Книга: Тирания показателей. Как одержимость цифрами угрожает образованию, здравоохранению, бизнесу и власти
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277

Joel Brenner, Glass Houses: Privacy, Secrecy, and Cyber Insecurity in a Transparent World (New York, 2013), p. 210.

278

Ravitch, The Death and Life of the Great American School System, p. 161; Stewart, The Management Myth, p. 54.

279

Holmström and Milgrom, “Multitask Principal-Agent Analyses”.

280

Merton, “Unanticipated Consequences and Kindred Sociological Ideas: A Personal Gloss”, p. 296.

281

Morieux and Tollman, Six Simple Rules, pp. 6–16.

282

Lilford and Pronovost, “Using Hospital Mortality Rates to Judge Hospital Performance”.

283

Berwick, “The Toxicity of Pay for Performance”.

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Подробнее об этом см.: George A. Akerlof and Rachel E. Kranton, Identity Economics: How Our Identities Shape Our Work, Wages, and Well-Being (Princeton, 2010), chap. 5, “Identity and the Economics of Organizations”.
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