Книга: Airbnb. Как три простых парня создали новую модель бизнеса
Назад: Благодарности
Дальше: Примечания

Примечания

Если не указано иное, все цитаты в тексте взяты непосредственно из проведенных мной интервью.
Глава 1
…туалетный юмор: Хоккейная команда Школы дизайна называлась «Яичники» (любимая кричалка — «Яичники-отличники!»); баскетбольная — «Яйца»; талисманом команд был Скроти из «Южного Парка».
«матч вечером в пятницу?»: Austin Carr, «Watch Airbnb CEO Brian Chesky Salute RISD, Whip Off His Robe, Dance like Michael Jackson», Fast Company, February 17, 2012, www.fastcompany.com/1816858/watch-Airbnb-ceo-brian-chesky-salute-risd-whip-his-robe-dance-michael-jackson.
«они говорили, это будет в Школе дизайна»: Sarah Lacy, «Fireside Chat with Airbnb CEO Brian Chesky», PandoDaily, YouTube video, posted January 14, 2013, www.youtube.com/watch?v=6yPfxcqEXhE.
…«в ловушке работы»: там же.
…«в одних трусах»: там же.
…«друзья спрашивали»: Reid Hoffman, «Blitzscaling 18: Brian Chesky on Launching Airbnb and the Challenges of Scale», Stanford University, November 30, 2015, www.youtube.com/watch?v=W608u6sBFpo.
«бизнес, связанный с путешествиями»: Brian Chesky, «7 Rejections», Medium, July 12, 2015, https://medium.com/@bchesky/7-rejections-7d894cbaa084#.5dgyegvgz.
…Институт Городских Земель: Brian Chesky and Connie Moore, «Impact of the Sharing Economy on Real Estate», Urban Land Institute Fall Meeting, October 6, 2015, www.youtube.com/watch?v=03kSzmJr5c0.
…терять терпение: Brian Chesky, «1000 days of Airbnb», Startup School 2010, YouTube, uploaded February 12, 2013, www.youtube.com/watch? v=L03vBkOKTrc.
«можно мне тоже?»: «Obama O's», YouTube, uploaded January 12, 2012, www.youtube.com/watch?v=OQTWimfGfV8.
…запустить Facebook: Lacy, «Fireside Chat».
«Я опять облажался», — говорит Чески: там же.
как назвали это в Fortune: Leena Rao, «Meet Y Combinator's New COO», Fortune, August 26, 2015, http://fortune.com/2015/08/26/meet-y-combinators-new-coo/.
(зарегистрироваться): Brian Chesky, «1000 days of Airbnb», Startup School 2010, YouTube, uploaded February 12, 2013, www.youtube.com/watch? v=L03vBkOKTrc.
Глава 2
«Как стартовать стартап»: Sam Altman, «How to Start a Startup», lecture with Alfred Lin and Brian Chesky, video, accessed October 10, 2016, http://startupclass.samaltman.com/courses/lec10/.
(шесть новых ключевых ценностей в 2013-м): Шесть ключевых ценностей, введенных в 2013-м: «хозяин», «борись за воплощение миссии», «каждый кадр имеет значение», «будь предприимчив, как основатели с хлопьями», «упрощай» и «возрадуйся приключениям».
только за первое полугодие 2016-го: «Uber Loses at Least $1.2 Billion in First Half of 2016», Bloomberg BusinessWeek, August 25, 2016, www.bloomberg.com/news/articles/2016-08-25/uber-loses-at-least-1-2-billion-in-first-half-of-2016.
рост числа бронирований: Owen Thomas, «How a Caltech Ph.D. Turned Airbnb into a Billion-Dollar Travel Magazine», Business Insider, June 28, 2012, www.businessinsider.com/Airbnb-joe-zadeh-photography-program-2012-6.
