Книга: Лидерство без вранья: Почему не стоит верить историям успеха
Назад: Благодарности
Дальше: Об авторе

Примечания

Введение

  1. См., например: Jerry Hirsch, Jim Puzzanghera, “Lawmaker: GM Response to Ignition Switch Issue ‘Smacks of Cover-Up’,” Los Angeles Times, 18 июня 2014.
  2. Zlati Meyer, “This Week in Michigan History: GM’s President Says Sorry to Ralph Nader for Harassment,” Detroit Free Press, 18 марта 2012. www.freep.com/article/20120318/NEWS01/203180469
  3. Robert B. Kaiser, Gordy Curphy, “Leadership Development: The Failure of an Industry and the Opportunity for Consulting Psychologists,” Consulting Psychology Journal: Practice and Research 65, no. 4 (декабрь 2013 г.): 294–302.
  4. Barbara Kellerman, Hard Times: Leadership in America (Stanford, CA: Stanford University Press, 2015).
  5. См., например: Stanley Lieberson, James F. O’Connor, “Leadership and Organizational Performance: A Study of Large Corporations,” American Sociological Review, 37, no. 2 (апрель 1972): 117–30; Gerald R. Salancik, Jeffrey Pfeffer, “Constraints on Administrative Discretion: The Limited Influence of Mayors on City Budgets,” Urban Affairs Quarterly 12, no. 2 (июнь 1977): 475–98.
  6. James R. Meindl, Sanford B. Ehrlich, Janet M. Dukerich, “The Romance of Leadership,” Administrative Science Quarterly 30, no. 1 (март 1985): 78.
  7. Pierre Gurdjian, Thomas Halbeisen, Kevin Lane, “Why Leadership-Development Programs Fail,” McKinsey Quarterly, январь 2014, www.mckinsey.com/insights/ leading_in_the_21st_century/why_leadership-development_programs_fail
  8. Barbara Kellerman, The End of Leadership (New York: HarperCollins, 2012), 154.
  9. ASTD Staff, “$156 Billion Spent on Training and Development,” 6 декабря 2012 г., www.astd.org/publications/Blogs/ASTD-Blog02012/12/
  10. Gurdjian, Halbeisen, Lane, “Why Leadership-Development Programs Fail”; Kaiser and Curphy, “Leadership Development,” 294.
  11. Саттон Р. Не работайте с м*даками. И что делать, если они вокруг вас. М.: Манн, Иванов, Фербер, 2015 (Robert I. Sutton, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t. New York: Business Plus, 2007).
  12. Charlotte Rayner, “The Incidence of Workplace Bullying,” Journal of Community and Applied Social Psychology 7, no. 3 (июнь 1997): 199–208.
  13. Lyn Quine, “Workplace Bullying in NHS Community Trust: Staff Questionnaire Survey,” British Medical Journal 318, no. 7178 (январь 1999): 228–32.
  14. Lyn Quine, “Workplace Bullying in Nurses,” Journal of Health Psychology 6, no. 1 (январь 2001): 73–84.
  15. Christine M. Pearson, Christine L. Porath, “On the Nature, Consequences, and Remedies of Workplace Incivility: No Time for ‘Nice’? Think Again,” The Academy of Management Executive 19, no. 1 (февраль 2005): 7–18.
  16. Там же, 7.
  17. Susan Adams, “Americans Are Starting to Hate Their Jobs Less, Study Shows,” Forbes, 28 июня 2012 г., www.forbes.com/sites/susanadams/2012/06/28/americans-are-starting-to-hate-their-jobs-less-study-shows/
  18. Susan Adams, “New Survey: Majority of Employees Dissatisfied,” Forbes, 18 мая 2012 г., www.forbes.com/sites/susanadams/2012/05/18/new-survey-majority-of-employees-dissatisfied
  19. State of the American Workplace: Employee Engagement Insights for U. S. Business Leaders (Lincoln, NE: Gallup, 2012).
  20. Steve Crabtree, “Worldwide, 13% of Employees Are Engaged at Work,” Gallup, 8 октября 2013 г., www.gallup.com/pol/165269/worldwide-employees-engaged-at-work/
  21. Cited in Mark Crowley, “Gallup’s Workplace Jedi on How to Fix Our Employee Engagement Problem,” Fast Company, 4 июня 2013.
  22. Xu Jia-ni, Yu De-hua, Li Jian-gang, “The Mediating Effects of Psychological Empowerment on Leadership Style and Employee Satisfaction in Hospitals,” in 2012 International Conference on Management Science and Engineering, 19th Annual Conference Proceedings (20–22 сентября 2012 г., Даллас, Техас): 1215.
  23. S-C Chou, D. P. Boldy, A. H. Lee, “Measuring Job Satisfaction in Residential Aged Care,” International Journal for Quality in Health Care 14, no. 1 (февраль 2002): 49–54.
  24. Stina Fransson Sellgren, Goran Ekvall, Goran Tomson, “Leadership Behaviour of Nurse Managers in Relations to Job Satisfaction and Work Climate,” Journal of Nursing Management 16, no. 5 (июль 2008): 579.
  25. CEO Succession Practices: 2012 Edition, report #R-1492–12-RR (New York: Conference Board, 2012).
  26. Ken Favaro, Per-Ola Karlsson, Gary Neilson, CEO Succession Report: 12th Annual Global CEO Succession Study (New York: Booz and Company, 2012).
  27. Bill Gentry, “Derailment: How Successful Leaders Avoid It,” in The ASTD Leadership Handbook, ed. Elaine Biech (Washington, DC: ASTD Press, 2010): 312.
  28. Robert Hogan, Joyce Hogan, “Assessing Leadership: A View from the Dark Side,” International Journal of Selection and Assessment 9, no. ½ (март–июнь 2001): 41.
  29. Ronald J. Burke, “Why Leaders Fail: Exploring the Darkside,” International Journal of Manpower 27, no. 1 (2006): 91–100.
  30. Gurdjian, Halbeisen, Lane, “Why Leadership-Development Programs Fail.”
  31. These figures come from Brad Hall, “Today’s Leadership Development Approach Does Not Work,” The Street, 14 апреля 2014 г., www.thestreet.com/story/12668089/1/todays-leadership-development-approach-does-not-work.html
  32. Institute for Corporate Productivity, The Top 10 Critical Human Capital Issues: Enabling Sustained Growth through Talent Transparency, 2014.
  33. Kaiser and Curphy, “Leadership Development,” 295.
  34. S. A. Rosenthal, National Leadership Index 2012: A National Study of Confidence in Leadership (Cambridge, MA: Center for Public Leadership, Harvard Kennedy School, Harvard University, 2012).
  35. Kaiser and Curphy, “Leadership Development,” 295.
  36. Donald A. Palmer, “The New Perspective on Organizational Wrongdoing,” California Management Review 56, no. 1 (осень 2013): 8.
  37. Pete Weaver and Simon Mitchell, Lessons for Leaders from the People Who Matter: How Employees Around the World View Their Leaders (Pittsburgh: DDI International, 2012).
  38. D. S. Wilson, E. O. Wilson, “Rethinking the Theoretical Foundations of Sociobiology,” The Quarterly Review of Biology 82, no. 4 (декабрь 2007): 328.
  39. См., например: Jon K. Maner, Nicole L. Mead, “The Essential Tension between Leadership and Power: When Leaders Sacrifice Group Goals for the Sake of Self-Interest,” Journal of Personality and Social Psychology 99, no. 3 (сентябрь 2010): 482–97.
  40. Эта история широко освещалась в СМИ, пишущих о Кремниевой долине. См., например: M. G. Siegler, “Dick Costolo: Mission Accomplished,” TechCrunch, 4 октября 2010 г., www.techcrunch.com/2010/10/04/dick-costolo/; см. также ссылки в этой статье.
  41. Supriya Kurane и Gerry Shih, “Twitter Chief Operating Officer Resigns as Growth Lags,” Reuters, 12 июня 2014 г., www.reuters.com/article/2014/06/12/us-twitter-managementchanges-idUSKBNOEN07420140612
  42. Эта история широко известна, ее часто пересказывают. См., например: “Dr. Semmelweis’ Biography,” Semmelweis Society International, 2009, http://semmelweis.org/about/dr-semmelweis-biogrpahy/
  43. www.cdc.gov/mmwr/preview/mmwrhtml/rr5116a1.htm
  44. Boas Hamir, Robert J. House, Michael B. Arthur, “The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory,” Organization Science 4, no. 4 (November 1993): 577–94.
  45. J. A. Conger, R. N. Kanungo, S. T. Menon, “Charismatic Leadership and Follower Effects,” Journal of Organizational Behavior 21 (2000), 747–67.
  46. Daan van Knippenberg, Sim B. Sitkin, “A Critical Assessment of Charismatic-Transformational Leadership Research: Back to the Drawing Board?,” Academy of Management Annals 7 (2013): 1–60.
  47. Institute for Corporate Productivity, Next Practices for Global-Minded Organizations, 2013, www.i4cp.com
  48. Dennis E. Clayson, “Student Evaluations of Teaching: Are They Related to What Students Learn? A Meta-Analysis and Review of the Literature,” Journal of Marketing Education 31, no. 1 (апрель 2009): 16.
  49. J. Scott Armstrong, “Are Student Ratings of Instruction Useful?” American Psychologist 53, no. 11 (ноябрь 1998): 1223.
  50. Там же.
  51. Там же.
  52. Institute for Corporate Productivity.
  53. Gurdjian, Halbeisen, Lane, “Why Leadership-Development Programs Fail.”

