Список литературы, использованной для визуализации моделей

Ниже представлены источники, на основе которых мы визуализировали шесть теорий и моделей, включенных в нашу комплексную модель эффективности деятельности, плюс 32, предложенные в части, посвященной реализации. Чтобы эти сложные теории стали доступнее, мы сопроводили их описание иллюстрациями. Рисунки к 55 из 100 моделей основаны на иллюстрациях авторов, хотя зачастую мы добавляли персонажей или символы, что позволяло лучше донести основную мысль. В этом случае мы сопровождаем иллюстрации ремаркой «Источник» (Taken from). Для оставшихся 45 моделей нам пришлось проявить творческий подход, чтобы выразить суть в иллюстрации: авторы моделей не представили собственные идеи графически. В этом случае мы указываем: «По материалам» (Interpretation of ideas found in).

1. Interpretation of ideas found in: Freeman, R. E., Harrison, J. S., Wicks, A. C., Parmar, B. L., de Colle, S. (2010) Stakeholder Theory — The State of the Art, Cambridge, Cambridge University Press.

2. Taken from: Barrett, R. (2006) Building a Values-Driven Organization: A whole system approach to cultural transformation, Oxford, Butterworth-Heinemann.

3. Interpretation of ideas found in: Anderson, R. C., White, R. (2011) Business Lessons from a Radical Industrialist, Hampshire, St. Martin’s Press.

4. Interpretation of ideas found in: Prahalad, C. K. (2004) The Fortune at the Bottom of the Pyramid: Eradicating Poverty through Profits. Philadelphia, Wharton School Publishing.

5. Interpretation of ideas found in: McDonough, W., Braungart, M. (2002) Cradle to Cradle, remaking the way we make things, New York, North Point Press, and and .

6. Taken from: Hart, S. L., Milstein, M. B. (2003) ‘Creating Sustainable Value’, Academy of Management Executive, vol. 17, No.2, pp. 56–67.

7. Interpretation of ideas found in: Trompenaars, F., Woolliams, P. (2010) ‘Re-Defining Sustainability for Long-Term Success’, Intercultural Management Quarterly, Winter 2010, vol. 11, No. 01.

1. Taken from: Csikszentmihalyi, M. (1990) Flow: The Psychology of Optimal Experience, New York, Harper & Row. (Чиксентмихайи М. Поток. Психология оптимального переживания. — М.: Альпина нон-фикшн, 2017.)

2. Interpretation of ideas found in: Kirton, M. J. (1976) ‘Adaptors and innovators: A description and measure’, Journal of Applied Psychology, 61, pp. 622–629, and .

3. Taken from: Zacharakis, A., Spinelli, S., Timmons, J. A. (2011) Business Plans that Work: A Guide for Small Business, New York, McGraw-Hill.

4. Taken from: Christensen, C. M., Raynor, M. (2003) The Innovator’s Solution: Creating and Sustaining Successful Growth, Boston, Harvard Business School Press. (Кристенсен К. М., Рейнор М. Е. Решение проблемы инноваций в бизнесе. Как создать растущий бизнес и успешно поддерживать его рост. — М.: Альпина Паблишер, 2014.)

5. Interpretation of ideas found in: Schrage, M. (1999) Serious Play: How the World’s Best Companies Simulate to Innovate, Boston, Harvard Business School Press.

6. Taken from: Chesbrough, H. (2005) Open Innovation: The New Imperative for Creating and Profiting from Technology, Boston, Harvard Business School Press.

7. Interpretation of ideas found in: Govindarajan, V., Trimble, C. (2012) Reverse Innovation: Create far from home, win everywhere, Boston, Harvard Business School Press.

1. Taken from: Ansoff, H. I. (1957) ‘Strategies for Diversification’, Harvard Business Review, vol. 35: 5, pp. 113–124

2. Taken from: Ohmae, K. (1982) The Mind of the Strategist: The Art of Japanese Business, New York, McGraw-Hill. (Омае К. Мышление стратега: Искусство бизнеса по-японски. — М.: Альпина Бизнес Букс, 2007.)