…по Данным TechCrunch: M.G. Siegler, «Airbnb Tucked In Nearly 800 % Growth in 2010; Caps Off The Year with a Slick Video», TechCrunch, January 6, 2011, https://techcrunch.com/2011/01/06/Airbnb-2010/.
.всего 7,8 миллиона: Tricia Duryee, «Airbnb Raises $112 Million for Vacation Rental Business», AllThingsD, July 24, 2011, http://allthingsd.com/20110724/Airbnb-raises-112-million-for-vacation-rental-business/.
Лэйси, тогда работавшая в TechCrunch: «Brian Chesky on the Success of Airbnb», interview by Sarah Lacy, TechCrunch, video, December 26, 2011, https://techcrunch.com/video/brian-chesky-on-the-success-of-Airbnb/517158894/.
заявила о десяти миллионах бронирований: Alexia Tsotsis, «Airbnb Freaks Out Over Wimdu», TechCrunch, June 9, 2011, https://techcrunch.com/2011/06/09/Airbnb.
(«Блиц-масштабирование в технологиях»): Reid Hoffman, «Blitzscaling 18: Brian Chesky on Launching Airbnb and the Challenges of Scale», Stanford University, November 30, 2015, www.youtube.com/watch? v=W608u6sBFpo.
«Как я только не умер?»: там же.
Глава 3
Пунта Мита: Francesca Bacardi, «No Resort Necessary! Gwyneth Paltrow Uses Airbnb for Mexican Vacation with Her Kids and Boyfriend Brad Falchuk», E! News, E! Online, January 19, 2016, www.eonline.com/news/732247/no-resort-necessary-gwyneth-paltrow-uses-Airbnb-for-mexican-vacation-with-her-kids-and-boyfriend-brad-falchuk.
10 000 за сутки: Carrie Goldberg, «Inside Gwyneth Paltrow's Latest Airbnb Villa», Harper's Bazaar, June 23, 2016, www.harpersbazaar.com/culture/travel-dining/news/a16287/gwyneth-paltrow-Airbnb-france/.
«на Airbnb?»: Greg Tannen, «Airbnb-Tenant Reviews of the Candidates», The New Yorker, July 8, 2016, www.newyorker.com/humor/daily-shouts/Airbnb-tenant-reviews-of-the-candidates.
«Мечты станут явью»: Natalya Lobanova, «18 Fairytale Airbnb Castles That'll Make Your Dreams Come True», BuzzFeed, June 15, 2016, www.buzzfeed.com/natalyalobanova/scottish-Airbnb-castles-you-can-actually-rent?utm_term=.ss2Kvbx6J#.abpLnz0PW.
«желание принадлежности»: Brian Chesky, «Belong Anywhere», Airbnb, July 16, 2014, http://blog.Airbnb.com/belong-anywhere/.
«бестолковая идея»: Ryan Lawler, «Airbnb Launches Massive Redesign, with Reimagined Listings and a Brand New Logo,” TechCrunch, July 16, 2014, https://techcrunch.com/2014/07/16/Airbnb-redesign/.
(«гениталии равных возможностей»): Douglas Atkin, «How to Create a Powerful Community Culture», presentation, October 30, 2014, www.slideshare.net/FeverBee/douglas-atkin-how-to-create-a-powerful-community-culture.
бродить по свету: Prerna Gupta, «Airbnb Lifestyle: The Rise of the Hipster Nomad», TechCrunch, October 3, 2014, https://techcrunch.com/2014/10/03/Airbnb-lifestyle-the-rise-of-the-hipster-nomad/.
самых популярных статей недели: Steven Kurutz, «A Grand Tour with 46 Oases», New York Times, February 25, 2015, www.nytimes.com/2015/02/26/garden/retirement-plan-an-Airbnb-travel-adventure.html.
Глава 4
полы, стены и мебель: Julie Bort, «An Airbnb Guest Held a Huge Party in This New York Penthouse and Trashed It», Business Insider, March 18, 2014, www.businessinsider.com/how-an-Airbnb-guest-trashed-a-penthouse-2014-3.
