For studies of how role perceptions can affect salespeople’s job satisfaction and performance, см. Douglas N. Behrman and William D. Perreault, Jr. A Role Stress Model of the Performance and Satisfaction of Industrial Salespeople. Journal of Marketing 48 (осень 1984). С. 9–21; George J. Avlonitis and Nikolaos G. Panagopoulos. Role Stress, Attributes, and Job Outcomes in Business-to-Business Selling: Does the Type of Selling Situation Matter? Journal of Personal Selling & Sales Management 26 (зима 2006). С. 68–77; Charles K. Pettijohn, Linda S. Pettijohn, and A. J. Taylor. Does Salesperson Perception of the Importance of Sales Skills Improve Sales Performance, Customer Orientation, Job Satisfaction, and Organizational Commitment and Reduce Turnover? Journal of Personal Selling & Sales Management 27 (зима 2007). С. 75; Kenneth R Evans, Timothy D. Landry, Po-Chien Li, and Shaoming Zou. How Sales Controls Affect Job-Related Outcomes: The Role of Organizational Sales-Related Psychological Climate Perceptions. Academy of Marketing Science Journal 35 (сентябрь 2007). С. 445.