Глава 1

  1. Rosabeth M. Kanter, “Power Failure in Management Circuits,” Harvard Business Review 57 (июль–август 1979): 65–75.
  2. Обзор на Power: Why Some People Have It — and Others Don’t, by Jeffrey Pfeffer, Publishers Weekly, 21 июня 2010, www.publishersweekly.com/978-0-06-178908-3
  3. Сайт школы — www.vlerick.com/en (28 декабря 2013).
  4. Сайт AGSM — www.business.unsw.edu.au/agsm/about/why-agsm (14 января 2015).
  5. Bill George, Peter Sims, True North: Discover Your Authentic Leadership (San Francisco: Jossey-Bass, 2007).
  6. Thomas F. O’Boyle, At Any Cost: Jack Welch, General Electric, and the Pursuit of Profit (New York: Knopf, 1998).
  7. Jonathon D. Brown, “Evaluations of Self and Others: Self-Enhancement Biases in Social Judgments,” Social Cognition 4, no. 4 (декабрь 1986): 353–76.
  8. См., например: Frederic D. Woocher, “Did Your Eyes Deceive You? Expert Psychological Testimony on the Unreliability of Eyewitness Identification,” Stanford Law Review 29, no. 5 (May 1977): 969–1030.
  9. Ben Dolnick, “Star-Struck,” New York Times Magazine, 4 августа 2013, с. 50.
  10. William von Hippel and Robert Trivers, “The Evolution and Psychology of Self-Deception,” Behavioral and Brain Sciences 34, no. 1 (February 2011): 1–16.
  11. Melvin J. Lerner, The Belief in a Just World: A Fundamental Delusion (New York: Plenum, 1980).
  12. Chip Heath and Dan Heath, Made to Stick: Why Some Ideas Survive and Others Die (New York: Random House, 2007).
  13. Фрейд З. Будущее одной иллюзии. Харьков: Фолио, 2013.
  14. Jeffrey Pfeffer and Robert I. Sutton, Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-Based.
  15. Management (Boston: Harvard Business School Press, 2006).
  16. Vernge G. Kopytoff and Claire Cain Miller, “Yahoo Board Fires Chief Executive,” New York Times, 6 сентября 2011.
  17. Michael Eric Dyson, “A Useful Hero,” New York Times Magazine, 16 января 2000 г., с. 14.
  18. Rick Lyman, “To Call Mandela a Saint Is to Dishonour His Memory,” Daily Maverick, 6 декабря 2013, http://www.dailymaverick.co.za/opinionista/2013–12–06-to-call-mandela-a-saint-is-to-dishonour-his-memory/#.VNpK2fnF98E
  19. John Storey and Elizabeth Barnett, “Knowledge Management Initiatives: Learning from Failure,” Journal of Knowledge Management 4, no. 2 (2000): 145–56.
  20. A. C. Edmondson, “Learning from Failure in Health Care: Frequent Opportunities, Pervasive Barriers,” Quality and Safety in Health Care 13, suppl. 2 (декабрь 2004): ii3.
  21. Philip R. P. Coelho, James E. McClure, “Learning from Failure,” American Journal of Business 20, no. 1 (2005): 1.
  22. Jerker Denrell, Chengwei Liu, “Top Performers Are Not the Most Impressive When Extreme Performance Indicates Unreliability,” Proceedings of the National Academy of Sciences of the United States of America 109, no. 24 (12 июня 2012): 9331–36.
  23. Jonah Berger, Marc Meredith, S. Christian Wheeler, “Contextual Priming: Where People Vote Affects How They Vote,” Proceedings of the National Academy of Sciences 105, no. 26 (1 июля 2008): 8846–49.
  24. Chen-Bo Zhong, Sanford E. DeVoe, “You Are How You Eat: Fast Food and Impatience,” Psychological Science 21, no. 5 (2010): 619–22.
  25. Francesca Gino, Michael I. Norton, Dan Ariely, “The Counterfeit Self: The Deceptive Costs of Faking It,” Psychological Science 21, no. 5 (2010): 712–20.
  26. Chen-Bo Zhong, Vanessa K, Bohns, Francesca Gino, “Good Lamps Are the Best Police: Darkness Increases Dishonesty and Self-Interested Behavior,” Psychological Science 21, no. 3 (2010): 311–14.
  27. Brian Wansink, Mindless Eating (New York: Bantam Books, 2006).
  28. Lisa L. Shu, Francesca Gino, Max H. Bazerman, “Dishonest Deed, Clear Conscience: When Cheating Leads to Moral Disengagement and Motivated Forgetting,” Personality and Social Psychology Bulletin 37, no. 3 (март 2011): 330–49.
  29. Nicholas A. Christakis, James H. Fowler, “The Spread of Obesity in a Large Social Network over 32 Years,” New England Journal of Medicine 357, no. 4 (26 июля 2007): 370–79.
  30. Lee Ann Kaskutas, Jason Bond, Keith Humphreys, “Social Networks as Mediators of the Effect of Alcoholics Anonymous,” Addiction 97, no. 7 (июль 2002): 891–900.
  31. Keith Ferrazzi, “Managing Change, One Day at a Time,” Harvard Business Review 92 (июль–август 2014): 23–25.
  32. Там же, 24.
  33. See, for instance, Edwin A. Locke and Gary P. Latham, “Building a Practically Useful Theory of Goal Setting and Task Motivation: A 35-Year Odyssey,” American Psychologist 57, no. 9 (сентябрь 2002): 705–17.
  34. Benoit Monin and Dale Miller, “Moral Credentials and the Expression of Prejudice,” Journal of Personality and Social Psychology 81, no. 1 (июль 2001): 33–43.
  35. Daylian M. Cain, George Loewenstein, Don A. Moore, “The Dirt on Coming Clean: Perverse Effects of Disclosing Conflicts of Interest,” Journal of Legal Studies 34, no. 1 (январь 2005): 1–25.
  36. Sonya Sachdeva, Rumen Iliev, Douglas L Medin, “Sinning Saints and Saintly Sinners: The Paradox of Moral Self-Regulation,” Psychological Science 20, no. 4 (апрель 2009): 523–28.
  37. Anna C. Merritt, Daniel A. Effron, Benoit Monin, “Moral Self-Licensing: When Being Good Frees Us to Be Bad,” Social and Personality Psychology Compass 4, no. 5 (май 2010): 344.
  38. Jeffrey Pfeffer and Robert I. Sutton, The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action (Boston: Harvard Business School Press, 1999).

