Lilford and Pronovost, “Using Hospital Mortality Rates to Judge Hospital Performance”.
283
Berwick, “The Toxicity of Pay for Performance”.
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Подробнее об этом см.: George A. Akerlof and Rachel E. Kranton, Identity Economics: How Our Identities Shape Our Work, Wages, and Well-Being (Princeton, 2010), chap. 5, “Identity and the Economics of Organizations”.
