Robert I. Sutton, Good Boss, Bad Boss: How to Be the Best… and Learn from the Worst (New York: Business Plus/Hachette, 2010). Этот ужасный начальник вполне может быть по-человечески несчастен. См.: Trevor Foulk et al., “Heavy Is the Head That Wears the Crown: An Actor-Centric Approach to Daily Psychological Power, Abusive Leader Behavior, and Perceived Incivility,” Academy of Management Journal 60.