Книга: Облик лидера: Недостающее звено между способностями и успехом
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Некоторые детали описаний выступающих изменены.

Chia-Jung Tsay, "Sight over Sound in the Judgment of Music Performance," Proceedings of the National Academy of Sciences in the United States of America 110, no. 36 (2013): 14580–14585; published online before print, August 19, 2013.

ABC News, "Top BP Executive Bob Dudley on 'Top Kill' Failure," interview on This Week with George Stephanopoulos, uploaded May 30, 2010; http://www.youtube.com/watch?v=kup3nTBo
_A&list=PLC8BBAB0172164E53&index=117.

PBS NewsHour, " 'America Speaks to BP' Full Transcript: Bob Dudley Interview," air date July 1, 2010; http://www.pbs.org/newshour/bb/environment/july-dec10/dudleyfull_07-01.html.

Война в Афганистане началась 7 октября 2001 г., когда вооруженные силы Соединенных Штатов, Великобритании, Австралии, Франции и Объединенный исламский фронт спасения Афганистана (Северный альянс) приступили к проведению операции «Несокрушимая свобода». См. http://www.washingtonpost.com/wp-srv/nation/specials/attacked/transcripts/bushaddress_100801.htm.

Jack Welch and Suzy Welch, "J.P. Morgan: Jamie Dimon and the Horse He Fell Off," Fortune, May 24, 2012; http:// management.fortune.cnn.com/2012/05/24/j-p-morgan-jamie-dimon-and-the-horse-he-fell-off/.

"Worst Moments of My Life: Pilot Tells of Ditching in Hudson," Sydney Morning Herald, February 6, 2009; http://www.smh.com.au/news/world/
audio-reveals-exactly-what-happened-a-hrefhttpmediasm
hcomaurid45888blistenba/2009/02/06/1233423442580.html.

Tim Webb, "BP Boss Admits Job on the Line over Gulf Oil Spill," Guardian, May 13, 2010; http://www.theguardian.com/business/2010/may/13/bp-boss-admits-mistakes-gulf-oil-spill.

Stanley Reed, "Tony Hayward Gets His Life Back," The New York Times, September 1, 2012; http://www.nytimes.com/2012/09/02/business/tony-hayward-former-bp-chief-returns-to-oil.html?pagewanted=all.

Claire Cain Miller and Catherine Rampell, "Yahoo Orders Home Workers Back to the Office," The New York Times, February 25, 1013; http://www.nytimes.com/2013/02/26/technology/yahoo-orders-home-workers-back-to-the-office.html?pagewanted=all.

Kara Swisher, " 'Physically Together': Here's the Internal Yahoo No­Work-From­Home Memo for Remote Workers and Maybe More," All Things D blog, February 22, 2013; http://allthingsd.com/20130222/physically-together-heres-the-internal-yahoo-no-work-from-home-memo-which-extends-beyond-remote-workers/.

Richard Branson, "Give People the Freedom of Where to Work," blog, February 25, 2013; http://www.virgin.com/richard-branson/give-people-the-freedom-of-where-to-work.

Charles Wallace, "Keep Taking the Testosterone," Financial Times, February 9, 2012; http://www.ft.com/intl/cms/s/0/68015bb2-51b8-11e1-a99d-00144feabdc0.htmlaxzz2NG4LUhfT.

Cenegenics website, http://www.cenegenics­nyc.com/mens-age-management-new-york-city.

Cindy Perman, "Wall Street's Secret Weapon for Getting an Edge," CNBC, July 11, 2012; http://www.cnbc.com/id/48149955.

Mayo Clinic website, "Testosterone Therapy: Key to Male Vitality?"; http://www.mayoclinic.com/health/testosterone-therapy/MC00030/NSECTIONGROUP=2, accessed October 4, 2013.

Massimo Calabrisi, "Governor Christie on Sandy, Romney and Obama," Time, October 30, 2012; http://swampland.time.com/2012/10/30/gov-christie-on-sandy-romney-and-obama/.