Airbnb в Мадриде: Ron Lieber, «Airbnb Horror Story Points to Need for Precautions», New York Times, August 14, 2015, www.nytimes.com/2015/08/15/your-money/Airbnb-horror-story-points-to-need-for-precautions.html.
(сняли обвинения): там же.
на Cosmopolitan.com: Laura Beck, «If You've Ever Stayed in an Airbnb, You Have to Read This Horrifying Tale», Cosmopolitan.com, August, 15, 2015, www.cosmopolitan.com/lifestyle/a44908/if-youve-ever-stayed-in-an-Airbnb-you-have-to-read-this/.
писатель Тим Феррисс: «Chris Sacca on Being Different and Making Billions», interview by Tim Ferriss, The Tim Ferriss Show, podcast audio, February 19, 2016, http://fourhourworkweek.com/2015/05/30/chris-sacca/.
отпуск вместе: Zak Stone, «Living and Dying on Airbnb», Medium, November 8, 2015, https://medium.com/matter/living-and-dying-on-Airbnb-6bff8d600c04#.8vp51qatc.
угарный газ: там же.
расследование USA Today: Gary Stoller, «Hotel Guests Face Carbon Monoxide Risk», USA Today, January 8, 2013, www.usatoday.com/story/travel/hotels/2012/11/15/hotels-carbon-monoxide/1707789/.
Предыдущее расследование: Lindell K. Weaver and Kayla Deru, «Carbon Monoxide Poisoning at Motels, Hotels, and Resorts», American Journal of Preventative Medicine, July 2007.
По данным Национальной противопожарной ассоциации: Richard Campbell, «Structure Fires in Hotels and Motels», National Fire Protection Association, September 2015.
по отношению к белым хозяевам: Benjamin Edelman and Michael Luca, «Digital Discrimination: The Case of Airbnb.com», Harvard Business School Working Paper, no. 14-054, January 2014.
в сравнении с белыми: Benjamin Edelman, Michael Luca, and Dan Svirsky, «Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment», American Economic Journal: Applied Economics, September 16, 2016, https://ssrn.com/abstract=2701902.
отказы прекратились: Shankar Vedantam, Maggie Penman, and Max Nesterak, «#AirbnbWhileBlack: How Hidden Bias Shapes the Sharing Economy», Hidden Brain, NPR, podcast audio, April 26, 2016, www.npr.org/2016/04/26/475623339/-Airbnbwhileblack-how-hidden-bias-shapes-the-sharing-economy.
рекомендации экспертов: Laura W. Murphy, Airbnb's Work to Fight Discrimination and Build Inclusion, report to Airbnb, September 8, 2016, http://blog.Airbnb.com/wp-content/uploads/2016/09/REPORT_Airbnbs-Work-To-Fight-Discrimination-and-Build-Inclusion-pdf.
«мы, наверное, не выполнили свою миссию»: «Airbnb Just Hit 100 Million Guest Arrivals», onstage discussion with Brian Chesky and Belinda Johnson, moderated by Andrew Nusca, at Fortune's Brainstorm Tech conference, Aspen, Colorado, uploaded on July 12, 2016,
www.youtube.com/watch? v=7DU0kns5MbQ&list=PLS8YLn_6PU1no6n71efLRzqS6lXAZpAuW&index=25.
Глава 5
штрафов на общую сумму 40 000: Ron Lieber, «A Warning for Hosts of Airbnb Travelers», New York Times, November 30, 2012, www.nytimes.com/2012/12/01/your-money/a-warning-for-Airbnb-hosts-who-may-be-breaking-the-law.html.
выручка в сумме 6,8 миллиона: New York State attorney general Eric T. Schneiderman, Airbnb in the City, New York State Office of the Attorney General, October 2014, www.ag.ny.gov/pdfs/Airbnb%20report.pdf.