3. Taken from: Mintzberg, H. (1994) The Rise and Fall of Strategic Planning, New York, The Free Press.

4. Taken from: Porter, M. E. (1979) How Competitive Forces Shape Strategy’, Harvard Business Review, pp. 137–145.

5. Taken from: Waterman Jr. R. H., Peters, T. J., Phillips, J. R. (1980) ‘Structure is not Organization’, Business Horizons, 23(3): pp. 14–26.

6. Interpretation of ideas found i Hamel, G., Prahalad, C. K. (1994) Competing for the Future, Boston, Harvard Business School Press. (Хамел Г., Прахалад К. К. Конкурируя за будущее. — М.: Олимп-Бизнес, 2014.)

7. Taken from: Aaker, D. A. (1991) Managing Brand Equity, New York, The Free Press.

8. Interpretation of ideas found in: Treacy, M., Wiersema F. (1995) The Discipline of Market Leaders, New York, Perseus.

9. Interpretation of ideas found in: Kim, W. C., Mauborgne, R. (2004) ‘Blue Ocean Strategy’, Harvard Business Review, January/February, pp. 71–79.

1. Taken from: Briggs Myers, I., McCaulley, M. H. (1998) A Guide to the Development and Use of the Myers-Briggs Type Indicator, Palo Alto, Consulting Psychologists Press.

2. Taken from: Handy, C. B. (1993) Understanding Organizations, Oxford, Oxford University Press.

3. Interpretation of ideas found in: Hofstede, G., Hofstede, G. J., Minkov, M. (2010) Cultures and Organizations: Software of the Mind, New York, McGraw-Hill.

4. Taken from: .

5. Taken from: Cameron, K. S., Quinn, R. E. (2011) Diagnosing and Changing Organizational Culture, New York, John Wiley. (Камерон К., Куинн Р. Диагностика и изменение организационной культуры. — СПб.: Питер, 2001.)

6. Interpretation of ideas found in: Schein, E. H. (2010) Organizational Culture and Leadership, San Francisco, Jossey-Bass.(Шейн Э. Г. Организационная культура и лидерство. 4-е изд. — СПб.: Питер, 2013.)

7. Taken from: Bennett, M. J. (2013) Basic Concepts of Intercultural Communication: Paradigms, Principles, and Practices, Nicholas Brealey Publishing, 2nd ed., London.

8. Interpretation of ideas found in: Beck, D. E., Cowan, C. (1996) Spiral Dynamics: Mastering Values, Leadership and Change, Oxford, Blackwell. (Бек Д. Э., Кован К. К. Спиральная динамика. Управляя ценностями, лидерством и изменениями в XXI веке. — М.: BestBusinessBooks, Открытый Мир, 2010.)

9. Interpretation of ideas found in: Trompenaars, F., Hampden-Turner, C. (2010) Riding the Waves of Innovation: Harness the Power of Global Culture to Drive Creativity and Growth, New York, McGraw-Hill.

10. Interpretation of ideas found in: de Caluwé, L., Vermaak, H. (2004) ‘Change Paradigms: An Overview’, Organization Development Journal, 22:4, pp. 9–18.

1. Taken from: Visualization of values at , following Schwartz, S. H. (2006) ‘Basic Human Values: Theory, Measurement, and Applications’, Revue française de sociologie, 47 (4), 249–288.

2. Taken from: Howard, J. A., Sheth, J. N. (1969) The Theory of Buyer Behaviour, New York, John Wiley.

3. Interpretation of ideas found in: Storm, C. M. (1987) ‘Competitie en competentie: van vier P’s naar drie R’s’, Harvard Holland Review, 12, pp. 7–17.

