Книга: Управление отделом продаж
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Te-Lin, Chung, Brian Rutherford and Jungkun Park. Understanding multifacted job satisfaction of retail employees. International journal of Retail and Distribution Management 40, № 9 (2012). С. 699–716. Steven P. Brown and Robert A. Peterson. Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects. Journal of Marketing Research 30 (февраль 1993). С. 63–77.
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