Книга: Управление отделом продаж
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253

Cocanougher and Ivancevich. «BARS» Performance Rating for Sales Force Personnel, с. 89.

254

Greg W. Marshall, John C. Mowen, and Keith J. Fabes. The Impact of Territory Difficulty and Self versus Other Ratings on Managerial Evaluations of Sales Personnel. Journal of Personal Selling & Sales Management 12 (осень 1992). С. 35–47.
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