Глава 2

  1. “Bill Bradley Qutoes,” ThinkExist.com, http://thinkexist.com/quotes/bill_bradley, на 21 января 2015.
  2. Beth Belton, “Chicago Mayor Blasts New Trump Sign,” USA Today, 13 июня 2014.
  3. Keith Morrison, “ ‘Apprentice’ Lessons for Business Students?,” NBCnews.com, 17 апреля 2004 г., www.nbcnews.com/id/4757288/ns/dateline_nbc/t/apprentice-lessons-business-students
  4. “Donald Trump: The Genius of Self-Promotion,” ABCnews.com, 16 сентября 2004 г., http://abcnews.go.com/Primetime/story?id=132337
  5. Jim Collins, “Level 5 Leadership: The Triumph of Humility and Fierce Resolve,” Harvard Business Review 83 (июль 2005): 136–46.
  6. См., например: Ralph M. Stogdill, “Personal Factors Associated with Leadership: A Survey of the Literature,” The Journal of Psychology: Interdisciplinary and Applied 25 (1948): 35–71.
  7. Silke Astrid Eisenbeiss, “Re-thinking Ethical Leadership: An Interdisciplinary Integrative Approach,” The Leadership Quarterly 23, no. 5 (октябрь 2012): 791–808.
  8. Colette Hoption, Julian Barling, Nick Turner, “ ‘It’s Not You, It’s Me’: Transformational Leadership and Self-Deprecating Humor,” Leadership and Organization Development Journal 34, no. 1 (2013): 4–19.
  9. Brett W. Pelham, Mauricio Carvallo, John T. Jones, “Implicit Egotism,” Current Directions in Psychological Science 14, no. 2 (2005): 106–10.
  10. Jack L. Knetsch, “The Endowment Effect and Evidence of Nonreversible Indifference Curves,” American Economic Review 79, no. 5 (декабрь 1989): 1277–84.
  11. Там же.
  12. Christian J. Resick, Daniel S. Whitman, Steven M. Weingarden, Nathan J. Hiller, “The Bright-Side and the Dark-Side of CEO Personality: Examining Core Self-Evaluations, Narcissism, Transformational Leadership, and Strategic Influence,” Journal of Applied Psychology 94, no. 6 (ноябрь 2009): 1365–81.
  13. C. Wortman and J. Linsenmeier, “Interpersonal Attraction and Techniques of Ingratiation,” in New Directions in Organizational Behavior, eds. B. M. Staw and G. R. Salancik (Chicago: St. Clair Pess, 1977), 133–78.
  14. D. R. Forsythe, R. Berger, and T. Mitchell, “The Effects of Self-Serving vs. Other-Serving Claims of Responsibility on Attraction and Attribution in Groups,” Social Psychology Quarterly 44, no. 1 (March 1981): 59–64.
  15. W. Wosinska, A. J. Dabul, R. Whetstone-Dion, R. B. Cialdini, “Self-Presentational Responses to Success in the Organization: The Costs and Benefits of Modesty,” Basic and Applied Social Psychology 18, no. 2 (1996): 229–42.
  16. Michael Maccoby, The Productive Narcissist: The Promise and Peril of Visionary Leadership (New York: Broadway Books, 2003).
  17. Seth A. Rosenthal and Todd L. Pittinsky, “Narcissistic Leadership,” The Leadership Quarterly 17, no. 6 (December 2006): 617–33.
  18. Там же.
  19. R. Raskin and C. S. Hall, “The Narcissistic Personality Inventory: Alternate Form Reliability and Further Evidence of Construct Validity,” Journal of Personality and Social Psychology 45, no. 2 (1981): 159–62.
  20. Arijit Chatterjee and Donald C. Hambrick, “It’s All about Me: Narcissistic Chief Executive Officers and Their Effects on Company Strategy and Performance,” Administrative Science Quarterly 52, no. 3 (сентябрь 2007): 351–86.
  21. J. M. Twenge, S. Konrath, J. D. Foster, W. K. Campbell, B. J. Bushman, “Egos Inflating over Time: A Cross-Temporal Meta-analysis of the Narcissistic Personality Inventory,” Journal of Personality 76, no. 4 (август 2008): 875–901.
  22. J. D. Foster, W. K. Campbell, J. M. Twenge, “Individual Differences in Narcissism: Inflated Self-Views across the Lifespan and around the World,” Journal of Research in Personality 37, no. 6 (December 2003): 469–86.
  23. James W. Westerman, Jacqueline Z. Bergman, Shawn M. Bergman, Joseph P. Daly, “Are Universities Creating Millennial Narcissistic Employees? An Empirical Examination of Narcissism in Business Students and Its Implications,” Journal of Management Education 36, no. 1 (2012): 5–32.
  24. Raymond B. Nickerson, “Confirmation Bias: A Ubiquitous Phenomenon in Many Guises,” Review of General Psychology 2, no. 2 (июнь 1998): 175–220.
  25. Robert B. Zajonc, “Attitudinal Effects of Mere Exposure,” Journal of Personality and Social Psychology Monograph Supplement 9, no. 2 (июнь 1968): 1–27.
  26. Karin Proost, Karel De Witte, Bert Schreurs, Eva Derous, “Ingratiation and Self-Promotion in the Selection Interview: The Effects of Using Single Tactics or a Combination of Tactics on Interviewer Judgments,” Journal of Applied Social Psychology 40, no. 9 (сентябрь 2010): 2155–69.
  27. Обзор этой литературы см. там же.
  28. C. Anderson, S. Brion, D. A. Moore, J. A. Kennedy, “A Status-Enhancement Account of Overconfidence,” Journal of Personality and Social Psychology 103, no. 4 (октябрь 2012): 718–35.
  29. Jessica A. Kennedy, Cameron Anderson, Don A. Moore, “When Overconfidence Is Revealed to Others: Testing the Status-Enhancement Theory of Overconfidence,” Organizational Behavior and Human Decision Processes 122, no. 2 (ноябрь 2013): 275.
  30. Rosenthal and Pittinsky, “Narcissistic Leadership,” 623.
  31. Discussed in Charles A. O’Reilly III, Bernadette Doer, David F. Caldwell, and Jennifer A. Chatman, “Narcissistic CEOs and Executive Compensation,” The Leadership Quarterly, 25, no. 2 (апрель 2014): 218–31.
  32. Amy B. Brunell, William A. Gentry, W. Keith Campbell, Brian J. Hoffman, Karl W. Kuhnert, and Kenneth G. DeMarree, “Leader Emergence: The Case of the Narcissistic Leader,” Personality and Social Psychology Bulletin 34, no. 12 (2008): 1663–76.
  33. Barbara Nevicka, Annebel H. De Hoogh, Annelies E. Van Vianen, Bianca Beersma, Doris McIlwain, “All I Need Is a Stage to Shine: Narcissists’ Leader Emergence and Performance,” Leadership Quarterly 22, no. 5 (октябрь 2011): 910–25.
  34. Malcolm Gladwell, “The Talent Myth,” The New Yorker, 22 июля 2002 г.
  35. Jacqueline Z. Bergman, James W. Westerman, and Joseph P. Daly, “Narcissism in Management Education,” Academy of Management Learning and Education 9 (2010): 119–31.
  36. This research is summarized in Jacqueline Z. Bergman, James W. Westerman, and Joseph P. Daly, “Narcissism in Management Education,” Academy of Management Learning and Education 9, no. 1 (March 2010): 119–31.
  37. Barbora Nevicka, Femke S. Ten Velden, Annebel H. B. De Hoogh, Annelies E. M. Van Vianen, “Reality at Odds with Perceptions: Narcissistic Leaders and Group Performance,” Psychological Science 22, no. 10 (октябрь 2011): 1259.
  38. Val Singh, Savita Kumra, Susan Vinnicombe, “Gender and Impression Management: Playing the Promotion Game,” Journal of Business Ethics 37, no. 1 (April 2002): 79.
  39. Sylvia Ann Hewlett and Ripa Rashid, Asians in America: Unleashing the Potential of the “Model Minority” (New York: Center for Work Life Policy), 20–21.
  40. Там же, 21–22.
  41. P. Babiak, C. S. Neumann, R. D. Hare, “Corporate Psychopathy: Talking the Walk,” Behavioral Sciences and the Law 28, no. 2 (март-апрель 2010): 174–93.
  42. P. C. Patel and D. Cooper, “The Harder They Fall, the Faster They Rise: Approach and Avoidance Focus in Narcissistic CEOS,” Strategic Management Journal, 35, no. 10 (October 2014): 1528–40.
  43. Scott O. Lilienfeld, Irwin D. Waldman, Drisitn Landfield, Steven Rubenzer, Ashley L. Watts, and Thomas R. Faschingbauer, “Fearless Dominance and the U. S. Presidency: Implications of Psychopathic Personality Traits for Successful and Unsuccessful Political Leadership,” Journal of Personality and Social Psychology 103, no. 3 (сентябрь 2012): 489.
  44. Ashley L. Watts, Scott O. Lilienfeld, Sarah Francis Smith, Joshua D. Miller, W. Keith Campbell, Irwin D. Waldman, Steven J. Rubenzer, Thomas J. Faschingbauer, “The Double-Edged Sword of Grandiose Narcissism: Implications for Successful and Unsuccessful Leadership among U. S. Presidents,” Psychological Science 24, no. 12 (December 2013): 2379–89.
  45. O’Reilly et al., “Narcissistic CEOs and Executive Compensation,” 17.
  46. Там же, 21.

