Addison, R., Haig, C., & Kearney, L. (2009). Performance architecture: The art and science of improving organizations. San Francisco, CA: Pfeiffer.
Allen, M., & Sites, R. (2012). Leaving ADDIE for SAM: An agile model for developing the best learning experiences. Alexandria, VA: ASTD Press.
Alliger, G., Tannenbaum, S., Bennett, W., Jr., Traver, H., & Shotland, A. (1997). A meta-analysis of the relations among training criteria. Personnel Psychology, 50 (2), 341—358.
Amabile, T., & Kramer, S. (2011). The progress principle: Using small wins to ignite joy, engagement, and creativity at work. Boston, MA: Harvard Business Review Press.
American Express. (2007). The real ROI of leadership development: Comparing classroom vs. online vs. blended delivery. Retrieved from www.personneldecisions.com/uploadedfiles/Case_Studies/PDFs/AmericanExpress.pdf
American Society for Training and Development. (2011). Developing results: Aligning learning’s goals and outcomes with business performance measures (ASTD Research Report No. 191106). Alexandria, VA: Author.
American Society for Training and Development. (2013). 2013 state of the industry. Alexandria, VA: Author.
Anand, P. (2012). Branding the learning function. T+D, 66 (9), 49—51.
Anderson, P.J. (2010). Cognitive psychology and its implications (7th ed.). New York: Worth Publishers.
Aperian Global. (2012). GlobeSmart. Retrieved September 10, 2014, from http://corp.aperianglobal.com/globesmartn
Ariely, D. (2010). Predictably irrational: The hidden forces that shape our decisions. New York: Harper Perennial.
Ariely, D. (2011). The upside of irrationality: The unexpected benefits of defying logic. New York: Harper Perennial. ASTD Research. (2009). The value of evaluation: Making training evaluations more effective. Alexandria, VA: ASTD. Babbie, E. R. (2012). The practice of social research (13th ed.). Belmont, CA: Cengage Learning.
Baker, M. (2014). 3 things a flat tire reminded me about how young people learn. Retrieved from http://phasetwolearning.wordpress.com/2014/08/13/3-things-a-flat-tire-reminded-me-about-how-young-people-learn/ Baldwin, T., & Ford, J. (1988). Transfer of training: A review and directions for future research. Personnel Psychology, 41 (1), 63—105. Baldwin, T., Pierce, J., Joines, R., & Farouk, S. (2011). The elusiveness of applied management knowledge: A critical challenge for management educators. Academy of Management Learning & Education, 10 (4), 583—605. Banerjee, S., Wahdat, T., & Cherian, A. (2014). How we turned a «feel good» training program into a successful business transformation. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 285—292). San Francisco, CA: Pfeiffer. Banks, B. (2014). How we fostered a proactive approach to leader development. In R. Pollock, A. Jefferson, & R. Pollock, The field guide to the 6Ds (pp. 411—415). San Francisco, CA: Pfeiffer. Barnett, K., & Vance, D. (2012). Talent development reporting principles (whitepaper) (p. 55). Windsor, CO: Center for Talent Reporting.
Bartlett, R. (2014). How we implemented a low-cost, low-effort follow-up. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 431—433). San Francisco, CA: Pfeiffer.
Basarab, D. (2011). Predictive evaluation: Ensuring training delivers business and organizational results. San Francisco, CA: Berrett-Koehler.
Baumeister, R., Bratslavsky, E., Muraven, M., & Tice, D. (1998). Ego depletion: Is the active self a limited resource? Journal of Personality and Social Psychology, 74 (5), 1252—1265.
Bell, L. (2008). Raising expectations for concrete results: Leadership development at Holcim. In T. Mooney & R. Brinkerhoff (Eds.), Courageous training: Bold actions for business results (pp. 175—193). San Francisco, CA: Berrett-Koehler.
Bersin, J. (2008). The training measurement book: Best practices, proven methodologies, and practical approaches. San Francisco, CA: Pfeiffer.
Betoff, E. (2007, September). Profile of the chief learning officer: Executive program in work-based learning leadership. Paper presented at the Fort Hill Best Practices Summit, Mendenhall, Pennsylvania.
Binder, C. (2010). Measurement, evaluation, and research: feedback for decision making. In J. Moseley & J. Dessinger (Eds.), Handbook of improving performance in the workplace: Volume 3, Measurement and evaluation. San Francisco, CA: Pfeiffer.
Bingham, T., & Galagan, P. (2008). No small change. T+D, 62 (11), 32—37.
Blanchard, K. (2004). Foreword. In S. Blanchard & M. Homan, Leverage your best, ditch the rest: The coaching secrets top executives depend on (pp. ix-xii). New York: HarperCollins.
Blanchard, K., Meyer, P., & Ruhe, D. (2007). Know can do! Put your know-how into action. San Francisco, CA: Berrett-Koehler.
Boehle, S. (2006). Are you too nice to train? Training, 43 (8), 16—22.
Bordonaro, F. (2005). What to do. In M. Dulworth & F. Bordonaro (Eds.), Corporate learning: Proven and practical guides for building a sustainable learning strategy (pp. 123—232). San Francisco, CA: Pfeiffer.
Bossidy, L., Charan, R., & Burck, C. (2002). Execution: The discipline of getting things done. Princeton, NJ: Crown Business.
Boyd, S. (2005). Using job aids. Alexandria, VA: ASTD.