4. Taken from: Kraljic, P. (1983) ’Purchasing Must Become Supply Management’, Harvard Business Review, September — October, pp. 109–117.

5. Taken from: Grönroos, C. (2007) Service Management and Marketing (3d ed), Chichester, John Wiley.

6. Taken from: Berger, C., Blauth, R., Boger, D., Bolster, C., Burchill, G., DuMouchel, W., Walden, D. (1993) ‘Kano’s Methods for Understanding Customer-Defined Quality’, Center for Quality Management Journal, 2(4), 3–36.

7. Interpretation of ideas found in: Petty, R. E., Cacioppo, J. T. (1986) Communication and Persuasion: Central and Peripheral Routes to Attitude Change, New York, Springer Verlag.

8. Taken from: Heskett, J. L., Jones, T. O., Loveman, G. W., Sasser, W. E., Schlesinger, L. A. (1994) ‘Putting the Service Profit Chain to Work’, Harvard Business Review, March — April, pp. 164–174.

9. Taken from: Jones, T. O., Sasser, W. E. (1995) ‘Why Satisfied Customers Defect’, Harvard Business Review, November — December, pp. 88–99.

10. Taken from: Li, C., Solis, B. (2013) The Seven Success Factors of Social Business Strategy, New York, Jossey-Bass.

1. Taken from: Arthur, J. B., Kim, D. O. (2005) ‘Gainsharing and Knowledge Sharing: The Effects of Labour — Management Co-operation’, The International Journal of Human Resource Management, 16:9, pp. 1564–1582.

2. Interpretation of ideas found in: Herzberg, F. (1968) ‘One More Time: How do you motivate employees?’ Harvard Business Review, January — February, pp. 53–62.

3. Interpretation of ideas found in: McGregor, D. M. (2005) The Human Side of Enterprise — annotated edition, New York, McGraw-Hill.

4. Taken from: Greiner, L. E. (1998) ‘Evolution and Revolution as Organizations Grow’, Harvard Business Review, May — June, pp.55–68.

5. Interpretation of ideas found in: Appelbaum, E., Bailey, T., Berg, P., Kalleberg, A. (2000) Manufacturing Advantage: Why High-Performance Work Systems Pay Off, New York, Cornell University Press.

6. Taken from: Ulrich, D. (1997) Human Resource Champions: The Next Agenda for Adding Value and Delivering Results, Boston, Harvard Business School Press.

7. Interpretation of ideas found in: Bruel, M., Colsen, C. (1998) De geluksfabriek: over het binden en boeien van mensen in organisaties, Schiedam, Scriptum Books.

8. Interpretation of ideas found in: Paauwe, J. (2004) HRM and Performance: Achieving Long-Term Viability, Oxford, Oxford University Press.

9. Interpretation of ideas found in: Van der Heijde, C., Van der Heijden, B. (2006) ‘A Competence-Based and Multidimensional Operationalization and Measurement of Employability’, Human Resource Management, 45:3, pp. 449–476.

1. Interpretation of ideas found in: Drucker, P. F. (1976) ‘What Results Should You Expect? A User’s Guide to MBO’, Public Administration Review, vol. 36:1, pp. 12–19.

2. Taken from: Stern, C. W., Deimler, M. S. (2006) The Boston Consulting Group on Strategy, 2nd ed., Hoboken, John Wiley.

3. Taken from: .

4. Taken from: Porter, M. E. (1985) Competitive Advantage: Creating and Sustaining Superior Performance, New York, The Free Press. (Портер М. Конкурентное преимущество. Как достичь высокого результата и обеспечить его устойчивость. — М.: Альпина Паблишер, 2008.)

5. Taken from: Birkigt, K., Stadler, M. M., Funck, H. J. (1986) Corporate Identity, Grundlagen, Funktionen, Fallspielen, Landsberg an Lech, Verlag Moderne Industrie.

