Глава 4. Оценка
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Совместное исследование Global Reputation Pulse и Canadian Business, 2010 г.
What Successful Transformations Share. 2010. McKinsey Quarterly survey (January). Дальнейшие ссылки на исследования или опросы в данной главе относятся к этому же источнику.
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Цитата с сайта Тима Галвей — http://www.theinnergame.com.
Deutschman A. 2005. Change or Die. Fast Company (May, 1).
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Simpson B. 2010. Flying People, Not Places: The CEO of Bombardier on Building a World-Class Culture. Voices on Transformation 4. McKinsey & Company.
