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358

Department of Defense, Case Study: Denny’s Class Action Lawsuit, Crisis Communications Strategies.

359

Holland Cotter, A Million Pieces of Home, New York Times, 08.02.2013.

360

Roberta Smith, The Fascination of the Unfinished, New York Times, 09.01.2014.

361

Noah Schiffman & Suzanne Greist-Bousquet, The Effect of Task Interruption and Closure on Perceived Duration, Bulletin of the Psychonomic Society vol. 30, № 1 (01/1992): 9–11; Colleen M. Seifert & An-drea L. Patalano, Memory for Incomplete Tasks: A Re-examination of the Zeigarnik Effect, Proceedings of the Thirteenth Annual Conference of the Cognitive Science Society, 01/1991; A. D. Baddeley, A Zeigarnik-like Effect in the Recall of Anagram Solutions, Quarterly Journal of Experimental Psychology vol. 15, № 1 (1963): 63–64.
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