Глава 3

  1. http://michiganross.umich.edu/about/dean-alison-davis-blake
  2. “What’s Magical about Working for Disney? I’d Rather Go to Afghanistan,” Daily Mail (London), 27 октября 2010 г., www.dailymail.co.uk/news/article-1324098/work-Disney-id-fight-Taliban-Afghanistan.html
  3. Arlie Russell Hochschild, The Managed Heart: Commercialization of Human Feeling (Berkeley, CA: University of California Press, 1983).
  4. Arlie Russell Hochschild, “Emotion Work, Feeling Rules, and Social Structure,” American Journal of Sociology 85, no. 3 (ноябрь 1979): 551.
  5. F. O. Walumbwa, B. J. Aviolio, W. L. Gardner, T. S. Wernsing, S. J. Peterson, “Authentic Leadership: Development and Analysis of a Multidimensional Theory-Based Measure,” Journal of Management 34, no. 1 (февраль 2008): 89–126.
  6. См. страничку института: www.authenticleadership.com
  7. Происхождение этой фразы неизвестно, хотя не вызывает сомнений, что Джордж Бернс использовал один из ее вариантов в своем спектакле и в мемуарах. См.: http://quoteinvestigator.com/2011/12/05/fake-honesty/
  8. Это определение аутентичного лидерства заимствовано из статьи, открывавшей спецвыпуск Leadership Quarterly: Bruce J. Avolio, William L. Gardner, “Authentic Leadership Development: Getting to the Root of Positive Forms of Leadership,” The Leadership Quarterly 16, no. 3 (июнь 2005): 315–38.
  9. Там же, 316.
  10. Там же, 327.
  11. Michael Hyatt, “The 5 Marks of Authentic Leadership,” 3 июля 2012 г., http://michaelhyatt.com/the-five-marks-of-authentic-leadership.html
  12. “10 Things Authentic Leaders Do,” Holden Leadership Center, University of Oregon, http://leadership.uoregon.edu/resources/exercises_tips/ leadership_reflections/10_things_authentic_leaders_do
  13. Gerald R. Salancik, Mary Conway, “Attitude Inferences from Salient and Relevant Cognitive Content About Behavior,” Journal of Personality and Social Psychology 32, no. 5(ноябрь 1975): 829–40.
  14. Sheryl Sandberg, Lean In: Women, Work, and the Will to Lead (New York: Knopf, 2013).
  15. Michiko Kakutani, “Kennedy, and What Might Have Been,” New York Times, 12 августа 2013 г.
  16. Bill Keller, “Nelson Mandela, Communist,” New York Times, 7 декабря 2013 г.
  17. Erving Goffman, The Presentation of Self in Everyday Life (New York: Anchor Books, 1959).
  18. Harriet Rubin, “Shall I Compare Thee to an Andy Grove?,” Strategy+ Business, зима 2007 г.
  19. Seymour Lieberman, “The Effects of Changes in Roles on the Attitudes of Role Occupants,” Human Relations 9, no. 4 (ноябрь 1956): 385–402.
  20. Jeffrey Pfeffer, Gerald R. Salancik, “Determinants of Supervisory Behavior: A Role Set Analysis,” Human Relations 28, no. 2 (март 1975): 139–54.
  21. См., например: Melvin L. Kohn, Carmi Schooler, “Occupational Experience and Psychological Functioning: An Assessment of Reciprocal Effects,” American Sociological Review 38, no. 1 (февраль 1973): 97–118; Melvin L. Kohn, Carmi Schooler, “Job Conditions and Personality: A Longitudinal Assessment of Their Reciprocal Effects,” American Journal of Sociology 87, no. 6 (май 1982): 1257–86.

Глава 4

  1. См., например: Wikipedia, s. v. “Parson Weems,” 1 января 2015 г., 18:32, http://en.wikipedia.org/wiki/Parson_Weems
  2. John Blake, “Of Course Presidents Lie,” CNN.com, 24 ноября 2013 г., www.cnn.com/2013/11/24/politics/presidents-lie/
  3. Charles F. Bond, Jr., Bella M. DePaulo, “Accuracy of Deception Judgments,” Personality and Social Psychology Review 10, no. 3 (2006): 214–34.
  4. См., например: Warren Bennis, Daniel Goleman, James O’Toole, Transparency: Creating a Culture of Candor (San Francisco: Jossey-Bass, 2008).
  5. Bond and DePaulo, “Accuracy of Deception Judgments,” 216.
  6. Andrew Clark, “Former Bear Stearns Boss Jimmy Cayne Blames Conspiracy for Bank’s Collapse, Guardian (U.K.), 5 мая 2010 г., www.theguardian.com/business/2010/may/05/bear-stearns-boss-denies-blame
  7. Patricia Hurtado, “The London Whale,” Bloombergview.com, 9 января 2015 г., www.bloomberg.com/quicktake/the-london-whale
  8. Этот пример и многие другие заявления Лавмена, процитированные мной, можно услышать, просмотрев видеозапись моего занятия — “Gary Loveman, January 30, 2009”.
  9. “Leadership Journal to Retract Five Papers from FIU Scholar,” Retraction Watch (blog), 7 февраля 2014 г., http://retractionwatch.com/2014/02/07/leadership-journal-to-retract-five-papers-from-FIU-scholar
  10. Есть много источников, описывающих этот эпизод. См., например: Eyder Peralta, “Sen. Jon Kyl Corrects Erroneous Statement on Planned Parenthood,” The Two-Way (blog), NPR.org, April 22, 2011, www.npr.org/blogs/thetwo-way/2011/04/22/135641326
  11. Описание этой широко известной оплошности также содержится в десятках источников. См., например: Abby D. Phillip, “James Clapper Apologizes to Congress for ‘Clearly Erroneous’ Testimony,” ABCNews.com, 2 июля 2013 г., http://abcnews.go.com/blogs/politics/2013/07/james-clapper-apologizes-to-congress-for-clearly-erroneous-testimony/
  12. Ralph Nader, Unsafe at Any Speed: The Designed-In Dangers of the American Automobile (New York: Grossman, 1965).