информационно-аналитические материалы: Scott Shatford, «2015 in Review — Airbnb Data for the USA», Airdna, January 7, 2016, http://blog.airdna.co/2015-in-review-Airbnb-data-for-the-usa/.
в ноябре 2013-го: Jason Clampet, «Airbnb's Most Notorious Landlord Settles with New York City», Skift, November 19, 2013, https://skift.com/2013/11/19/Airbnbs-most-notorious-landlord-settles-with-new-york-city/.
двадцать два матраса: Ben Yakas, «Check Out This ‘Luxury' Manhattan 2BR with 22 Beds», Gothamist, August 29, 2014, http://gothamist.com/2014/08/29/check_out_this_luxury_manhatt.php.
тридцать пять долларов в сутки: Christopher Robbins, «3-Bedroom Apartment Transformed into 10-Bedroom Airbnb Hostel», Gothamist, December 10, 2015, http://gothamist.com/2015/12/10/Airbnb_queens_hostel.php.
конец рекламы: «Meet Carol: Airbnb NYC TV Spot», Airbnb Action, YouTube, uploaded July 16, 2014, www.youtube.com/watch?v=TniQ40KeQhY.
(выполнить исследование): «Airbnb: A New Resource for Middle Class Families», Airbnb Action, October 19, 2015, www.Airbnbaction.com/report-new-resource-middle-class-families/.
на доступное жилье: «The Airbnb Community Compact», Airbnb Action, November 11, 2015, www.Airbnbaction.com/compact detaileden/.
сорок один в год: Growing the Economy, Helping Families Pay the Bills: Analysis of Economic Impacts, 2014, findings report, Airbnb, May 2015, https://1zxiw0vqx0oryvpz3ikczauf-wpengine.netdna-ssl.com/wp-content/uploads/2016/02/New-York-City_Impact-Report_2015.pdf.
арендное жилье на 10 процентов: BJH Advisors LLC, Short Changing New York City: The Impact of Airbnb on New York City's Housing Market, Share Better, June 2016, www.sharebetter.org/wp-content/uploads/2016/06/NYCHousingReport_Final.pdf.
за несколько месяцев до: «One Host, One Home: New York City (October Update)», Airbnb, October 2016, https://www.Airbnbaction.com/wp-content/uploads/2016/11/Data-Release-October-2016-Writeup-1.pdf.
(на некоторых курортных направлениях): Drew Fitzgerald, «Airbnb Moves into Professional Vacation Rentals», Wall Street Journal, May 19, 2015, www.wsj.com/articles/Airbnb-signals-expansion-into-professional-vacation-rentals-1432051843.
сдавать квартиры на Airbnb: Andrew J. Hawkins, «Landlord Related Cos. Cracks Down on Airbnb», Crain's New York Business, October 2, 2014, www.crainsnewyork.com/article/20141002/BLOGS04/141009955/landlord-related-cos-cracks-down-on-Airbnb.
«он пытается запугать меня»: Mike Vilensky, «Airbnb Wins Big-Name Allies in Albany Battle», Wall Street Journal, August 9, 2016, www.wsj.com/articles/Airbnb-wins-big-name-allies-in-albany-battle-1470788320.
«игнорировать законы штата»: Rich Bockmann, «Airbnb Is Not Taking It Lying Down», The Real Deal, March 1, 2016, http://therealdeal.com/issues_articles/as-opponents-line-up-Airbnb-fights-to-win-legitimacy-in-nyc/.
ехидный голос за кадром): «New Ad Highlights Airbnb's Problem with the Law, from Los Angeles to New York, San Francisco to Chicago and Everywhere in Between», Share Better, accessed October 9, 2016, www.sharebetter.org/story/share-better-releases-new-ad-Airbnb-problems-everywhere/.
