Turner and Hadas-Halpern, “The Effects of Including a Patient’s Photograph.”
164
“Patient Photos Spur Radiologist Empathy and Eye for Detail,” ScienceDaily, December 14, 2008, доступно на .
165
См.: Atul Gawande, The Checklist Manifesto: How to Get Things Right (New York: Picador, 2011).
166
См., напр., “Disconnection from Patients and Care Providers: A Latent Error in Pathology and Laboratory Medicine: An Interview with Stephen Raab, MD,” Clinical Laboratory News 35, no. 4 (April 2009).