6. Interpretation of ideas found in: Hammer, M., Champy, J. (2003) Reengineering the Corporation: A Manifesto for Business Revolution, New York, HarperCollins. (Хаммер М., Чампи Д. — М.: Манн, Иванов и Фербер, 2011.)

7. Taken from: Kaplan, R. S., Norton, D. P. (1996) The Balanced Scorecard: Translating Strategy into Action, Boston, Harvard Business School Press. (Каплан Р., Нортон Д. Сбалансированная система показателей. От стратегии к действию. — М.: Олимп-Бизнес, 2006.)

8. Taken from:

1. Taken from: Blake, R. R., Mouton, J. S., Barnes, L. B., Greiner, L. E. (1964) ‘Breakthrough in Organization Development’, Harvard Business Review, 42(6), 133–155.

2. Taken from: Hersey P., Blanchard, K., Johnson, D. E. (2012) Management and Organizational Behavior, 10th ed., Englewood Cliffs, Prentice Hall.

3. Interpretation of ideas found in: Trompenaars, F., Voerman, E. (2009) Servant Leadership Across Cultures, Oxford, Infinite Ideas.

4. Taken from: Kotter, J. P. (2012) Leading Change, Boston, Harvard Business School Press. (Коттер Дж. П. Впереди перемен. — М.: Олимп-Бизнес, 2016.)

5. Taken from: Coombs, W. T., Holladay, S. J. (2012) The Handbook of Crisis Communication, Oxford, Wiley-Blackwell.

6. Taken from: Collins, J. C. (2001) Good to Great: Why some Companies Make the Leap… and Others Don’t, New York, HarperCollins. (Коллинз Дж. — М.: Манн, Иванов и Фербер, 2011.)

7. Taken from: Snowden, D. J., Boone, M. E. (2007) ‘A Leader’s framework of decision making’, Harvard Business Review, November, pp. 69–76.

8. Taken from: Welch, M. (2011) ‘The Evolution of the Employee Engagement Concept: Communication Implications’, Corporate Communications: An International Journal, 16:4, pp. 328–346.

1. Interpretation of ideas found in: Aristotle, Ars Rhetorica (). (Аристотель. Риторика (русскоязычное издание: М., 1978).)

2. Interpretation of ideas found in: Strong, E. K. (1925) ‘Theories of Selling’, Journal of Applied Psychology, vol. 9, pp. 75–86.

3. Taken from: Brigham, E. F., Ehrhardt, M. C. (2013) Financial Management: Theory & Practice, 14th ed., Mason, South-Western / Cengage. (Бригхем Ю. Ф., Эрхардт М. С. Финансовый менеджмент. — СПб.: Питер, 2007.)

4. Interpretation of ideas found in: Jorsini, J. N. (2013) The Essential Deming: Leadership Principles from the Father of Quality, New York, McGraw-Hill.

5. Interpretation of ideas found in: Osborn, A. F. (1963) Applied Imagination: Principles and Procedures of Creative Problem Solving (3rd Ed.), New York, Charles Scribner’s Sons.

6. Interpretation of ideas found in: Leary, T. (1957) Interpersonal Diagnoses of Personality, Oxford, Ronald Press.

7. Interpretation of ideas found in: Koestler, A. (1964) The Act of Creation, London, Hutchinson.

8. Interpretation of ideas found in: Tuckman, B. W. (1965) ‘Developmental Sequence in Small Groups’, Psychological Bulletin, 63:6, pp. 384–399.

9. Interpretation of ideas found in: Bracken, D. W., Timmreck, C. W., Church, A. H. (2001) The Handbook of Multisource Feedback, San Francisco, Jossey-Bass.

10. Interpretation of ideas found in: de Bono, E. (1967) The Use of Lateral Thinking, London, Jonathan Cape; and de Bono, E. (1999) Six Thinking Hats, London, Little, Brown and Company. (де Боно Э. Латеральное мышление. — Минск: Попурри, 2005; де Боно Э. Шесть шляп мышления. — Минск: Попурри, 2006.)