авторы писали: Rosa Goldensohn, «Council Members Threaten Ashton Kutcher, Jeff Bezos with Airbnb Crackdown», Crain's New York Business, March 11, 2016, www.crainsnewyork.com/article/20160311/BLOGS04/160319990/new-york-city-council-threaten-ashton-kutcher-jeff-bezos-with-Airbnb-crackdown.
как «комедию»: там же.
…(«#БегомОтАirbnb»): Lisa Fickenscher, «Activists Call on Brooklyn Half Organizers to Dump Airbnb as Sponsor», New York Post, May 20, 2016, http://nypost.com/2016/05/20/activists-call-on-brooklyn-half-organizers-to-dump-Airbnb-as-sponsor/.
«поражение организации»: Erin Durkin, «Airbnb Foes Celebrate Win after Gov. Cuomo Signs Home-Sharing Bill, Orders Company to Drop Lawsuit Blocking Legislation», New York Daily News, November 1, 2016, www.nydailynews.com/news/politics/Airbnb-foes-win-cuomo-signs-bill-orders-biz-drop-suit-article-1.2854479.
(о правилах): David Lumb, «Chicago Allows Airbnb to Operate Under Restrictions», Engadget, June 23, 2016, www.engadget.com/2016/06/23/chicago-allows-Airbnb-to-operate-under-restrictions/.
партнерство с Airbnb: Kia Kokalitcheva, «Inside Airbnb's Plan to Partner with the Real Estate Industry», Fortune, September 13, 2016, http://fortune.com/2016/09/13/Airbnb-building-owners-program/.
летом 2016 года: «Airbnb Just Hit 100 Million Guest Arrivals», onstage discussion with Brian Chesky and Belinda Johnson, moderated by Andrew Nusca, at Fortune's Brainstorm Tech conference, Aspen, Colorado, uploaded on July 12, 2016 www.youtube.com/watch?v=7DU0kns5MbQ&list=PLS8YLn_6PU1no6n71efLRzqS6lXAZpAuW&index=25.
Сан-Франциско и Рим: Andrew Sheivachman, «Iceland Tourism and the Mixed Blessings of Airbnb», Skift, August 19, 2016, https://skift.com/2016/08/19/iceland-tourism-and-the-mixed-blessings-of-Airbnb/.
и без того ограниченное предложение: Kristen V. Brown, «Airbnb Has Made It Nearly Impossible to Find a Place to Live in This City,” Fusion, May 24, 2016, http://fusion.net/story/305584/Airbnb-reykjavik/.
«сделать безопасным»: Tim Logan, «Can Santa Monica — or Anyplace Else — Enforce a Ban on Short-Term Rentals?», Los Angeles Times, May 13, 2015, www.latimes.com/business/la-fi-0514-Airbnb-santa-monica-20150514-story.html.
«к взаимной выгоде»: Bockmann, «Airbnb Is Not Taking It».
Глава 6
достопримечательности: «Holiday Inn Story», Kemmons Wilson Companies, accessed October 9, 2016, http://kwilson.com/our-story/holiday-inns/.
«учить ученого»: Chip Conley, «Disruptive Hospitality: A Brief History of Real Estate Innovation in U.S. Lodging», lecture, Urban Land Institute Fall Meeting, October 6, 2015, www.youtube.com/watch?v=XHlMnKjH50M.
сеть отелей в 1987-м: «About», Joie de Vivre, accessed October 9, 2016, www.jdvhotels.com/about/.
программа конференции: Brian Chesky and Connie Moore, «Impact of the Sharing Economy on Real Estate», Urban Land Institute Fall Meeting, October 6, 2015, https://www.youtube.com/watch?v=03kSzmJr5c0.
интервью Globe and Mail: Shane Dingman, «A Billionaire on Paper, Airbnb Co-founder Feels ‘Great Responsibility' to Do Good», Globe and Mail, December 17, 2015, www.theglobeandmail.com/report-on-business/careers/careers-leadership/a-billionaire-on-paper-Airbnb-co-founder-feels-great-responsibility-to-do-good/article27825035/.