Brafman, O., & Brafman, R. (2009). Sway: The irresistible pull of irrational behavior. New York: Broadway Books.
Brinkerhoff, R. O. (1987). Achieving results from training. San Francisco, CA: Jossey-Bass.
Brinkerhoff, R. O. (2003). The success case method: Find out quickly what’s working and what’s not. San Francisco, CA: Berrett-Koehler.
Brinkerhoff, R. O. (2006). Telling training’s story: Evaluation made simple, credible, and effective. San Francisco, CA: Berrett-Koehler.
Brinkerhoff, R. O., & Apking, A. M. (2001). High impact learning: Strategies for leveraging performance and business results from training investments. Cambridge, MA: Perseus Publishing.
Brinkerhoff, R. O., & Montesino, M. (1995). Partnerships for learning transfer: Lessons from a corporate study. Human Resource Development Quarterly, 6 (3), 263—274.
Broad, M. (2005). Beyond transfer of training: Engaging systems to improve performance. San Francisco, CA: Pfeiffer.
Broad, M., & Newstrom, J. (1992). Transfer of training: Action-packed strategies to ensure high payoff from training investments. Cambridge, MA: Perseus Books.
Brown, P., Roediger, H., III, & McDaniel, M. (2014). Make it stick: The science of successful learning. Cambridge, MA: Belknap Press.
Burke, L., & Hutchins, H. (2007, September). Training transfer: An integrative literature review. Human Resource Development Review, 6, 263—296.
Burke, M., Sarpy, S., Smith-Crowe, K., Chan-Serafin, S., Salvador, R., & Islam, G. (2006). Relative effectiveness of worker safety and health training methods. American Journal of Public Health, 96 (2), 315—324.
Burnett, S., & Connolly, M. (2003). Hewlett-Packard takes the waste out of leadership. Journal of Organizational Excellence, 22 (4), 49—59.
Buzan, T., & Griffiths, C. (2013). Mind maps for business: Using the ultimate thinking tool to revolutionize how you work (2nd ed.). New York: FT Press.
Caffarella, R. S. (2009). Planning programs for adult learners: A practical guide for educators, trainers, and staff developers (2nd ed.). San Francisco, CA: Jossey-Bass.
Caffarella, R. S., & Daffron, S. (2013). Planning programs for adult learners: A practical guide (3rd ed.). San Francisco, CA: Jossey-Bass.
Center for Talent Reporting. (2013). TDRp: Managing learning like a business to deliver greater impact, effectiveness, and efficiency. Windsor, CO. Retrieved from www.centerfortalentreporting.org/communicating-tdrp-to-others/
Center for Talent Reporting. (2014). About us-Center for Talent Reporting Charter. Retrieved from www.centerfortalentreporting.org/about-us/
Charlton, K., & Osterweil, C. (2005, Autumn). Measuring return on investment in executive education: A quest to meet client needs or pursuit of the Holy Grail? AshridgeJournal, pp. 6—13.
Clark, R. C. (1986). Defining the D in ISD. Part I: Task-general instruction methods. Performance and Instructional Journal, 25 (3), 17—21.
Clark, R. C. (2015). Evidence-based training methods (2nd ed.). Alexandria, VA: ATD.
Clark, R. C., & Mayer, R. E. (2011). e-Learning and the science of instruction: Proven guidelines for consumers and designers of multimedia learning (3rd ed.). San Francisco, CA: Pfeiffer.
Colvin, G. (2006). What it takes to be great. Fortune, 154 (9), 88—96.
Colvin, G. (2008). Talent is overrated: What really separates world-class performers from everybody else. New York: Penguin Group.
Conklin, T. (2012). Pre-accident investigations: An introduction to organizational safety. Burlington, VT: Ashgate Publishing.
Corporate Executive Board. (2009). Refocusing L&D on business results: Bridging the gap between learning and performance. Washington, DC: Corporate Executive Board.
Covey, S. (2004). The 7 habits of highly effective people: Powerful lessons in personal change (2nd ed.). New York: Simon & Schuster.
Coyle, D. (2009). The talent code: Greatness isn’t born. It’s grown. Here’s how. New York: Bantam Dell.
CrossKnowledge. (2014). The C-suite imperative: Workforce development and business outcomes. Retrieved from www.crossknowledge.com/en_GB/elearning/media-center/publications/workforce-development-the-economist/s.html
Crozier, R. A. (2011). The engagement manifesto: A systemic approach to organizational success. Bloomington, IN: AuthorHouse.
Csikszentmihalyi, M. (2008). Flow: The psychology of optimal experience. New York: Harper & Row.
Darling, M., & Parry, C. (2001). After-action reviews: Linking reflection and planning in a learning practice. Reflections, 3 (2), 64—72.
Davachi, L., & Dobbins, I. (2008). Declarative memory. Current Directions Psychological Sciences, 17 (2), 112—118.
Davachi, L., Kiefer, T., Rock, D., & Rock, L. (2010). Learning that lasts through AGES. NeuroLeadershipJournal, 1 (3), 53—63.
De Geus, A. (2002). The living company. Boston, MA: Harvard Business Review Press.
Deming, W. E. (1986). Out of the crisis. Cambridge, MA: MIT Press.
Denning, S. (2011). The leader’s guide to storytelling: Mastering the art and discipline of business narrative (2nd ed.). San Francisco, CA: Jossey-Bass.
DeSmet, A., McGurk, M., & Swartz, E. (2010, October). Getting more from your training programs. McKinsey Quarterly.
