Makary, Martin, and Michael Daniel. “Medical Error – the Third Leading Cause of Death in the U.S.” British Medical Journal 53, 3 мая 2016 г.: i2139.
131
Edmondson, Amy. “Learning from Mistakes is Easier Said Than Done: Group and Organizational Influences on the Detection and Correction of Human Error.” Journal of Applied Behavioral Science 32, no. 1, март 1996 г.: 5–28.