Книга: Управление отделом продаж
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Pradeep K. Tyagi. The Effects of Stressful Organizational Conditions on Salesperson Work Motivation. Journal of the Academy of Marketing Science 13 (зима – весна 1985). С. 290–309; Susan M. Keaveney and James E. Nelson. Coping with Organizational Role Stress: Intrinsic Motivational Orientation, Perceived Role Benefits and Psychological Withdrawal. Journal of the Academy of Marketing Science 21 (весна 1993). С. 113–124; C. Fred Miao and Kenneth R. Evans. The Impact of Salesperson Motivation on Role Perceptions and Job Performance: A Cognitive and Affective Perspective. Journal of Personal Selling & Sales Management 27 (зима 2007). С. 89. Rutherford, Brian, JungKun Park, and Sang-Lin. Increasing Job Performance and Descreasing Salesperson Propensity to Leave: An Examination in an Asian Sales Force. Journal of Personal Selling & Sales Management 31 (весна 2011). С. 171–184.
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