Bryant Simon, ‘Consuming Third Place: Starbucks and the illusion of public space’, in Miles Orvell and Jeffrey L. Meikle (eds.), Public Space and the Ideology of Place in American Culture (Amsterdam, 2009), pp. 243ff; Howard Schultz and Dori Jones, Pour Your Heart into It: how Starbucks built a company one cup at a time (NY, 1997), p. 5.
