Книга: Управление без власти и контроля
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Garr, Stacia. The State of Employee Recognition in 2012. Oakland, CA: Bersin by Deloitte, июнь 2012 г.

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Globoforce. JetBlue Airways. 2012. Сайт .

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Grant, Adam M., and Francesca Gino. “A Little Thanks Goes a Long Way: Explaining Why Gratitude Expressions Motivate Prosocial Behavior,” Journal of Personality and Social Psychology 98, no. 6, июнь 2010 г.: 946–955; Lambert, Nathaniel M., and Frank D. Fincham. “Expressing Gratitude to a Partner Leads to More Relationship Maintenance Behavior.” Emotion 11, no. 1, февраль 2011 г.: 52–60; Sansone, Randy A., and Lori A. Sansone. “Gratitude and Well Being: The Benefits of Appreciation,” Psychiatry (Edgmont) 7, no. 11, ноябрь 2010 г.: 18–22.
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