  13. David A. Kaplan, The Silicon Boys and Their Valley of Dreams (New York: William Morrow, 1999), 122–23.
  14. См. научную биографию Миллера на сайте Стэнфордского университета: www.gsb.stanford.edu/faculty-research/faculty/william-f-miller
  15. Adam Satariano, Karen Gullo, “Steve Jobs’s FBI File Notes Past Drug Use, Tendency to ‘Distort Reality’,” Bloomberg News, 9 февраля 2012 г.
  16. Caroline F. Keating, Karen R. Heltman, “Dominance and Deception in Children and Adults: Are Leaders the Best Misleaders?,” Personality and Social Psychology Bulletin 20, no. 3 (июнь 1994): 312.
  17. D. R. Carney et al., “The Deception Equilibrium: The Powerful Are Better Liars but the Powerless Are Better Lie-Detectors” (неопубликованная рукопись, 2014), 2.
  18. Erin Strout, “To Tell the Truth,” Sales and Marketing Management, июль 2002, 42.
  19. Floyd Norris, “RadioShack Chief Resigns after Lying,” New York Times, 21 февраля 2006 г.
  20. Pamela Babcock, “Spotting Lies,” http://www.shrm.org/publications/hrmagazine/editorialcontent/ pages/1003babcock.aspx
  21. Uri Gneezy, “Deception: The Role of Consequences,” American Economic Review 95, no. 1 (март 2005): 384–94.
  22. Хороший обзор литературы по данной теме, см. здесь: Ingrid Smithey Fulmer, Bruce Barry, D. Adam Long, “Lying and Smiling: Informational and Emotional Deception in Negotiation,” Journal of Business Ethics 88, no. 4 (сентябрь 2009): 691–709.
  23. Peter Reilly, “Was Machiavelli Right? Lying in Negotiation and the Art of Defensive Self-Help,” Ohio State Journal on Dispute Resolution 24, no. 3 (2009): 481.
  24. Kim B. Serota, Timothy R. Levine, Franklin J. Boster, “The Prevalence of Lying in America: Three Studies of Self-Reported Lies,” Human Communication Research 36, no. 1 (январь 2010): 2–25.
  25. Megan Garber, “The Way We Lie Now,” The Atlantic, сентябрь 2013, 15–16.
  26. См., например: Jill Doner Kagle, “Are We Lying to Ourselves about Deception,” Social Service Review 72, no. 2 (июнь 1998): 234–50.
  27. Bella M. DePaulo et al., “Lying in Everyday Life,” Journal of Personality and Social Psychology 70, no. 5 (май 1996): 979–95.
  28. Lisa L. Masssi Lindsey, Norah E. Dunbar, Jessica C. Russell, “Risky Business or Managed Event? Perceptions of Power and Deception in the Workplace,” Journal of Organizational Culture, Communications and Conflict 15, no. 1 (2011): 55.
  29. Norah E. Dunbar et al., “Empowered by Persuasive Deception: The Effects of Power and Deception on Dominance, Credibility, and Decision Making,” Communication Research 41, no. 6 (август 2014): 852–76.
  30. Paul Ekman, Maureen O’Sullivan, “Who Can Catch a Liar?,” American Psychologist 46, no. 9 (сентябрь 1991): 913–20.
  31. C. F. Bond, B. M. DePaulo, “Accuracy of Deception Judgments,” Personality and Social Psychology Review 10, no. 3 (2006): 214–34.
  32. Alexander Dyck, Adair Morse, Luigi Zingales, “Who Blows the Whistle on Corporate Fraud?,” The Journal of Finance 65, no. 1 (февраль 2010): 2213–53.
  33. Ernesto Reuben, Matt Stephenson, “Nobody Likes a Rat: On the Willingness to Report Lies and the Consequences Thereof,” Journal of Economic Behavior and Organization 93 (сентябрь 2013): 385.
  34. Там же, 384.
  35. Floyd Norris, “Corporate Lies Are Increasingly Immune to Investor Complaints,” New York Times, 20 марта 2014 г.
  36. Diana B. Henriques, “Oracle Agrees to a Fine over Accounting Moves,” New York Times, 25 сентября 1993 г., www.nytimes.com/1993/09/25/business/company-news-oracle-agrees-to-a-fine-over-accounting-moves.html
  37. Michael Cohn, “Study Finds Financial Restatements Declined after Sarbanes-Oxley,” Accounting Today, 24 июля 2014 г., www.accountingtoday.com/news/sarbanes-oxley/study-finds-financial-restatements-declined-Sarbanes-Oxley-71444–1.html
  38. Bond and DePaulo, “Accuracy of Deception Judgments,” 216.
  39. Marc Effron, “Calculating the Optimal Length of Time to Lie to Your Employees,” Talent Quarterly 1, no. 1 (2014): 14.
  40. Nicole Reudy, Celia Moore, Francesca Gino, Maurice E. Schweitzer, “The Cheater’s High: The Unexpected Affective Benefits of Unethical Behavior” (неопубликованная рукопись, 18 июля 2012 г.), доступно здесь: SSRN: http://dx.doi.org/10.2139/ssrn.2112614
  41. Robert K. Merton, “The Self-Fulfilling Prophecy,” The Antioch Review 8, no. 2 (лето 1948): 193–210.
  42. Там же, 195.
  43. См., например: Dov Eden, “Self-Fulfilling Prophecy as a Management Tool: Harnessing Pygmalion,” Academy of Management Review 9, no. 1 (январь 1984): 64–73.
  44. Wikipedia, s. v. “Catch Me If You Can,” 29 января 2015, 15:09, http://en.wikipedia.org/wiki/Catch_Me_If_You_Can
  45. John Blake, “Of Course Presidents Lie,” CNN.com, 24 ноября 2013 г., www.cnn.com/2013/11/24/politics/presidents-lie/
  46. Bethany McLean, Peter Elkind, The Smartest Guys in the Room: The Amazing Rise and Scandalous Fall of Enron (New York: Portfolio, 2003).
  47. Amit Bhattacharjee, Jonathan Z. Berman, Americus Reed II, “Tip of the Hat, Wag of the Finger: How Moral Decoupling Enables Consumers to Admire and Admonish,” Journal of Consumer Research 39, no. 6 (апрель 2013): 1167.
  48. Там же, 1168.
  49. Там же, 1169.

