Книга: Организация как система. Принципы построения устойчивого бизнеса Эдвардса Деминга
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BOORSTIN, D.J., The Discoverers. Random House (1983); Penguin Books (1986).
CARLISLE, J. A. and PARKER, R. C, Beyond Negotiation. John Wiley & Sons (1989).
DEMING, W. E., Elementary Principles of the Statistical Control of Quality. Nippon Kagaku Gijutsu Renmei, Tokyo (1950); in English (1952).
DEMING, W. E., Some Theory of Sampling. Wiley (1950); Dover (1966).
DEMING, W. E., Quality, Productivity, and Competitive Position. Massachusetts Institute of Technology, Center for Advanced Engineering Study (1982).
DEMING, W. E., Out of the Crisis. Massachusetts Institute of Technology, Center for Advanced Engineering Study (1988); Cambridge University Press (1988). Русский перевод: Деминг Э. Выход из кризиса: Новая парадигма управления людьми, системами и процессами. – Пер. с англ. – М.: Альпина Бизнес Букс, 2007.
DRUCKER, P. Management, Tasks, Responsibilities, Practices. Harper and Row (1973),
ISHIKAWA, К., Guide to Quality Control. Asian Productivity Organization (1971).
ISHIKAWA, K., What is Total Quality Control? The Japanese Way. Prentice Hall (1985). Русский перевод: Исикава К. Японские методы управления качеством. – Сокращенный пер. с англ. – М.: Экономика, 1988.
KILIAN, Cecelia S., The World of W. Edwards Dеming. CEEPress Books, Washington D.C. (1988).
KOHN, A., No Contest. Houghton Mifflin (1986).
LATZKO, W. J., Quality and Productivity for Bankers and Financial Managers. American Society for Quality Control (1986),
MANN, Nancy R., The Keys to Excellence. Prestwick Books, Los Angeles (1985); Mercury Books, London (1989).
MORONEY, M.J., Facts from Figures. Pelican (1951).
ORSINI, Joyce, Simple Rule to Reduce Total Cost of Inspection and Correction of Product in State of Chaos. Ph.D. dissertation, School of Business Administration, New York University. (Obtainable from University Microfilms, Ann Arbor, ML)
OUCHI, W. G., The M-Form Society. Addison-Wesley (1984).
PETERS, T. and WATERMAN, R. H., In Search of Excellence. Harper & Row (1982). Русский перевод: Питерс Т., Уотермен Р. В поисках эффективного управления (Опыт лучших компаний)/Пер. с англ. – М.: Прогресс, 1986.
ROSENTHAL, R. and JACOBSON, Lenore, Pygmalion in the Classroom. Holt, Rinehart, and Winston (1968).
SCHERKENBACH, W. W., The Deming Route to Quality and Productivity. CEEPress Books, Washington D.C. (1986).
SCHOLTES, P. R., The Team Handbook. Joiner Associates, Madison, WI (1988).
SHAW, G. В., Pygmalion. E.g. The Complete Plays of Bernard Shaw; Paul Hamlyn (1965).
SHEWHART, W. A., Economic Control of Quality of Manufactured Product, van Nostrand (1931); American Society for Quality Control (1980); CEEPress Books, Washington D.C. (1986).
SHEWHART, W. A., Statistical Method from the Viewpoint of Quality Control. Graduate School of the Department of Agriculture, Washington (1939); Dover (1986).
WALTON, Mary, The Dеming Management Method. Dodd, Mead & Co., New York (1986); Mercury Books, London (1989).
WHEELER, Donald J. and CHAMBERS, David S., Understanding Statistical Process Control. SPC Press, Knoxville, TN (1986).
The Jerusalem Bible. Darton, Longman & Todd, London, and Doubleday, a division of Bantam, Doubleday, Dell Publishing Group, Inc., (1966).
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