Книга: Управление отделом продаж
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2

David W. Cravens. The Changing Role of the Sales Force, Marketing Management 4 (осень 1995). С. 49–57.

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Neil Rackham and John DeVincintis. Rethinking the Sales Force. New York: McGraw-Hill, 1999.

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Thomas G. Brashear, Danny N. Bellenger, James S. Boles, and Hiram C. Barksdale, Jr. An Explanatory Study of the Relative Effectiveness of Different Types of Sales Force Mentors. Journal of Personal Selling & Sales Management 26 (зима 2006). С. 7–18.
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