Salesperson Selection Techniques and Criteria: A Managerial Approach. International Journal of Research in Marketing 7 (1990). С. 81–95; Joseph G. Rosse, Mary D. Stecher, Janice L. Miller, and Robert A. Levin. The Impact of Response Distortion on Preemployment Personality Testing and Hiring Decisions. Journal of Applied Psychology 83 (август 1998). С. 364. Подробное описание процессов подбора, обучения и развития см. William L. Cron, Greg W. Marshall, Jagdip Singh, Rosann L. Spiro, and Harish Sujan. Salesperson Selection, Training, and Development: Trends, Implications, and Research Opportunities. Journal of Personal Selling & Sales Management 25 (весна 2005). С. 123–136; Anonymous. Think «Slow and Steady» for Snaring Top Hires. Sales & Management 160 (июль – август 2008). С. 6.