Deutschman, A. (2005, May). Making change. Fast Company, pp. 52—62.
DiClemente, C., & Prochaska, J. (1998). Toward a comprehensive, trans-theoretical model of change. In W. Miller & N. Heather (Eds.), Treating addictive behaviours. New York: Plenum Press.
Dirksen, J. (2012). Design for how people learn. Berkeley, CA: New Riders.
Dixon, N. (1990). The relationship between trainee responses on participation reaction forms and posttest scores. Human Resource Development Quarterly, 1 (2), 129—137.
Donohoe, J., Beech, P., Bell-Wright, K., Kirkpatrick, J., & Kirkpatrick, W. (2014). How we used measurement to drive «SOAR – service over and above the rest». In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds. San Francisco, CA: Pfeiffer.
Dresner, M., & Lehman, L. (2009, Spring). The astounding value of learning brand. Corporate University Xchange. Retrieved from http://documents.corpu.com/research/CorpU_Astounding_Value_of_Learning_Brand.pdf
Drucker, P. (1974). Management: Tasks, responsibilities, practices. New York: Harper & Row.
Dugdale, K., & Lambert, D. (2007). Smarter selling: Next generation sales strategies to meet your buyer’s needs – every time. Harlow, UK: Pearson Education.
Duhigg, C. (2012). The power of habit: Why we do what we do in life and business. New York: Random House.
Dulworth, M., & Forcillo, J. (2005). Achieving the developmental value of peer-to-peer networks. In M. Dulworth & F. Bordonaro (Eds.), Corporate learning: Proven and practical guidelines for building a sustainable learning strategy (pp. 107—121). San Francisco, CA: Pfeiffer.
Dweck, C. (2007). Mindset: The new psychology of success. New York: Ballantine Books.
Educase. (2012). 7 things you should know about flipped classrooms. Retrieved from http://net.educause.edu/ir/library/pdf/eli7081.pdf
Elkeles, T., & Phillips, J. J. (2007). The chief learning officer: Driving value within a
changing organization through learning and development. Burlington, MA: Butterworth-Heinemann.
Ericsson, K. A., Krampe, R., & Tesch-Romer, C. (1993). The role of deliberate practice in the acquisition of expert performance. Psychological Review, 100 (3), 363—406.
Feldstein, H., & Boothman, T. (1997). Success factors in technology training (pp. 19—33). In J. J. Phillips & M. L. Broad (Eds.), Transferring learning to the workplace. Alexandria, VA: ASTD.
Fitz-enz, J. (2000). The ROI of human capital. New York: AMACOM.
Frechtling, J. A. (2007). Logic modeling methods in program evaluation. San Francisco, CA: Jossey-Bass.
Frielick, S. (2004). Beyond constructivism: An ecological approach to e-learning. In R. Atkinson, C. McBeath, D. Jonas-Dwyer, & R. Phillips (Eds.), Beyond the comfort zone: Proceedings of the 21st ASCILITE conference (pp. 328—332). Perth, 5—8 December. www.ascilite.org.au/conferences/perth04/procs/frielick.html
Gaffney, P. (2007). Mind of the manager. In M. Hammer, The seven deadly sins of performance management. MIT Sloan Management Review, 48 (3), 24.
Gagne, R., Wager, W., Golas, K., & Keller, J. (2004). Principles of instructional design (5th ed.). Independence, KY: Cengage Learning.
Gawande, A. (2008). The checklist manifesto: How to get things right. New York: Metropolitan Books.
Georgenson, D. L. (1982). The problem of transfer calls for partnership. Training and Development Journal, 36 (10), 75—78.
George Washington University. (2014). The Evaluators’ Institute. Retrieved from http://tei.gwu.edu/
Gilbert, T. (1978). Human competence: Engineering worthy performance. New York: McGraw-Hill.
Gilley, J., & Hoekstra, E. (2003). Creating a climate for learning transfer. In E. F. Holton III & T. T. Baldwin (Eds.), Improving learning transfer in organizations. San Francisco, CA: Jossey-Bass.
Gladwell, M. (2008). Outliers: The story of success. New York: Little, Brown and Company.
Godden, D., & Baddeley, A. (1975). Context dependency in two natural environments: On land and underwater. British Journal of Psychology, 66 (3), 325—331.
Goh, C. S. K. (2014). How we enhanced and stretched our first-level managers’ learning experience. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 337—343). San Francisco, CA: Pfeiffer.
Goldsmith, M., & Morgan, H. (2004). Leadership is a contact sport: The follow-up factor in management development. Strategy + Business, (36), 71—79.
Goldsmith, M., Morgan, H., & Effron, M. (2013). Change leadership behavior: The impact of co-workers and the impact of coaches. In L. Carter, R. Sullivan, M. Goldsmith, D. Ulrich, & N. Smallwood (Eds.), The change champion’s field guide (2nd ed., pp. 236—245). San Francisco, CA: Pfeiffer.
Goodrich, H. (1997). Understanding rubrics. Educational Leadership, 54 (4), 14—17.
Gottfredson, C., & Mosher, B. (2011). Innovative performance support: Strategies and practices for learning in the workflow. New York: McGraw-Hill.
Gottfredson, C., & Mosher, B. (2014). «We’re lost, but we’re making good time»: Performance support to the rescue. Retrieved from www.learningsolutionsmag.com/articles/934/were-lost-but-were-making-good-time-performance-support-to-the-rescue
Govaerts, N., & Dochy, F. (2014, June). Disentangling the role of the supervisor in transfer of training. Educational Research Review, 12, 77—93.