Kate Zernike, "One Result of Hurricane: Bipartisanship Flows," The New York Times, October 31, 2012; http://www.nytimes.com/2012/11/01/nyregion/in-stunning-about-face-chris-christie-heaps-praise-on-obama.html.

Burgess Everett, "Chris Christie on Hurricane Sandy: Hold-outs Are 'Stupid and Selfish,' " Politico, October 29, 2012; http://www.politico.com/news/stories/1012/83007.html.

"Chris Christie Criticizes Obama for 'Posing and Preening' as Presi­dent," Star-Ledger, May 20, 2012; http://www.huffingtonpost.com/2012/05/20/chris-christie-obama_n_1531471.html; http://www.nj.com/news/index.ssf/2012/05/
gov_christie_obama_is_posing_a.html.

Christina Rexrode, "Struggling Bank of America Shakes Up Exec Ranks," AP on Yahoo, September 7, 2011; http://news.yahoo.com/struggling-bank-america-shakes-exec-ranks­225348682.html; Halah Touryalai, "Bank of America's Latest Peril: Losing Merrill Lynch?," Forbes blog, September 2, 2013; http://www.forbes.com/sites/halah touryalai/2011/09/02/bank-of-americas-latest-peril-losing-merrill-lynch/.

Гоулман Д. Эмоциональный интеллект. — М.: Манн, Иванов и Фербер, 2018.

Kara Swisher, "Survey Says: Despite Yahoo Ban, Most Tech Companies Support Work­from­Home for Employees," All Things D blog, February 25, 2013; http://allthingsd.com/20130225/survey-says-despite-yahoo-ban-most-tech-companies-support-work-from-home-for-employees/.

Robin J. Ely and Debra E. Meyerson, "An Organizational Approach to Undoing Gender: The Unlikely Case of Off-shore Oil Platforms," Research in Organizational Behavior 30 (2010): 3–34.

Andrea Tantaros, "Material Girl Michelle Obama Is a Modern­Day Marie Antoinette on a Glitzy Spanish Vacation," editorial, Daily News, August 5, 2010; http://www.nydailynews.com/opinion/material-girl-michelle-obama-modern-day-marie-antoinette-glitzy-spanish-vacation-article-1.200134?pgno=1.

См., например, Shawna Thomas, "Michelle Obama: 'Hadiya Pendleton Was Me and I Was Her,' " NBC News, April 10, 2013; http://firstread.nbcnews.com/_news/2013/04/10/17692560-michelle-obama-hadiya-pendleton-was-me-and-i-was-her?lite.

"Angelina Jolie Fact Sheet," UNHCR; http://www.unhcr.org/pages/49db77906.html, accessed October 4, 2013.

Айзексон У. Стив Джобс. — М.: АСТ, Corpus, 2017.

Сэндберг Ш. Не бойся действовать: Женщина, работа и воля к лидерству. — М.: Альпина Паблишер, 2018.

Steve Fishman, "Al Gore's Golden Years," New York, May 5, 2013; http://nymag.com/news/features/al-gore-2013-5/.

Исследование, проведенное Quantified Impressions, изучало эффективность коммуникации топ-менеджеров финансовых компаний. В нем было задействовано программное обеспечение, разработанное совместно со Школой менеджмента имени Келлога при Северо-Западном университете, принимали участие ряд экспертов, а также тысяча слушателей, в дополнение к анализу полученных цифровых данных. Самым удачным признали выступление Ричарда Дэвиса, генерального директора финансовой холдинговой компании US Bancorp, который, как отметил президент Quantified Ной Зенден, был «искренним, эмоционально взаимодействовал с аудиторией и непринужденно чувствовал себя перед камерой». См. http://www.quantifiedimpressions.com/blog/quantified-impressions-new-scientific-analysis-of-top-financial-communicators-pinpoints-how-speakers-build-trust-influence-audiences/.

Исследование Quantified Impressions.

Цит. по: Sue Shellenbarger, "Is This How You Really Talk?," The Wall Street Journal, April 23, 2013; http://online.wsj.com/article/SB10001
4241278873237356045784408510836 74898.html.

