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Информация о роли электронной почты в работе: Gloria J. Mark, Stephen Voida, and Armand V. Cardello, «A Pace Not Dictated by Electrons: An Empirical Study of Work Without Email», Proceedings of the SIGCHI Conference on Human Factors in Computer Systems (2012): 555–64; Megan Garber, «The Latest ‘Ordinary Thing That Will Probably Kill You’? Email», The Atlantic, 4 мая, 2012, www.theatlantic.com/technology/archive/2012/05/the-latest-ordinary-thing-that-will-probably-kill-you-email/256742/; Joe Pinsker, «Inbox Zero vs. Inbox 5,000: A Unified Theory», The Atlantic, 27 мая 2015, www.theatlantic.com/technology/archive/2015/05/why-some-people-cant-stand-having-unread-emails/394031/; Stephen R. Barley, Debra E. Myerson, and Stine Grodal, «E-mail as a Source and Symbol of Stress», Organization Science 22, no. 4 (июль-август 2011): 887–906; Mary Czerwinski, Eric Horvitz, and Susan Wilhite, «A Diary Study of Task Switching and Interruptions», Proceedings of the Special Interest Group on Computer – Human Interaction Conference on Human Factors in Computer Systems (2004): 175–82; Laura A. Dabbish and Robert E. Kraut, «Email Overload at Work: An Analysis of Factors Associated with Email Strain», Proceedings of the Association for Computing Machinery Conference on Computer Supported Cooperative Work & Social Computing (2011): 431–40; Chuck Klosterman, «My Zombie, Myself: Why Modern Life Feels Rather Undead», New York Times, 3 декабря, 2010, www.nytimes.com/2010/12/05/arts/television/05zombies.html; Karen Renaud, Judith Ramsay, and Mario Hair, «‘You’ve Got E-Mail!’… Shall I Deal with It Now? Electronic Mail from the Recipient’s Perspective», International Journal of Human – Computer Interaction 21, no. 3 (2006): 313–32.