Gregory, P., & Akram, S. (2014). How we moved from order takers to business partners. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 281—284). San Francisco, CA: Pfeiffer.
Grenny, J., Patterson, K., Maxfield, D., McMillan, R., & Switzler, A. (2013). Influencer: The new science of leading change (2nd ed.). New York: McGraw-Hill.
Grigorova, M., & Moffett, R. (2014). How we created a high impact Mars University brand. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 523—526). San Francisco, CA: Pfeiffer.
Gupta, K. (1999). A practical guide to needs assessment. San Francisco, CA: Pfeiffer.
Haddad, R. (2012, February 8). How to facilitate true learning transfer. Retrieved May 20, 2014, from www.clomedia.com/articles/how-to-facilitate-true-learning-transfer.
Hamdan, N., McKnight, K., & Arfstrom, K. (2013). Flipped Learning Network. Retrieved from www.flippedlearning.org/cms/lib07/VA01923112/Centricity/Domain/41/LitReview_FlippedLearning.pdf
Harburg, F. (2004). They’re buying holes, not shovels. Chief Learning Officer, 3 (3), 21.
Harless, J. (1989). Wasted behavior: A confession. Training, 26 (5), 35—38.
Hattie, J. (2008). Visible learning: A synthesis of over 800 meta-analyses relating to achievement. New York: Routledge.
Hayes, W. (2014). How we use alumni to help set expectations for new program participants and their leaders. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 319—324). San Francisco, CA: Pfeiffer.
Heath, C., & Heath, D. (2008). Made to stick: Why some ideas survive and others die. New York: Random House.
Hewertson, R. B. (2014). Lead like it matters… because it does: Practical leadership tools to inspire and engage your people and create great results. New York: McGraw-Hill.
Hinton, D., Singos, M., & Grigsby, L. (2014). How we designed a complete experience to deliver business results. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds. San Francisco, CA: Pfeiffer.
Hodell, C. (2011). ISD from the ground up: A no-nonsense approach to instructional design (3rd ed.). Alexandria, VA: ASTD Press.
Holton, E. F., III. (2003). What’s really wrong: Diagnosis for learning transfer system change. In E. F. Holton, III, & T. T. Baldwin (Eds.), Improving learning transfer in organizations (pp. 59—79). San Francisco, CA: Jossey-Bass.
Holton, E. F., III, & Baldwin, T. T. (2003). Improving learning transfer in organizations. San Francisco, CA: Jossey-Bass.
Holton, E. F., III, Bates, R., & Ruona, W. (2000). Development of a generalized learning transfer system inventory. Human Resource Development Quarterly, 11 (4), 333—360.
Hughes, G. (2014). How we improved the signal-to-noise ratio to transform the presentation culture at KLA-Tencor. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 375—386). San Francisco, CA: Pfeiffer.
Hume, S. (2014, March 20). McDonald’s spent more than $988 million on advertising in 2013. Retrieved from www.csmonitor.com/Business/The-Bite/2014/0330/McDonald-s-spent-more-than-988-million-on-advertising-in-2013
Hunter, R. (2004). Madeline Hunter’s mastery teaching: Increasing instructional effectiveness in elementary and secondary schools. Thousand Oaks, CA: Corwin.
Ibarra, H. (2004). Breakthrough ideas for 2004: The HBRlist. Harvard Business Review, 9 (2), 13—32.
Imai, M. (1986). Kaizen: The key to Japan’s competitive success. New York: McGraw-Hill /Irwin.
Islam, K. (2006). Developing and measuring training the six sigma way: A business approach to training and development. San Francisco, CA: Pfeiffer.
Islam, K. (2013). Agile methodology for developing & measuring learning: Training development for today’s world. Bloomington, IN: AuthorHouse.
Israelite, L. (Ed.). (2006). Lies about learning: Leading executives separate truth from fiction in this $100 billion industry. Alexandria, VA: ASTD Press.
Jaccaci, A., & Hackett, C. (2014). How we achieved lean improvements with learning transfer. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 423—430). San Francisco, CA: Pfeiffer.
Jaenke, R. (2013). Identify the real reasons behind performance gaps. T+D, pp. 76—78.
Jefferson, A. McK., Pollock, R. V. H., & Wick, C. W. (2009). Getting your money’s worth from training and development: A guide to breakthrough learning for managers and participants. San Francisco, CA: Pfeiffer.
Kahneman, D. (2013). Thinking, fast and slow. New York: Farrar, Straus and Giroux.
Kaplan, R., & Norton, D. (1992). The balanced scorecard – Measures that drive performance. Harvard Business Review, 70 (1), 71—79.
Kapp, K M., Blair, L., & Mesch, R. (2013). The gamification of learning and instruction fieldbook: Ideas into practice. San Francisco, CA: Pfeiffer.
Karpicke, J. (2012). Retrieval-based learning: Active retrieval promotes meaningful learning. Current Directions in Psychological Science, 21 (3), 157—163.
Kaufman, R., & Guerra-Lopez, I. (2013). Needs assessment for organizational success. Alexandria, VA: ASTD Press.
Kaye, B. (2005, September). Love it and use it. Learning Alert, 15. Wilmington, DE: The Fort Hill Company.
Keeton, J. (2014). How we moved the finish line for leadership development. In R. Pollock, A. Jefferson, & C. Wick, Thefie U guide to the 6Ds (pp. 333—336). San Francisco, CA: Pfeiffer.