Charles Moore, "The Invincible Mrs. Thatcher," Vanity Fair, December 2011; http://www.vanityfair.com/politics/features/
2011/12/margaret-thatcher-201112.

David Baker, "Hollywood Vocal Coach Helped Margaret Thatcher Lose Her 'Shrill Tones,' " Mail Online, February 5, 2012; http://www.dailymail.co.uk/news/article­2096785/Hollywood-vocal-coach-helped-Margaret-Thatcher-lose­shrill­tones.html; Moore, "The Invincible Mrs. Thatcher."

William J. Mayew, Christopher A. Parsons, and Mohan Venkatachalam, "Voice Pitch and the Labor Market Success of Male Chief Executive Officers," Evolution and Human Behavior 34 (2013): 243–248.

Melissa Korn, "What Does a Successful CEO Sound Like? Try a Deep Bass," The Wall Street Journal, April 18, 2013; http:// blogs.wsj.com/atwork/2013/04/18/what-does-a-successful-ceo-sound-like-try-a-deep-bass/?blog_id=226&post_id=882&mod=wsj_valettop_email.

"Americans Speak Out, Select the 'Best and Worst Voices in America' in Online Polling by the Center for Voice Disorders of Wake Forest University," press release, Wake Forest University Baptist Medical Center, September 10, 2001; http:// www.nrcdxas.org/articles/voices.html.

William J. Mayew and Mohan Venkatachalam, "Voice Pitch and the Labor Market Success of Male Chief Executive Officers," Sidney Winter Lecture Series, April 12, 2013; http://tippie.uiowa.edu/accounting/mcgladrey/
winterpapers/mpv_ehb_accepted%20-%20mayew.pdf.

Sue Shellenbarger, "Is This How You Really Talk?," The Wall Street Journal, April 23, 2013; http://online.wsj.com/article/SB1000142412
7887323735604578440851083674898.html.

Huffingtonpost.com audience measurement, Quantcast; http://www.quantcast.com/huffingtonpost.com, accessed April 4, 2013.

Erik Hedegaard, "Beauty and the Blog: Rolling Stone's 2006 Feature on Arianna Huffington," Rolling Stone, December 14, 2006; http://www.rollingstone.com/culture/news/beauty-and-the-blog-rolling-stones-2006-feature-on-arianna-huffington-20110207#ixzz2gIpcBwfa.

Allen Dodds Frank, "Former Wall Street Executive Sallie Krawcheck Critiques Financial Reform Policy," Daily Beast, October 16, 2012; http://www.thedailybeast.com/articles/2012/10/16/former-wall-street-executive-sallie-krawcheck-critiques-financial-reform-policy.html.

Carol Kinsey Goman, "The Body Language Winner of the Third Presidential Debate," Forbes, October 23, 2013; http://www.forbes.com/sites/carolkinseygoman/2012/10/23/the-body-language-winner-of-the-third-presidential-debate/.

Когда я не указываю в тексте фамилий своих героев, то их имена — это псевдонимы. Некоторые детали описаний изменены для сохранения конфиденциальности.

См. TED-лекцию Эми Кадди: http://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are.html, posted October 2012.

Kate Murphy, "The Right Stance Can Be Reassuring," The New York Times, May 3, 2013; http://www.nytimes.com/2013/05/05/fashion/the-right-stance-can-be-reassuring-studied.html?emc=eta1&_r=0.

Elise Hu, "Campaign Trail Tears: The Changing Politics of Crying," NPR, November 25, 2011; http://www.npr.org/2011/11/25/142599676/campaign-trail-tears-the-changing-politics-of-crying.

Saturday Night Live, "Democratic Debate '88," transcript from Season 13, Episode 10; http://snltranscripts.jt.org/87/87jdemocrats.phtml.

Nancy Benac, "Has the Political Risk of Emotion, Tears Faded?," USA Today, December 19, 2007; http://usatoday30.usatoday.com/news/politics/election2008/2007-12-19-emotion-politics_N.htm.

