Lunden, Ingrid, “LiveOps Raises Another $30M, Acquires UserEvents to Expand Its Cloud Contact Center Platform”, TechCrunch, January 27, 2014, http://techcrunch.com/2014/01/27/liveops-raises-another-30m-acquires-userevents-to-expand-its-cloud-contact-center-platform-with-routing.