11. Interpretation of ideas found in: Robinson, W. L. (1974) ‘Conscious Competency — The Mark of a Competent Instructor’, The Personnel Journal, 53:7, pp. 538–539.

12. Taken from: Vaughn, R. (1980) ‘How Advertising Works: A Planning Model’, Journal of Advertising Research, 20:5, pp27–33.

13. Taken from: Weihrich, H. (1982) ‘The TOWS Matrix — A Tool for Situational Analysis’, Long Range Planning, 15:2, pp. 54–66.

14. Interpretation of ideas found in: Gutman, J. (1982) ‘A Means-End Chain Model Based on Consumer Categorization Processes’, The Journal of Marketing, 46:2, pp. 60–72.

15. Interpretation of ideas found in: Kolb, D. A. (1983) Experiential Learning: Experience as the Source of Learning and Development, New Jersey, Pearson Education.

16. Interpretation of ideas found in: Cialdini, R. B. (2009) Influence: Science and Practice (5th Ed.), New York, Pearson Education.

17. Interpretation of ideas found in: Rubin, K. S. (2013) Essential Scrum: A Practical Guide to the Most Popular Agile Process, Upper Saddle River, Pearson.

18. Interpretation of ideas found in: Covey, S. R. (1989) The Seven Habits of Highly Effective People, New York, The Free Press. (Кови С. Семь навыков высокоэффективных людей. Мощные инструменты развития личности. — М.: Альпина Паблишер, 2017.)

19. Interpretation of ideas found in: Camp, R. C. (1989) Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance, Milwaukee, ASQC Quality Press.

20. Taken from: .

21. Taken from: .

22. Taken from: Evers, G. H. M. Verhoeven, C. J. (1999) Human Resources Planning: een integrale benadering van personeelsplanning, Deventer, Kluwer.

23. Interpretation of ideas found in: DiStefano, J. J., Maznevski, M. L. (2000) ‘Creating Value with Diverse Teams in Global Management’, Organizational Dynamics, 29:1, pp. 45–63.

24. Taken from: and .

25. Taken from: Garrett, J. J. (2002) The Elements of User Experience: User-Centered Design for the Web and Beyond, Berkeley, New Riders. (Гарретт Дж. Веб-дизайн. Элементы опыта взаимодействия. — М.: Символ-Плюс, 2008.)

26. Taken from: Hunicke, R., LeBlanc, M., Zubek, R. (2004) ‘MDA: A Formal Approach to Game Design and Game Research’, Proceedings of the AAAI Workshop on Challenges in Game AI, pp. 04–04.

27. Taken from: Osterwalder, A., Pigneur, Y. (2010) Business Model Generation — A Handbook for Visionaries, Game Changers, and Challengers, Hoboken, John Wiley. (Остервальдер А., Пинье И. Построение бизнес-моделей. Настольная книга стратега и новатора. — М.: Альпина Паблишер, 2016.)

28. Taken from: Nidumolu, R., Prahalad, C. K., Rangaswami, M. R. (2009) ‘Why Sustainability is Now the Key Driver of Innovation’, Harvard Business Review, September, pp. 56–64.

29. Taken from: Coebergh, P. H., Cohen. E. (2009) Grenzen aan transparantie, Amsterdam, Business Contact.

30. Taken from: Ansems, P., Moen, J. (2009) Kleur bekennen, kleedkamergesprekken over leiderschap, Assen, Van Gorcum.

31. Interpretation of ideas found in: Pauli, G. (2010) Blue Economy —10 Years, 100 Innovations, 100 Million Jobs, Taos, Paradigm Publications.

32. Taken from: Boonstra, J. J. (2013) Cultural Change and Leadership in Organizations: A Practical Guide to Successful Organizational Change, Chichester, John Wiley.