Книга: Тирания показателей. Как одержимость цифрами угрожает образованию, здравоохранению, бизнесу и власти
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См., например: Patrick Conway, Farzad Mostashari, and Carolyn Clancy, “The Future of Quality Measurement for Improvement and Accountability”, JAMA [Journal of the American Medical Association] 309, no. 21 (June 5, 2013), pp. 2215–16; James F. Burgess and Andrew Street, “Measuring Organizational Performance”, in Sherry Glied and Peter C. Smith (eds.), The Oxford Handbook of Health Economics (New York, 2011), pp. 688–706, esp. p. 701; David M. Shahian et al., “Rating the Raters: The Inconsistent Quality of Health Care Performance Measurement”, Annals of Surgery 264, no. 1 (July 2016), pp. 36–38; J. Matthew Austin, Elizabeth McGlynn, and Peter J. Pronovost, “Fostering Transparency in Outcomes, Quality, Safety, and Costs”, JAMA 316, no. 16 (October 25, 2016), pp. 1661–62.
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