(«мы упустили»): Nancy Trejos, «Study: Airbnb Poses Threat to Hotel Industry», USA Today, February 2, 2016, www.usatoday.com/story/travel/hotels/2016/02/02/Airbnb-hotel-industry-threat-index/79651502/.
«средство от одиночества»: Diane Brady, «IAC/InterActiveCorp Chairman Barry Diller's Media Industry Outlook for 2014», Bloomberg BusinessWeek, November 14, 2013, www.bloomberg.com/news/articles/2013 -11-14/retail-expert-outlook-2014-iac-interactivecorps-barry-diller.
«или чей-то дом»: Gary M. Stern, «Airbnb Is a Growing Force in New York, But Just How Many Laws Are Being Broken?», Commercial Observer, October 12, 2015, https://commercialobserver.com/2015/10/Airbnb-is-a-growing-force-in-new-york-but-just-how-many-laws-are-being-broken/.
…рост спроса в отрасли: Lodging and Cruise — US: Lowering Our Outlook to Stable on Lower Growth Prospects in 2017, Moody's Investors Service, September 26, 2016, www.moodys.com/.
Экономика совместного потребления на пороге: Jamie Lane, The Sharing Economy Checks In: An Analysis of Airbnb in the United States, CBRE, January 2016, https://cbrepkfcprod.blob.core.windows.net/downloads/store/12Samples/An_A d_States.pdf.
Самые уязвимые гостиницы: Georgios Zervas, «The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry», Boston University School of Management Research Paper Series, May 7, 2015, https://pdfs.semanticscholar.org/2bb7/f0eb69a4b026bccb687b546405247a132
«темпы роста сохранятся»: Kevin May, «Airbnb Tipped to Double in Size and Begin Gradual Impact on Hotels», Tnooz, January 20, 2015, www.tnooz.com/article/Airbnb-double-size-impact-hotels/.
объявили о договоренностях: Alison Griswold, «It's Time for Hotels to Really, Truly Worry about Airbnb», Quartz, July 12, 2016, http://qz.com/729878/its-time-for-hotels-to-really-truly-worry-about-Airbnb/.
индустрия конференций: Greg Oates, «Airbnb Explains Its Strategic Move into the Meetings and Events Industry», Skift, June 29, 2016, https://skift.com/2016/06/29/Airbnb-explains-its-peripheral-move-into-the-meetings-and-events-industry/.
с начала 2015-го до начала 2016-го: «Airbnb and Peer-to-Peer Lodging: GS Survey Takeaways», Goldman Sachs Global Investment Research, February 15, 2016.
«прийти к этому»: Susan Stellin, «Boutique Bandwagon», New York Times, June 3, 2008, www.nytimes.com/2008/06/03/business/03boutique.html.
сдать в аренду: «VRBO/HomeAway Announcement», Timeshare Users Group, June 6, 2005, www.tugbbs.com/forums/showthread.php?t=35409.
по данным Airdna: Scott Shatford, «2015 in Review — Airbnb Data for the USA», Airdna, January 7, 2016, http://blog.airdna.com/2015-in-review-Airbnb-data-for-the-usa/.
(«вокруг Airbnb»): Greg Oates, «CEOs of 5 Leading Hotel Brands on Their Hopes and Fears in 2016», Skift, June 7, 2016, https://skift.com/2016/06/07/ceos-of-5-leading-hotel-brands-on-their-hopes-and-fears-in-2016/.
новый бренд: Greg Oates, «Hyatt Hotels Launches Its New Brand: The Unbound Collection», Skift, March 2, 2016, https://skift.com/2016/03/02/hyatt-hotels-launches-a-new-brand-the-unbound-collection/.
«перспективный бизнес»: Craig Karmin, «Hyatt Invests in Home-Rentals Firm», Wall Street Journal, May 21, 2015, www.wsj.com/articles/hyatt-invests-in-home-rentals-firm-1432232861.
