61
FranklinCovey xQ Database Averages.
62
Watson Wyatt Worldwide Report, p. 23.
63
Malcolm Gladwell, Outliers: The Story of Success, Little, Brown, 2008, p. 183
64
«Crisis», Knowledge@Wharton.
65
Chuck Salter, «Solving the Real Productivity Crisis», Fast Company, Dec. 19, 2007.
66
«From the Podium», MIT Center.
67
«The Execution Quotient: The Measure of What Matters. A FranklinCovey White Paper». FranklinCovey Center for Advanced Research.
68
Weihenmayer, «Touch the Top».
69
Maggie Jackson, «May We Have Your Attention, Please?» BusinessWeek, Jun. 12, 2008.
70
Olivier Blanchard, «Nearly Nothing to Fear but Fear Itself», The Economist, Jan. 29, 2009.
71
Jennifer Robison, «What if the Recession Endures?» Gallup Management Journal, April 2, 2009.
72
Olivier Blanchard, The Economist.
73
Gary Hershorn, «Survival Lessons from a Sinking Plane», Reuters News Service, Jan. 16, 2009.
74
Robison, Gallup Management Journal.
75
«Economic Anxiety Poll Results», Elliott Masie's Learning Trends, Oct. 1, 2008.
76
John Baldoni, «How to Talk to Your Employees About the Recession», HarvardBusiness.org Voices, Apr. 29, 2009.
77
Ram Charan, Leadership in the Era of Economic Uncertainty, McGraw-Hill, 2008.
78
FranklinCovey xQ Database Averages.
79
Quy Huy, «Leadership in Crisis», INSEAD Knowledge Base.
80
James Mclntosh, «Nonsense at Work», Fast Company, Feb. 16, 2009.
81
Martin Seligman, Helplessness: On Depression, Development, and Death, San Francisco: W. H. Free man, 1975.
82
Abstract of Judith M. Bardwick, One Foot Out the Door, AMACOM, 2007.
83
Stephen R. Covey, The 7 Habits of Highly Effective People, Simon & Schuster, 1989, p. 82.
84
Covey, 7 Habits, p. 88
85
Dennis Cauchon, «The Little Company That Could», USA Today, Oct. 9, 2005.
86
Covey, 7 Habits, p. 178.
87
Abraham H. Maslow, «A Theory of Human Motivation», Psychological Review, v. 50, pp. 370–396.
88
«FranklinCovey Presents Leadership Greatness Award to Mississippi Power», SouthernCompany Media Room, . Accessed April 30, 2009.
89
S. M. Chung, «Polaroid Goes Bankrupt, Plans to Sell Existing Assets», The Tech Online Edition, Oct. 23, 2001.
90
«Canon Most Trusted Brand», ePhotozine, Mar. 6, 2009; «Canon USA Honored with #1 Ranking in Brandweek's Customer Loyalty Survey», Business Wire, un. 13, 2006 and Feb. 26, 2009.