Patrick Sawer, "How Maggie Thatcher Was Remade," The Telegraph, January 8, 2012; http://www.telegraph.co.uk/news/politics/margaret-thatcher/8999746/How-Maggie-Thatcher-was-remade.html.

Фото воспроизводятся с разрешения правообладателей. См. http://www.plosone.org/article; Nancy L. Etcoff, Shannon Stock, Lauren E. Haley, Sarah A. Vickery, and David M. House, "Cosmetics as a Feature of the Extended Human Phenotype: Modulation of the Perception of Biologically Important Facial Signals," PloS ONE 6, no. 10 (2011): e25656, 2011, doi:10.1371/journal.pone.0025656.

Etcoff et al., "Cosmetics as a Feature of the Extended Human Pheno­type," 7.

См. обсуждение «Захватите Уолл-стрит» в дискуссионном клубе Oxford Union Society на YouTube: http://www.youtube.com/watch?v=CoWiV6Q8qME.

Deborah L. Rhode, The Beauty Bias: The Injustice of Appearance in Life and Law (New York: Oxford University Press, 2010).

Timothy Noah, "Chris Christie's Crowd-Sourced Weight Is...," New Republic, September 30, 2011; http://www.newrepublic.com/blog/timothy-noah/95641/chris-christies-crowd-sourced-weight#.

John Kenney, "The Unbearable Lightness of Leading," The New York Times, March 6, 2010: http://www.nytimes.com/2010/03/07/opinion/07kenney.html.

OPEN N.Y., "The Measure of a President," The New York Times, October 6, 2008; http://www.nytimes.com/interactive/2008/10/06/opinion/06opchart.html?_r=0.

Leslie Kwoh, "Want to Be CEO? What's Your BMI?," The Wall Street Journal, January 16, 2013; http://online.wsj.com/article/SB10001424127
887324595704578241573341483946.html.

Rhode, The Beauty Bias, 21.

Ben Shapiro, Project President: Bad Hair and Botox on the Road to the White House (Nashville, TN: Thomas Nelson, 2007), 53.

Там же, с. 54.

OPEN N.Y., "The Measure of a President."

Shapiro, Project President, 54.

"Diana Taylor Addresses Her and Bloomberg's Height Difference," The Huffington Post, January 10, 2011, updated January 10, 2012; http://www.huffingtonpost.com/2011/01/10/diana-taylor-bloomberg-do_n_807031.html.

Chris Woolston, "A Costly Turf War," Los Angeles Times, January 29, 2012; http://articles.latimes.com/2012/jan/29/image/la-ig-balding-20120129.

American Society of Plastic Surgeons, "2012 Cosmetic Surgery Gender Distribution," 10; http://www.plasticsurgery.org/news-and-resources/2012-plastic-surgery-statistics.html.

"Brotox? Cosmetic Procedures Rise, Growing Number of Men Turn to Botox," ABC Action News, WXYZ, June 14, 2013, http://www.wxyz.com/dpp/news/brotox-cosmetic-procedures-rises-growing-number-of-men-turn-to-botox.

Melissa Preddy, "Quicktips: From Upper­Arm Tucks to Up-in­Arms Truckers," Reynolds Center, BusinessJournalism.org, April 30, 2013; http://businessjournalism.org/2013/04/30/quicktips-from-upper-arm-tucks-to-up-in-arms-truckers/.

William J. vanden Heuvel, "LETTERS: Another Look at F.D.R.," The New York Times, January 12, 2010; http://query.nytimes.com/gst/fullpage.html?res=9C02E4DF
1F30F931A25752C0A9669D8B63.

Там же.

Margaret Thatcher, "Speech to Finchley Conservatives," January 31, 1976, Margaret Thatcher Foundation; http://www.margaretthatcher.org/document/102947.

Michael Cockerell, "How to Be a Tory Leader," The Telegraph, December 1, 2005; http://www.telegraph.co.uk/culture/3648425/How-to-be-a-Tory-leader.html.