«очень хорошо»: Nancy Trejos, «Choice Hotels to Compete with Airbnb for Vacation Rentals», USA Today, February 23, 2016, www.usatoday.com/story/travel/roadwarriorvoices/2016/02/23/choice-hotels-compete-Airbnb-vacation-rentals/80790288/.
«принять это»: Deanna Ting, «AccorHotels CEO: It's Foolish and Irresponsible to Fight Against the Sharing Economy», Skift, April 6, 2016, https://skift.com/2016/04/06/accorhotels-ceo-its-foolish-and-irresponsible-to-fight-against-the-sharing-economy/.
шампунь и мыло: Michelle Higgins, «Taking the Work out of Short-Term Rentals», New York Times, June 19, 2015, www.nytimes.com/2015/06/21/realestate/taking-the-work-out-of-short-term-rentals.html.
«аналогичный риск»: Christina Ohly Evans, «The Many Sides of Marriott's Arne Sorenson», Surface, August 5, 2016, www.surfacemag.com/articles/power-100-hospitality-arne-sorenson.
«может сделать город»: Sarah Lacy, «Fireside Chat with Airbnb CEO Brian Chesky», PandoDaily, YouTube video, posted January 14, 2013, www.youtube.com/watch?v=6yPfxcqEXhE.
определенное внимание: Sam Biddle, «Love Note from an Airbnb Billionaire: ‘Fuck Hotels'», Valleywag, April 4, 2014, http://valleywag.gawker.com/love-note-from-an-Airbnb-billionaire-fuck-hotels-1558328928.
«а потом ты побеждаешь»: Eoin O'Carroll, «Political Misquotes: The 10 Most Famous Things Never Actually Said», Christian Science Monitor, June 3, 2011, www.csmonitor.com/USA/Politics/2011/0603/Political-misquotes-The-10-most-famous-things-never-actually-said/First-they-ignore-you. - Then-they-laugh-at-you. — Then-they-attack-you. — Then-you-win. — Mohandas-Gandhi.
Глава 7
«разнесли дом»: «Remarks by President Obama at an Entrepreneurship and Opportunity Event — Havana», Press release, White House Office of the Press Secretary, March 21, 2016, www.whitehouse.gov/the-press-office/2016/03/21/remarks-president-obama-entrepreneurship-and-opportunity-event-havana.
Нобелевскую премию мира через десять лет: J. P. Mangalindan, «Meet Airbnb's Hospitality Guru», Fortune, November 20, 2014, http://fortune.com/2014/11/20/meet-Airbnb-hospitality-guru/.
«чувство меры»: Max Chafkin, «Can Airbnb Unite the World?», Fast Company, January 12, 2016, www.fastcompany.com/3054873/can-Airbnb-unite-the-world.
«состав компаний»: Kia Kokalitcheva, «Fixing Airbnb's Discrimination Problem Is Harder than It Seems», Fortune, July 12, 2016, http://fortune.com/2016/07/12/Airbnb-discrimination-hiring/.
«бизнес, который успешен?»: Reid Hoffman and Brian Chesky, «Blitzscaling 18: Brian Chesky on Launching Airbnb and the Challenges of Scale», Stanford University, November 30, 2015, www.youtube.com/watch? v=W608u6sBFpo.
Глава 8
слышали про Airbnb: Julie Verhage, «One Wall Street Firm Expects Airbnb to Book a Billion Nights a Year Within a Decade», Bloomberg, April 11, 2016, ; Airbnb: Survey Says… It Is Having a Bigger Impact; Consumers Like It, Goldman Sachs Global Investment Research, May 2, 2016.
свои комнаты: Sebastian Junger, Tribe: On Homecoming and Belonging (New York: Twelve, 2016).
(состояние в 3,3 миллиарда): «Forbes 400: The Full List of the Richest People in America, 2016», Forbes, October 4, 2016.

notes

Назад: Благодарности
Дальше: Примечания