Keith, N., & Frese, M. (2008). Effectiveness of error management training: A meta-analysis. Journal of Applied Psychology, 93 (1), 59—69.
Keller, G., & Papasan, J. (2013). The ONE thing: The surprisingly simple truth behind extraordinary results. Austin, TX: Bard Press.
Kelley, H. (1950). The warm-cold variable in first impressions of persons. Journal of Personality, 18 (4), 431—439.
Kelly, D. (2014). The importance of adding performance support to the mix. Retrieved from http://twist.elearningguild.net/2014/07/the-importance-of-adding-performance-support-to-the-mix/
Kerfoot, B. (2013, November/December). Brain science provides new approach to patient safety training. Patient Safety and Quality Healthcare. Retrieved from www.psqh.com/november-december-2013/1794-brain-science-provides-new-approach-to-patient-safety-training
Kerfoot, B., & Baker, H. (2012). An online spaced-education game for global continuing medical education: A randomized trial. Annals of Surgery, 256 (1), 33—38.
Kesner, I. (2003). Leadership development: Perk or priority? Harvard Business Review, 81 (5), 29—38.
Kirkpatrick, D. L. (1998). Evaluating training programs (2nd ed.). San Francisco, CA: Berrett-Koehler.
Kirwan, C. (2009). Improving learning transfer. Burlington, VT: Ashgate Publishing.
Knowles, M., Holton, E. F., III, & Swanson, R. (2011). The adult learner (7th ed.). Boston, MA: Taylor & Francis.
Knudson, M. (2005). Executive coaching. In J. Bolt (Ed.), The future of executive development (pp. 40—53). San Francisco, CA: Executive Development Associates.
Konkle, T., Brady, T., Alverez, G., & Oliva, A. (2010). Scene memory is more detailed than you think: The role of categories in visual long-term memory. Psychological Science, 21 (11), 1551—1556.
Kontra, S., Trainor, D., & Wick, C. W. (2007, September 12). Leadership development at Pfizer: What happens after class. Webinar presented at the CorpU. Retrieved from www.corpu.com
Korn Ferry. (2014, August). Learning agility: What LA is and is not. Retrieved from www.kornferryinstitute.com/institute-blog/2012—11—26/learning-agility-what-la-and-not
Kouzes, J. M., & Posner, B. Z. (1990). The leadership challenge: How to get extraordinary things done in organizations. San Francisco, CA: Jossey-Bass.
Kouzes, J. M., & Posner, B. Z. (2008). The leadership challenge (4th ed.). San Francisco, CA: Jossey-Bass.
Kuehner-Hebert, K. (2014). The art and science of proving learning value. Chief Learning Officer, 13 (9), 42—45.
Kuhn, T. S. (2012). The structure of scientific revolutions: 50th anniversary edition. Chicago, IL: University of Chicago Press.
Lally, P., van Jaarsveld, C., Potts, H., & Wardle, J. (2010). How habits are formed: Modeling habit formation in the real world. European Journal of Social Psychology, 40 (6), 998—1009.
Lancaster, S., Di Milia, L., & Cameron, R. (2013). Supervisor behaviors that facilitate training transfer. Journal of Workplace Learning, 25 (1), 6—22.
Langley, G., Moen, R., Nolan, K., Nolan, T., Norman, C. L., & Provost, L. (2009). The improvement guide: A practical approach to enhancing organizational performance (2nd ed.). San Francisco, CA: Jossey-Bass.
Latham, A. (2013, October 2). Why training fails. Retrieved from www.astd.org/Publications/Blogs/Management-Blog/2013/10Why-Training-Fails.
Leimbach, M., & Emde, E. (2011). The 80/20 rule for learning transfer. Chief Learning Officer, 10 (12), 64—67.
Leimbach, M., & Maringka, J. (2014). Impact of learning transfer on global effectiveness: Enhancing worldwide collaboration. Retrieved from www.wilsonlearning.com/wlw/research-paper/hr/global-effectiveness.
Lennox, D. (2014). How we used spaced learning and gamification to increase the effectiveness of product launch training. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 435—441). San Francisco, CA: Pfeiffer.
Levinson, S., & Greider, P. (1998). Following through: A revolutionary new model for finishing whatever you start. New York: Kensington Books.
Liker, J. (2004). The Toyota way: 14 management principles from the world’s greatest manufacturer. New York: McGraw-Hill.
Lombardo, M., & Eichinger, R. (1996). The career architect development planner (1sted.). Minneapolis, MN: Lominger.
Lublin, J. (2014, January 10). Do you know your hidden work biases? WallStreet Journal, pp. 1, 4.
Maas, J., & Robbins, R. (2011). Sleep for success! Everything you must know about sleep but are too tired to ask. Bloomington, IN: Author House.
Mager, R., & Pipe, P. (1997). Analyzing performance problems: Or, you really oughta wanna (3rd ed.). Atlanta, GA: CEP Press.
Margolis, D. (2010). Special delivery: Learning at UPS. Chief Learning Officer, 9 (3), 24—27.
Margolis, F., & Bell, C. (1986). Instructing for results. San Diego, CA: University Associates.
Mattox, J., II. (2010, Fall). Manager engagement: Reducing scrap learning. Training Industry Quarterly, pp. 29—33.
McCall, M. W., Jr., Lombardo, M. M., & Morrison, A. M. (1988). The lessons of experience: How successful executives develop on the job. Lexington, MA: Lexington Books.
