Книга: Homo Roboticus? Люди и машины в поисках взаимопонимания
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Terry Winograd, «Shifting Viewpoints: Artificial Intelligence and Human-Computer Interaction,» Artificial Intelligence 170 (2006): 1256–1258, .

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Jeffrey Pfeffer and Robert I. Sutton, «Knowing 'What' to Do Is Not Enough: Turning Knowledge into Action,» California Management Review 42, no. 1 (1999).

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Ben Shneiderman, «List of Influences: Ben Shneiderman,» eagereyes, December 16, 2011, .

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Tandy Trower, «A Parting Salute to Cliff Nass – Social Interface Pioneer and Good Friend,» Hoaloha Robotics, November 19, 2013, .

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Tandy Trower, «Bob and Beyond: A Microsoft Insider Remembers,» Technologizer, March 29, 2010, .

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Nicholas Negroponte, Being Digital (New York: Vintage, 1996), 101.

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Ben Shneiderman and Pattie Maes, «Direct Manipulation vs. Interface Agents: Excerpts from Debates at IUI 97 and CHI 97,» Association for Computing Machinery Interactions, November-December 1997, .
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