Глава 5

  1. Oliver E. Williamson, Markets and Hierarchies (New York: Free Press, 1975).
  2. См., например: Ernst Fehr, Simon Gachter, “Fairness and Retaliation: The Economics of Reciprocity,” The Journal of Economic Perspectives 14 (2000): 159–81.
  3. См. только два из многочисленных примеров: John O. Whitney, The Trust Factor: Liberating Profits & Restoring Corporate Vitality (New York: McGraw-Hill, 1994); Robert Sharkie, “Trust in Leadership Is Vital for Employee Performance,” Management Research News 32, no. 5 (2009): 491–98.
  4. “2013 Edelman Trust Barometer Finds a Crisis in Leadership,” http://www.edelman.com/news/2013-edeloman-trust-barometer-finds-a-crisis-in-Leadership
  5. “Americans Still Lack Trust in Company Management Post-Recession,” http://www.martiz.com/Press-Releases/2011/Americans-Still-Lack-Trust-in-Company-Management-Post-Recession
  6. Roderick M. Kramer, “Rethinking Trust,” Harvard Business Review, июнь 2009 г., 69–77.
  7. Steve Hamm, Jay Greene, “The Man Who Could Have Been Bill Gates,” BusinessWeek, 24 октября 2004 г., www.bloomberg.com/bw/stories/2004–10–24/the-man-who-could-have-been-bill-gates
  8. Harold Evans, with Gail Buckland and David Lefer, They Made America: Two Centuries of Innovators from the Steam Engine to the Search Engine (Boston: Little, Brown, 1984).
  9. David A. Kaplan, The Silicon Boys and Their Valley of Dreams (New York: William Morrow, 1999), 112.
  10. Там же, 113.
  11. Там же, 115–116.
  12. Ann Friedman, “Martha Stewart’s Best Lesson: Don’t Give a Damn,” New York, 14 марта 2013 г.
  13. Там же.
  14. Есть множество работ об этом важном явлении. См., например: Robert B. Zajonc, “Attitudinal Effects of Mere Exposure,” Journal of Personality and Social Psychology 9, no. 2 (июнь 1968 г.): 1–27; Robert F. Bornstein and Paul R. D’Agostino, “Stimulus Recognition and the Mere Exposure Effect,” Journal of Personality and Social Psychology 63, no. 4 (октябрь 1992): 545–52.
  15. Nick Baumann, “Apparently We’ve Forgotten Who the Milkens Are,” Mother Jones, 18 августа 2011, www.motherjones.com/2011/08/lowell-milken-institute-ucla
  16. Robert B. Cialdini, Influence: Science and Practice, 3rd ed. (New York: HarperCollins, 1993).
  17. Например, см.: Edward P. Lazear and Robert L. Moore, “Incentives, Productivity, and Labor Contracts,” Quarterly Journal of Economics 99, no. 2 (май 1984): 275–96.
  18. Jeffrey Pfeffer, What Were They Thinking? Unconventional Wisdom about Management (Boston: Harvard Business School Press, 2007), 82.
  19. Uriel Haran, “A Person-Organization Discontinuity in Contract Perception: Why Corporations Can Get Away with Breaking Contracts but Individuals Cannot,” Management Science 59, no. 12 (декабрь 2013 г.): 2837–53.