McDonald, D., Wiczorek, M., & Walker, C. (2004). Factors affecting learning during health education sessions. Clinical Nursing Research, 13 (2), 156—167.
Medina, J. (2014). Brain rules: 12 principles for surviving and thriving at work,, home, and school (2nd ed.). Seattle, WA: Pear Press.
Mencken, H. L. (1917, November 16). The divine afflatus. New York Evening Mail.
MindGym (2013). The bite-size revolution: How to make learning stick. Retrieved from uk.themindgym.com/the-bite-size-revolution-how-to-make-learning-stick
Mok, P. (2014). How we use experiential learning to engage learners’ hearts as well as minds. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 367—374). San Francisco, CA: Pfeiffer.
Morris, C. D., Bransford, J., & Franks, J. (1977). Levels of processing versus transfer appropriate processing. Journal of Verbal Learning and Verbal Behavior, 16 (5), 519—533.
Mosel, J. (1957). Why training programs fail to carry over. Personnel, 34 (3), 56—64.
Mosher, B. (2014). Supporting performance: Helping make training stick. Webinar presented December 6, 2014. www.l-ten.org/webinararchives
National Research Council. (2000). How people learn: Brain, mind, experience, and school. Washington, DC: National Academies Press.
National Weight Control Registry. (n. d.). Research findings. Retrieved from www.nwcr.ws/Research/published%20research.htm
Newton, S. (2014). How we used NPS to track and improve leadership impact. In R. Pollock, A. Jefferson, & C. W. Wick, ThefieU guide to the 6Ds (pp. 513—518). San Francisco, CA: Pfeiffer.
Nguyen, F. (2011). Insights from a thought leader: Dr. Frank Nguyen. In C. Gottfredson & B. Mosher, Innovative performance support: Strategies and practices for learning in the workflow. New York: McGraw-Hill.
Nguyen, F., & Klein, J. (2008). The effect of performance support and training as performance interventions. Performance Improvement Quarterly, 21 (1), 95—114.
O’Driscoll, T. (1999). Achieving desired business performance. Silver Spring, MD: ISPI.
Pallarito, K. (2009, May 20). E-mailing your way to healthier habits. Retrieved from http://consumer.healthday.com/health-technology-information-18/misc-computer-health-news-150/e-mailing-your-way-to-healthier-habits-627207.html
Parskey, P. (2014). How we guide our clients to design with the end in mind.
In R. Pollock, A. Jefferson, & C. W. Wick, ThefieM guide to the 6Ds (pp. 495—502). San Francisco, CA: Pfeiffer.
Pasupathi, M. (2013). How we learn. The Great Courses. Chantilly, VA: The Teaching Company.
Patterson, K., Grenny, J., Maxfield, D., McMillan, R., & Switzler, A. (2008). Influencer: The power to change anything. New York: McGraw-Hill.
Patton, M. Q. (2008). Utilization-focused evaluation (4th ed.). Thousand Oaks, CA: Sage.
Pennebaker, R. (2009, August 30). The mediocre multitasker. The New York Times, p. WK5.
Petty, G. (2009). Evidence-based teaching: A practical approach (2nd ed.). Cheltenham, UK: Nelson Thornes Ltd.
Pfeffer, J., & Sutton, R. I. (2000). The knowing-doing gap: How smart companies turn knowledge into action. Boston, MA: Harvard Business School Press.
Phillips, J. J., & Phillips, P. P. (2002). 11 reasons why training & development fails … and whatyou can do about it. Training, 39 (9), 78—85.
Phillips, J. J., & Phillips, P. P. (2008). Beyond learning objectives: Develop measurable objectives that link to the bottom line. Alexandria, VA: ASTD Press.
Phillips, J. J., & Phillips, P. P. (2009). The real reasons we don’t evaluate. Chief Learning Officer, 8 (6), 18—23.
Phillips, P. P., Phillips, J. J., & Aaron, B. (2013). Survey basics: A complete how-to guide to help you. Alexandria, VA: ASTD Press.
Pink, D. H. (2006). A whole new mind. New York: Riverhead Books.
Pink, D. H. (2008). Drive: The surprising truth about what motivates us. New York: Riverhead Books.
Plotnikoff, R., McCargar, L., Wilson, P., & Loucaides, C. (2005). Efficacy of an e-mail intervention for the promotion of physical activity and nutrition behavior in the workplace context. American Journal of Health Promotion, 19 (6), 422—429.
Pollock, R. (2013, May 9). Training is not a hammer. Retrieved from www.hci.org/blog/training-not-hammer
Pollock, R., & Jefferson, A. (2012). Ensuring learning transfer. Alexandria, VA: ASTD Press.
Pollock, R., Jefferson, A., & Wick, C. W. (2014). The field guide to the 6Ds: How to use the six disciplines to transform training and development into business results. San Francisco, CA: Pfeiffer.
Porter, M. E. (1996). What is strategy? Harvard Business Review, 74 (6), 61—78.
Porter, M. E. (1998). Competitive advantage: Creating and sustaining superior performance. New York: The Free Press.
Prochaska, J., & DiClemente, C. (1983). Stages and processes of self-change in smoking: Toward an integrative model of change. Journal of Consulting and Clinical Psychology, 51 (3), 390—395.
Prokopeak, M. (2009). Passion and precision. Chief Learning Officer, 8 (6), 26—29.
