25
David L. Cooperrider and Diana Whitney, Appreciative Inquiry: A Positive Revolution in Change, Berrett-Koehler, 2005.
26
Stephen R. Covey, «8th Habit Leadership: Unleashing Potential», Chief Learning Officer Oct. 2005.
27
Gautam Naik, «Hospital Races to Learn Lessons of Fer rari Pit Stop», The Wall Street Journal, Nov. 14, 2006.
28
Speed Up Your Team: Continuously Improving Team Processes, FranklinCovey InSights video.
29
«Trust in Governments, Corporations, and Global Institutions Continues to Decline», Global Survey of the World Economic Forum, Dec. 15, 2005. Conference Board Re port, p. 5.