Глава 6

  1. Simon Sinek, Leaders Eat Last: Why Some Teams Pull Together and Others Don’t (New York: Portfolio, 2014).
  2. A. Gregory Stone, Robert F. Russell, and Kathleen Patterson, “Transformational versus Servant Leadership: A Difference in Leader Focus,” Leadership & Organization Development Journal 25, no. 4 (2004): 349–61.
  3. Jeffrey Pfeffer, The Human Equation: Building Profits by Putting People First (Boston: Harvard Business School Press, 1998).
  4. Robert F. Russell, “The Role of Values in Servant Leadership,” Leadership & Organization Development Journal 22 (2001): 76–84.
  5. Steve Denning, “Valuing Employees (Really!): Lessons from India,” Forbes, 5 октября 2011 г., www.forbes.com/sites/stevedenning/2011/10/05/valuing-employees-really-lessons-from-India/
  6. См., например: Eugene W. Anderson, Claes Fornell, and Donald R. Lehmann, “Customer Satisfaction, Market Share, and Profitability: Findings from Sweden,” Journal of Marketing 58, no. 3 (июль 1994 г.): 53–66; Eugene W. Anderson, Claes Fornell, Sanal K. Mazvancheryl, “Customer Satisfaction and Shareholder Value,” Journal of Marketing 68, no. 4 (октябрь 2004 г.): 172–85.
  7. John Freeman and Michael T. Hannan, “Growth and Decline Processes in Organizations,” American Sociological Review 40, no. 2 (апрель 1975 г.): 215–28.
  8. Пример цитируется в: Sam Polk, “For the Love of Money,” New York Times, 18 января 2014 г.
  9. Annie Lowrey, “Even among the Richest of the Rich, Fortunes Diverge,” New York Times, 11 февраля 2014 г.
  10. Там же.
  11. “The Whys and Wherefores of Executive Pay,” Harvard Business Review, июль 2014, 32–33.
  12. Elliot Blair Smith, Phil Kuntz, “Disclosed: The Pay Gap between CEOs and Employees,” Bloomberg Businessweek, 2 мая 2013 г.
  13. Lowrey, “Even among the Richest.”
  14. Henry L. Tosi, Steve Werner, Jeffrey P. Katz, Luis R. Gomez-Mejia, “How Much Does Performance Matter? A Meta-Analysis of CEO Pay Studies,” Journal of Management 26, no. 2 (апрель 2000): 301–39.
  15. См., например: Jerry M. Burger, Nicole Messian, Shebani Patel, Alicia del Prado, Carmen Anderson, “What a Coincidence! The Effects of Incidental Similarity on Compliance,” Personality and Social Psychology Bulletin 30, no. 1 (январь 2004): 35–43.
  16. Donn Erwin Byrne, The Attraction Paradigm (New York: Academic Press, 1971).
  17. Benedict Carey, “You Remind Me of Me,” New York Times, 12 февраля 2008 г.
  18. Brett W. Pelham, Mauricio Carvallo, John T. Jones, “Implicit Egotism,” Current Directions in Psychological Science 14, no. 2 (April 2005): 106–10.
  19. См., например: James R. Bettman and Barton A. Weitz, “Attributions in the Board Room: Causal Reasoning in Corporate Annual Reports,” Administrative Science Quarterly 28 (1983), 165–83.
  20. См., например: Kathleen M. Eisenhardt, “Agency Theory: An Assessment and Review,” Academy of Management Review, 14 (1989), 57–74; Stephen A. Ross, “The Economic Theory of Agency: The Principal’s Problem,” The American Economic Review, 63 (1973), 134–39.
  21. “Management by Walking About,” http://www.economist.com/node/12075015, 8 сентября 2008 г.

Глава 7

  1. Sandra L. Robinson and Denise M. Rousseau, “Violating the Psychological Contract: Not the Exception but the Norm,” Journal of Organizational Behavior 15 (1994): 245–59.
  2. David Cassilo, “For College Scholarship Athletes, Injury Can Spell Financial Disaster,” Daily Caller, 9 ноября 2011 г., http://dailycaller.com/2011/11/09/for-college-scholarship-athletes-injury-can-spell-financial-disaster/
  3. http://abcnews.go.com/Health/kevin-ware-injury-draws-attention-ncaa-healthcare-debate
  4. Распространенность поведения по собственному желанию хорошо известна. См., например: Cynthia L. Estlund, “Wrongful Discharge Protections in an At-Will World,” Texas Law Review 74, no. 7 (июнь 1996 г.): 1655–92.
  5. Louis Uchitelle, The Disposable American: Layoffs and Their Consequences (New York: Random House, 2007).
  6. Alvin W. Gouldner, “The Norm of Reciprocity: A Preliminary Statement,” American Sociological Review 25, no. 2 (апрель 1960): 161–78.
  7. Joseph Henrich and Natalie Henrich, Why Humans Cooperate: A Cultural and Evolutionary Explanation (New York: Oxford University Press, 2007).
  8. Peter Belmi and Jeffrey Pfeffer, “How ‘Organization’ Can Weaken the Norm of Reciprocity: The Effects of Attributions for Favors and a Calculative Mindset,” Academy of Management Discoveries 1, no. 1 (2015): 93–113.
  9. Erich Fromm, Escape from Freedom (New York: Ferrar and Rinehart, 1941).
  10. Jean Lipman-Blumen, The Allure of Toxic Leaders: Why We Follow Destructive Bosses and Corrupt Politicians — and How We Can Survive Them (New York: Oxford University Press, 2004).
  11. Neil Torquiano, “Anchorage Workers Protest Firing of Men’s Wearhouse Founder,” KTUU.com, 23 июня 2013 г., http://articles.ktuu.com/2013–06–23/south-anchorage_40151242
  12. Там же.
  13. James Surowiecki, The Wisdom of Crowds (New York: Random House, 2005).
  14. Dale T. Miller, “The Norm of Self-Interest,” American Psychologist 54, no. 12 (декабрь 1999): 1053–60.
  15. Rebecca K. Ratner and Dale T. Miller, “The Norm of Self-Interest and Its Effects on Social Action,” Journal of Personality and Social Psychology 81, no. 1 (июль 2001): 5–16.
  16. Adam Grant, Give and Take (New York: Viking, 2013).
  17. Там же, 4.
  18. Jennifer A. Chatman and Sigal Barsade, “Personality, Organizational Culture, and Cooperation: Evidence from a Business Simulation,” Administrative Science Quarterly 40, no. 3 (сентябрь 1995): 423–43.
  19. Warner Wilson, “Reciprocation and Other Techniques for Inducing Cooperation in the Prisoner’s Dilemma Game,” Journal of Conflict Resolution 15, no. 2 (июнь 1971): 167–95.
  20. http://www.bartleby.com/73/417.html