Quinn, C. (2009). Branding: Marketing Foundations Suite. Online course. Durham, NC. Retrieved from http://imprintlearn.com/learn/e-learning/
Reichheld, F. F. (2003). The one number you need to grow. Harvard Business Review, 81 (12), 46—54.
Ridge, J. B. (2013). Evaluation techniques for difficult to measure programs: For education, nonprofit, grant funded, business and human service programs (2nd ed.). Bloomington, IN: XLIBRIS.
Ries, A., & Trout, J. (2001). Positioning: The battle for your mind: 20th anniversary edition. New York: McGraw-Hill.
Rip, G. (2014). How we use proficiency coaching to improve performance. In R. Pollock, A. Jefferson, & C. W. Wick, ThefieM guide to the 6Ds (pp. 475—479). San Francisco, CA: Pfeiffer.
Roam, D. (2013). The back of the napkin: Solving problems and selling ideas with pictures. New York: Portfolio Trade.
Robertson, D. (2014, May 12). 70:20:10: Seize the seventy. Retrieved from www.trainingzone.co.uk/feature/702010-seize-seventy/186936
Robinson, D., & Robinson, J. (2008). Performance consulting: A practical guide forHR and learning professionals (2nd ed.). San Francisco, CA: Berrett-Koehler.
Roche, T., & Wick, C. W. (2005). Agilent Technologies. In L. Carter, M. Sobol, P. Harkins, D. Giber, & M. Tarquino (Eds.), Best practices in leading the global workforce: How the best global companies ensure success throughout their workforce (pp. 1—23). Burlington, MA: Linkage Press.
Roche, T., Wick, C. W., & Stewart, M. (2005). Innovation in learning: Agilent Technologies thinks outside the box. Journal of Organizational Excellence, 24 (4), 45—53.
Rosenbaum, S. (2014). How we bring employees up to speed in record time using the learning path methodology. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 345—351). San Francisco, CA: Pfeiffer.
Rossett, A., & Schafer, L. (2006). Job aids and performance support: Moving from knowledge in the classroom to knowledge everywhere (2nd ed.). San Francisco, CA: Pfeiffer.
Rothwell, W. J., Lindholm, J., & Wallick, W. (2003). What CEOs expect from corporate training: Building workplace learning and performance initiatives that advance organizational goals. New York: AMACOM.
Rothwell, W., & Kazanas, H. (2008). Mastering the instructional design process: A systematic approach (4th ed.). San Francisco, CA: Pfeiffer.
Royer, J. M. (1979). Theories of the transfer of learning. Educational Psychologist, 14 (1), 53—69.
Rummler, G. (2007). Serious performance consulting according to Rummler. San Francisco, CA: Pfeiffer.
Rummler, G. A., & Brache, A. (2012). Improving performance: How to manage the white space on the organization chart (3rd ed.). San Francisco, CA: Jossey-Bass.
Ruona, W., Leimbach, M., Holton. E. F. III, & Bates, R. (2002). The relationship between learner utility reactions and predicted learning transfer among trainees. InternationalJournal of Training and Development, 6 (4), 218—228.
Russ-Eft, D., & Preskill, H. (2009). Evaluation in organizations: A systematic approach to enhancing learning, performance, and change (2nd ed.). New York: Basic Books.
Ryan, T. P. (2007). Modern experimental design. Hoboken, NJ: Wiley-Interscience.
Saks, A., & Belcourt, M. (2006). An investigation of training activities and transfer of training in organizations. Human Resources Management, 45 (4), 629—648.
Salas, E., Tannenbaum, S., Kraiger, K., & Smith-Jentsch, K. (2012). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13 (2), 74—101.
Schmidt, G. (2013, Summer). Building a world-class training organization. SPBT Focus, 23 (3), 20—22.
Schwartz, M. (2014). How we engage managers to acknowledge the achievements of leadership program participants. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 449—452). San Francisco, CA: Pfeiffer.
Senge, P. M. (2006). The fifth discipline: The art & practice of the learning organization. New York: Doubleday.
Seppa, N. (2013, August 24). «Impactful distraction». Science News, 184 (4), 20—24.
Shapiro, B., Rangan, V., & Sviokla, J. (1992). Staple yourself to an order. Harvard Business Review, 70 (4), 113—122.
Sharkey, L. (2003). Leveraging HR: How to develop leaders in «real time». In M. Effron, R. Gandossy, & M. Goldsmith (Eds.), Human resources in the 21st century (pp. 67—78). San Francisco, CA: Jossey-Bass.
Short, P., & Plunkett-Gomez, M. (2014, Fall). The power of virtual coaching and mobile video. SPBTFocus, 24 (4), 44—45.
Simons, D., & Chabris, C. (1999). Gorillas in our midst: Sustained inattentional blindness for dynamic events. Perception, 28 (9), 1059—1074.
Sinek, S. (2009a). Start with why: How great leaders inspire everyone to take action. New York: Penguin.
Sinek, S. (2009b, September). How great leaders inspire action. Retrieved from https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action
Smith, R. (2008). Aligning learning with business strategy. T+D, 62 (11), 40—43.
Smith, R. (2010). Strategic learning alignment: Making training a powerful business partner. Alexandria, VA: ASTD Press.
Smith-Jentsch, K., Salas, E., & Baker, D. (1996). Training team performance-related assertiveness. Personnel Psychology, 49 (4), 909—936.
Sousa, D. (2011). How the brain learns. Thousand Oaks, CA: Corwin.
