Из беседы с Джеффом Феттигом, генеральным директором Whirlpool.
162
Из работы Leonard Mlodinow. The Drunkard’s Walk: How Randomness Rules Our Lives. N. Y.: Pantheon Books, 2008.
163
Jim Collins. How the Mighty Fall. Collins, 2009. P. 17.
164
Karl E. Weick. Sources of Order in Underorganized Systems: Themes in recent organizational theory // in: Karl E. Weick (Hrsg.). Making Sense of the Organization. Malden, Mass.: University of Michigan / Blackwell Publishing, 2001. P. 32–57.