Глава 8

  1. Niall Doherty, “The Stockdale Paradox,” Disrupting the Rabblement (блог), 19 марта 2010 г., www.ndoherty.com/stockdale-paradox/
  2. Peter Burrows, “HP’s Carly Fiorina: The Boss,” BusinessWeek, 2 августа 1999 г.
  3. Esther Addley, “Rebekah Brooks: A Ruthless, Charming Super-Schmoozer,” Guardian (U.K.), 8 июля 2011 г.
  4. Robert A. Caro, The Path to Power: The Years of Lyndon Johnson (New York: Knopf, 1982).
  5. Цитата из Roderick M. Kramer, “The Great Intimidators,” Harvard Business Review, февраль 2006 г.
  6. Seymour Hersh, The Price of Power: Kissinger in the Nixon White House (New York: Summit, 1983).
  7. Tim Dickinson, “How Roger Ailes Built the Fox News Fear Factory,” Rolling Stone, 25 мая 2011 г., www.rollingstone.com/politics/news/how-roger-ailes-built-the-fox-news-fear-factory-20110525
  8. Steve Forbes, John Prevas, “The Price of Arrogance,” Forbes, 18 июня 2009 г., www.forbes.com/2009/06/18/alexander-great-hubris-leadership-power.html
  9. Curt Gentry, J. Edgar Hoover: The Man and the Secrets (New York: W. W. Norton, 1991).
  10. Joshua Kendall, “The Temper Tantrum: The Key to Smart Management?,” Fortune, 22 ноября 2013 г., http://fortune.com/2013/11/22/the-temper-tantrum-the-key-to-smart-management/
  11. Там же.
  12. Там же.
  13. Elizabeth Kolbert, “How Tina Brown Moves Magazines,” New York Times Magazine, 5 декабря 1993 г.
  14. John P. Kotter, “Leading Change: Why Transformation Efforts Fail,” Harvard Business Review, май 1995 г., 59–67.
  15. Geraldine M. Leydon et al., “Cancer Patients’ Information Needs and Information Seeking Behaviour: In Depth Interview Study,” British Medical Journal 320, no. 7239 (1 апреля 2000 г.): 909–13.
  16. Elizabeth Warren, A Fighting Chance (New York: Metropolitan Books, 2014).
  17. Quoted in Gretchen Morgenson, “From Outside or Inside, the Deck Looks Stacked,” New York Times, 26 апреля 2014 г.
  18. Nicole Perlroth, “Solving Problems for Real World, Using Design,” New York Times, 29 декабря 2013 г.
  19. Henry Mintzberg, The Nature of Managerial Work (New York: HarperCollins, 1973).
  20. Fred Luthans, Stuart A. Rosenkrantz, Harry W. Hennessey, “What Do Successful Managers Really Do? An Observation Study of Managerial Activities,” Journal of Applied Behavioral Science 21, no. 3 (июль 1985 г.): 255.
  21. Warren Bennis, Why Leaders Can’t Lead: The Unconscious Conspiracy Continues (San Francisco: Jossey-Bass, 1989), 14.
  22. Robert Kramer, “Book Review: ‘Why Leaders Can’t Lead: The Unconscious Conspiracy Continues’,” Journal of Management 16, no. 4 (декабрь 1990 г.): 869–79.
  23. Atul Gawande, Complications: A Surgeon’s Notes on an Imperfect Science (New York: Profile, 2010).
  24. Sam Borden, “Where Dishonesty Is Best Policy, U. S. Soccer Falls Short,” New York Times, 15 июня 2014 г.
  25. Там же.
  26. John T. Scott, Robert Zaretsky, “Why Machiavelli Still Matters,” New York Times, 9 декабря 2013 г.
  27. Doris Kearns Goodwin, Team of Rivals: The Political Genius of Abraham Lincoln (New York: Simon and Schuster, 2005).
  28. Michael Ignatieff, “Machiavelli Was Right,” The Atlantic, декабрь 2013 г., 42.
  29. К. Reiser, “Oversimplification of Diet: Coronary Heart Disease Relationships and Exaggerated Diet Recommendations,” American Journal of Clinical Nutrition 31, no. 5 (1 мая 1978 г.): 865–75.
  30. Deborah H. Gruenfeld, “Status, Ideology, and Integrative Complexity on the U. S. Supreme Court: Rethinking the Politics of Political Decision-Making,” Journal of Personality and Social Psychology 68, no. 1 (январь 1995 г.): 5–20.
  31. Jim Collins and Jerry I. Porras, Built to Last: Successful Habits of Visionary Companies (New York: HarperBusiness, 1994).
  32. Charles L. Bosk, Forgive and Remember: Managing Medical Failure, 2nd. ed. (Chicago: University of Chicago Press, 2003).
  33. John A. Byrne, Chainsaw: The Notorious Career of Al Dunlap in the Era of Profit-At-Any-Price (New York: HarperBusiness, 1999).
  34. Jonathan Mahler, “The Coach Who Exploded,” New York Times Magazine, 6 ноября 2013 г.
  35. Там же.
  36. Fred Luthans, Robert Kreitner, Organizational Behavior Modification (Glenview, IL: Scott, Foresman, 1975).
  37. David Carr, “Why Not Occupy Newsrooms?,” New York Times, 23 октября 2011 г.
  38. Andrew Ross Sorkin, “ ‘Tainted,’ but Still Serving on Corporate Boards,” New York Times, 23 апреля 2012 г.
  39. Там же.
  40. Susan Craig, Peter Lattman, “Companies May Fail, but Directors Are in Demand,” New York Times, 14 сентября 2010 г.
  41. Steven M. Davidoff, “Little Accountability for Directors, Despite Poor Performance,” New York Times, 5 апреля 2013 г.
  42. Steven M. Davidoff, Andrew Lund, Robert J. Schonlau, “Do Outside Directors Face Labor Market Consequences? A Natural Experiment from the Financial Crisis,” Harvard Business Law Review (forthcoming), available at http://dx.doi.org/10.2139/ssrn.2200552
  43. Andrew Ross Sorkin, “A Reputation, Once Sullied, Acquires a New Shine,” New York Times, 18 февраля 2013 г.
  44. Там же.
Назад: Благодарности
Дальше: Об авторе