Книга: 4 правила эффективного лидера в условиях неопределенности
Назад: 38
Дальше: 91

39

«2008 Chief Executive of the Year», ChiefExecutive.net. .

40

Don Tennant, «Anne Mulcahy on Getting the Color Back into Xerox», CIO, Jun. 17, 2008.

41

Stephen M. R. Covey, «The Speed of Trust Tour», речь, произнесенная в Сан-Франциско в отеле Francis Drake Hotel, April 30, 2009.

42

«Wall Street's Latest Crisis of Leadership», BusinessWeek, Oct. 3, 2008.

43

«Alpharetta-based Integrity Bank Fails», The Atlanta Journal-Constitution, Aug. 29, 2008.

44

Quy Huy, «Leadership in Crisis», INSEAD Knowledge, .

45

Patricia Aburdene, Megatrends 2010: The Rise of Conscious Capitalism, Hampton Roads, 2007, p. 27.

46

Rosabeth Moss Kanter, «The Value of Role Models in the Downturn», HarvardBusiness.org Voices, Mar. 2, 2009.

47

FranklinCovey-HarrisInteractive «Trust Quotient» Survey Results of 12,000 American Workers, available from FranklinСovey.

48

Erik Weihenmayer, «Touch the Top», podcast April 13, 2009. .

49

Anne M. Mulcahy, «From the Podium», MIT Leader ship Center, .

50

«Crisis Helped to Reshape Xerox in Positive Ways», Knowledge@Wharton, Nov. 16, 2005.

51

Gianna Englert, «Anne Mulcahy», . Accessed Apr 29, 2009.

52

«Crisis», Knowledge@Wharton.

53

Rita McGrath, «A Better Way to Cut Costs», Harvard-Business.org Voices, Mar. 9, 2009.

54

IBM Institute Report, pp. 6–7.

55

James Allen, Frederick Reichheld, and Barney Hamil ton, «The Three 'Ds' of Customer Experience», Harvard Management Update, Nov. 7, 2005.

56

Rosabeth Moss Kanter, «Simplicity: The Next Big Thing», HarvardBusiness.org Voices, Feb. 12, 2009.

57

C. Crum, et al., Demand Management Best Practices,]. Ross Publishing, 2003.

58

«Top 10 Medical Breakthroughs of 2008», Time Ma ga zine, .

59

Pete Cashmore, «Recession Is the Mother of Tech Invention», Maskable: The Social Media Guide. . Acces sed April 20, 2009.

60

Watson Wyatt Worldwide Report, p. 19.

61

FranklinCovey xQ Database Averages.

62

Watson Wyatt Worldwide Report, p. 23.

63

Malcolm Gladwell, Outliers: The Story of Success, Little, Brown, 2008, p. 183

64

«Crisis», Knowledge@Wharton.

65

Chuck Salter, «Solving the Real Productivity Crisis», Fast Company, Dec. 19, 2007.

66

«From the Podium», MIT Center.

67

«The Execution Quotient: The Measure of What Matters. A FranklinCovey White Paper». FranklinCovey Center for Advanced Research.

68

Weihenmayer, «Touch the Top».

69

Maggie Jackson, «May We Have Your Attention, Please?» BusinessWeek, Jun. 12, 2008.

70

Olivier Blanchard, «Nearly Nothing to Fear but Fear Itself», The Economist, Jan. 29, 2009.

71

Jennifer Robison, «What if the Recession Endures?» Gallup Management Journal, April 2, 2009.

72

Olivier Blanchard, The Economist.

73

Gary Hershorn, «Survival Lessons from a Sinking Plane», Reuters News Service, Jan. 16, 2009.

74

Robison, Gallup Management Journal.

75

«Economic Anxiety Poll Results», Elliott Masie's Learning Trends, Oct. 1, 2008.

76

John Baldoni, «How to Talk to Your Employees About the Recession», HarvardBusiness.org Voices, Apr. 29, 2009.

77

Ram Charan, Leadership in the Era of Economic Uncertainty, McGraw-Hill, 2008.

78

FranklinCovey xQ Database Averages.

79

Quy Huy, «Leadership in Crisis», INSEAD Knowledge Base.

80

James Mclntosh, «Nonsense at Work», Fast Company, Feb. 16, 2009.

81

Martin Seligman, Helplessness: On Depression, Development, and Death, San Francisco: W. H. Free man, 1975.

82

Abstract of Judith M. Bardwick, One Foot Out the Door, AMACOM, 2007.

83

Stephen R. Covey, The 7 Habits of Highly Effective People, Simon & Schuster, 1989, p. 82.

84

Covey, 7 Habits, p. 88

85

Dennis Cauchon, «The Little Company That Could», USA Today, Oct. 9, 2005.

86

Covey, 7 Habits, p. 178.

87

Abraham H. Maslow, «A Theory of Human Motivation», Psychological Review, v. 50, pp. 370–396.

88

«FranklinCovey Presents Leadership Greatness Award to Mississippi Power», SouthernCompany Media Room, . Accessed April 30, 2009.

89

S. M. Chung, «Polaroid Goes Bankrupt, Plans to Sell Existing Assets», The Tech Online Edition, Oct. 23, 2001.

90

«Canon Most Trusted Brand», ePhotozine, Mar. 6, 2009; «Canon USA Honored with #1 Ranking in Brandweek's Customer Loyalty Survey», Business Wire, un. 13, 2006 and Feb. 26, 2009.
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