Spitzer, D. (1984). Why training fails. Performance and Instructional Journal, 23 (7), 6—10.
Stolovitch, H., & Keeps, E. (2004). Training ain’t performance. Alexandria, VA: ASTD Press.
Subramaniam, K., Kounios, J., Parrish, T., & Jung-Beeman, M. (2009). A brain mechanism for facilitation of insight by positive affect. Journal of Cognitive Neuroscience, 21 (3), 415—432.
Sullivan, J. (2005). Measuring the impact of executive development. In J. Bolt (Ed.), The future of executive development (pp. 260—284). New York: Executive Development Associates.
Tenner, A., & DeToro, I. (1997). Process redesign: The implementation guide for managers. Reading, MA: Addison-Wesley.
Thalheimer, W. (2006). Spacing learning events over time: What the research says. Retrieved from http://willthalheimer.typepad.com/files/spacing_learning_over_time_2006.pdf
Thalheimer, W. (2008). We are professionals, aren’t we? What drives our performance? In M. Allen (Ed.), Michael Allen’s 2008 e-learning annual (pp. 325—337). San Francisco, CA: Pfeiffer.
Thalheimer, W. (2009). Aligning the learning and performance context: Creating spontaneous remembering. Retrieved from www.work-learning.com/catalog.html
Tharenou, P. (2001). The relationship of training motivation to participation in training and development. Journal of Occupational and Organizational Psychology, 74 (5), 599—621.
Thiagarajan, S. (2006). Thiagi’s 100 favorite games. San Francisco, CA: Pfeiffer.
Thull, J. (2010). Mastering the complex sale: How to compete and win when the stakes are high! (2nd ed.). Hoboken, NJ: John Wiley & Sons.
Tobin, D. (2009). Corporate learning strategies. Retrieved from www.tobincls.com/5346/5367.html
Todd, S. (2009, October). Branding learning and development. Paper presented at the Fort Hill Best Practices Summit, Mendenhall, Pennsylvania.
Torrance, M. (2014, November). Agile and LLAMA for ISD project management. TD at Work, 21 (1411), 1—16.
Tosti, D. (2009). Afterword. In R. Addison, C. Haig, & L. Kearney (Eds.), Performance architecture (p. 145). San Francisco, CA: Pfeiffer.
Trainor, D. (2004, February). Using metrics to deliver business impact. Presented at the Conference Board’s 2004 Enterprise Learning Strategies Conference, New York.
Trolley, E. (2006). Lies about managing the learning function. In L. Israelite (Ed.), Lies about learning (pp. 101—126). Alexandria, VA: ASTD Press.
U. S. Coast Guard. (2009). Job aids. In Standard Operating Procedures for the Coast Guard’s Training System (Vol. 4). Washington, DC: U. S. Coast Guard Headquarters. Retrieved from https://www.uscg.mil/forcecom/training/docs/training_SOP4_May09.pdf
Van Adelsberg, D., & Trolley, E. (1999). Running training like a business: Delivering unmistakable value. San Francisco, CA: Berrett-Koehler.
Vance, D. (2010). The business of learning: How to manage corporate training to improve your bottom line. Windsor, CO: Poudre River Press.
Van Tiem, D., Moseley, J., & Dessinger, J. (2012). Fundamentals of performance improvement: Optimizing results through people, process, and organizations (3rd ed.). San Francisco, CA: Pfeiffer.
Vroom, V. H. (1994). Work and motivation. San Francisco, CA: Jossey-Bass.
Waggl. (n. d.). Waggl: Get feedback and spark engagement one question at a time. Retrieved from www.waggl.it/
Washburn, K D. (2010). The architecture of learning: Designing instruction for the learning brain. Pelham, AL: Clerestory Press.
Watkins, M. (2003). The first 90 days: Critical success strategies for new leaders at all levels. Boston. MA: Harvard Business School Press.
Weber, E. (2014a). How we turn learning into action. In R. Pollock, A. Jefferson, & C. W. Wick, The field guide to the 6Ds (pp. 459—468). San Francisco, CA: Pfeiffer.
Weber, E. (2014b). Turning learning into action: A proven methodology for effective transfer of learning. London: Kogan Page.
Welch, J., & Welch, S. (2005). Winning. New York: HarperCollins.
Wick, C. W., Pollock, R., & Jefferson, A. (2009). The new finish line for learning. T+D, 63 (7), 64—69.
Wick, C.W., Pollock, R., & Jefferson, A. (2010). The six disciplines of breakthrough learning: How to turn training and development into business results (2nd ed.). San Francisco, CA: Pfeiffer.
Wick, C. W., Pollock, R., Jefferson, A., & Flanagan, R. (2006). The six disciplines of breakthrough learning: How to turn training and development into business results (1sted.). San Francisco, CA: Pfeiffer.
Wik, T. (2014). How to run learning like a business. Chief Learning Officer, 13 (6), 48—51, 60.
Wilde, K (2006). Foreword. In C. W. Wick, R. Pollock, A. Jefferson, & R. Flanagan, The six disciplines of breakthrough learning (1st ed., pp. xv-xvi). San Francisco, CA: Pfeiffer.
Wilde, O. (1893). Lady Windemere’s fan.
Willmore, J. (2006). Job aids basics. Alexandria, VA: ASTD Press.
Zenger, J., Folkman, J., & Sherman, R. (2005). The promise of phase 3. Training and Development, 59 (1), 30—35.