77
См. Daniel Goleman & Richard E. Boyatzis, “Social Intelligence and the Biology of Leadership,” Harvard Business Review, September 2008. .
78
Radboud Universiteit Nijmegen, “Spiegelneuronen socialer dan gedacht,” , May 30, 2007. .
79
Kate Everson, “EQ: A Study in Manipulation,” Chief Learning Officer, June 17, 2014. . См. также Pijl, Het nieuwe normaal, p. 133, p. 173–174.
80
Ron Ashkenaz, “The Problem with Executive Isolation,” Harvard Business Review, July 9, 2013. .
81
Питерс Т. Эти важные мелочи.
82
Ron Ashkenaz, “The Problem with Executive Isolation.”
83
W. Christian Buss (DeSales University) & Rosalie Kuyvenhoven (Turner Consultancy), “Perception of European Middle Managers of theirRrole in Strategic Change,” Global Journal of Business Research, Vol. 5, № 5, 2011.