Mary Gottschalk, "Thatcher Improves Image with Pricey Styles," Tulsa World, March 12, 1989; http://www.tulsaworld.com/site/printerfriendlystory.aspx?articleid=14111.

Stephen Moss, "Looking for Maggie," The Guardian, March 6, 2003; http://www.theguardian.com/books/2003/mar/07/biography.media.

Zach Johnson, "Olivia Wilde: I Was Told Actresses Should Never Audition in Short Skirts," Us Weekly, November 16, 2012; http://www.usmagazine.com/entertainment/news/olivia-wilde-i-was-told-actresses-should-never-audition-in-short-skirts-20121611#ixzz2gPjZXb5e.

Catalyst, "Catalyst Pyramid: U.S. Women in Business," New York: Catalyst, 2013.

"Jesse Jackson Slams Obama for 'Acting Like He's White' in Jena 6 Case," ABC News, September 19, 2007; http://abcnews.go.com/blogs/headlines/2007/09/jesse-jackson-s/.

Stanley Crouch, "What Obama Isn't: Black Like Me on Race," New York Daily News, November 2, 2006; http://www.nydailynews.com/Archives/Opinions/Obama-Isnt-Black-Race-Article-1.585922.

Sylvia Hewlett, Kerrie Peraino, Laura Sherbin, and Karen Sumberg, "The Sponsor Effect: Breaking Through the Last Glass Ceiling," Harvard Business Review Research Report, December 2010, 26.

Virginia E. Schein, "The Relationship Between Sex Role Stereotypes and Requisite Management Characteristics," Journal of Applied Psychology 57 (1973): 95–100; Virginia E. Schein, "The Relationship Between Sex Role Stereotypes and Requisite Management Characteristics Among Female Managers," Journal of Applied Psychology 60 (1975): 340–344; Virginia E. Schein, "Managerial Sex Typing: A Persistent and Pervasive Barrier to Women's Opportunities," in M. Davidson and R. Burke, eds., Women in Management: Current Research Issues (London: Paul Chapman, 1994).

"Women 'Take Care,' Men 'Take Charge': Stereotyping of U.S. Business Leaders Exposed," Catalyst, 2005; http://www.catalyst.org/knowledge/women-take-care-men-take-charge-stereotyping-us-business-leaders-exposed.

См. Veronica F. Nieva and Barbara A. Gutek, "Sex Effects on Evaluation," Academy of Management Review 5, no. 2 (1980).

Peggy McIntosh, "White Privilege: Unpacking the Invisible Knapsack," Peace and Freedom, July/August 1989.

"How Are Powerful Women Perceived," Anderson Cooper 360, CNN, March 12, 2013; http://www.cnn.com/video/data/2.0/video/bestoftv/2013/03/13/ac-powerful-women-experiment.cnn.html.

Madeline E. Heilman, Aaron S. Wallen, Daniella Fuchs, and Melinda M. Tamkins, "Penalties for Success: Reactions to Women Who Succeed at Male Gender­Typed Tasks," Journal of Applied Psychology 89, no. 3 (2004): 416–427.

Kim M. Elsesser and Janet Lever, "Does Gender Bias Against Female Leaders Persist? Quantitative and Qualitative Data from a Large­Scale Survey," Human Relations 64, no. 12 (2011): 1555–1578; http://hum.sagepub.com/content/64/12/1555.

Oliver Balch, "The Bachelet Factor: The Cultural Legacy of Chile's First Female President," The Guardian, December 13, 2009; http://www.guardian.co.uk/world/2009/dec/13/michelle-bachelet-chile-president-legacy.

Там же.

Katrin Bennhold, "Taking the Gender Fight Worldwide," The New York Times, March 29, 2011; http://www.nytimes.com/2011/03/30/world/europe/30iht-letter30.html?page-wanted=2&ref=michellebachelet.

Patricia Sellers, "Facing Up to the Female Power Conundrum," CNN Money, January 31, 2011; http://postcards.blogs.fortune.cnn.com/2011/01/31/facing-up-to-the-female-power-conundrum/.

