Gilbert A. Churchill, Jr. Neil M. Ford, and Orville C. Walker, Jr., Organizational Climate and Job Satisfaction in the Sales Force. Journal of Marketing Research (ноябрь 1976). С. 323–332; Pradeep K. Tyagi. Relative Importance of Key Job Dimensions and Leadership Behaviors in Motivating Salesperson Work Performance. Journal of Marketing (лето 1985). С. 76–86. См. также Susan K. DelVecchio. The Quality of Salesperson-Manager Relationship: The Effect of Latitude, Loyalty and Competence. Journal of Personal Selling & Sales Management (зима 1998). С. 31–48; Vincent Alonzo, Perks for Jerks. Sales & Marketing Management (февраль 2001). С. 38–40; Shepherd, C David, Armen Tashcian and Rick E. Ridnour. An Investigation of the Job Burnout Syndrome in Personal Selling. Journal of Personal Selling & Sales Management 31 (осень 2011). С. 397–410.