Термин использован Брюсом Чарлтоном: Bruce G. Charlton, “Audit, Accountability, Quality and All That: The Growth of Managerial Technologies in UK Universities”, в книге: Stephen Prickett and Patricia Erskine-Hill (ed.), Education! Education! Education! Managerial Ethics and the Law of Unintended Consequences (Thorverton, England, 2002).