Jessica Valenti, "She Who Dies with the Most 'Likes' Wins?," The Nation, November 29, 2012; http://www.thenation.com/blog/171520/she-who-dies-most-likes-wins.

Sandberg, Lean In, 40.

Catalyst, "The Double­Bind Dilemma for Women in Leadership: Damned If You Do, Doomed If You Don't," Cata-lyst, 2007; http://www.catalyst.org/knowledge/double-bind-dilemma-women-leadership-damned-if-you-do-doomed-if-you-dont-0.

David Mattingly, "Michelle Obama Likely Target of Conservative Attacks," CNN Politics.com, June 12, 2008; http://www.cnn.com/2008/POLITICS/06/12/michelle.obama/.

Jeremy Holden, "Fox News' E. D. Hill Teased Discussion of Obama Dap: 'A Fist Bump? A Pound? A Terrorist Fist Jab?,' " June 6, 2008, cited on Media Matters for America; http://mediamatters.org/video/2008/06/06/fox-news-ed-hill-teased-discussion-of-obama-dap/143674.

Avery Stone, "What If Paula Deen Had Called Someone a Fag?," HuffPost Blog, July 1, 2013; http://www.huffingtonpost.com/avery-stone/what-if-paula-deen-had-called-someone-a-fag_b_3526186.html.

"Ireland Baldwin Talks About Father Alec Baldwin's Infamous 'Pig' Voicemail," The Huffington Post, September 6, 2012; http://www.huffingtonpost.com/2012/09/06/ireland-baldwin-alec-baldwin-pig-call_n_1861892.html.

Diane Johnson, "Christine Lagarde: Changing of the Guard," Vogue, September 2011, 706; http://www.vogue.com/magazine/article/christine-lagarde-changing-of-the-guard/#1.

Там же.

Richard Branson, "Richard Branson on Taking Risks," Entrepreneur, June 10, 2013; http://www.entrepreneur.com/article/226942.

Eleanor Clift, "Kirsten Gillibrand's Moment: Women's Champion vs. Military Assaults," Daily Beast, May 10, 2013; http://www.thedailybeast.com/articles/2013/05/10/kirsten-gillibrand-s-moment-women-s-champion-vs-military-assaults.html.

Steve Williams, "Elizabeth Warren: It Gets Better," Care2, January 27, 2012; http://www.care2.com/causes/elizabeth-warren-it-gets-better-video.html.

Sanford Levinson, "Identifying the Jewish Lawyer: Reflections on the Construction of Professional Identity," Cardozo Law Review 14, no. 1577 (1993): 1578–1579.

Sylvia Ann Hewlett, Carolyn Buck Luce, Cornel West, Helen Chernikoff, Danielle Samalin, and Peggy Shiller, Invisible Lives: Celebrating and Leveraging Diversity Talent in the Executive Suite (New York: Center for Work­Life Policy, 2005). В 2012 г. Центр концепции труда и отдыха (Center for Work­Life Policy) сменил название на Центр инноваций в сфере талантов (Center for Talent Innovation).

Там же.

Sylvia Ann Hewlett and Karen Sumberg, The Power of "Out": LGBT in the Workplace (New York: Center for Work­Life Policy, 2011).

Sylvia Ann Hewlett and Ripa Rashid, Winning the War for Talent in Emerging Markets: Why Women Are the Solution (Boston, Mass.: Harvard Business Review Press, 2011).

Sylvia Hewlett, Melinda Marshall, and Laura Sherbin, with Tara Gonsalves, Innovation, Diversity, and Market Growth (New York: Center for Talent Innovation, 2013); Sylvia Ann Hewlett, Melinda Marshall, and Laura Sherbin, "How Diversity Can Drive Innovation," Harvard Business Review, December 2013.

Там же.

См. Sylvia Ann Hewlett, Forget a Mentor, Find a Sponsor: The New Way to Fast-Track Your Career (Boston, Mass.: Harvard Business Review Press, 2013).

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