Книга: Подумайте еще раз. Сила знания о незнании
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Nicholas Kristof, «Too Small to Fail», New York Times, June 2, 2016, .

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George Lakoff and Mark Johnson, Metaphors We Live By (Chicago: University of Chicago Press, 1980).

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Neil Rackham, «The Behavior of Successful Negotiators», in Negotiation: Readings, Exercises, and Cases, ed. Roy Lewicki, Bruce Barry, and David Saunders (New York: McGraw-Hill, 1980/2007).
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