380
Kahneman, D., Thinking, Fast and Slow (London: Allen Lane, 2011), 256 – 259.
381
Miller, D., The Icarus Paradox: How Exceptional Companies Bring About Their Own Downfall (New York: Harper Business, 1991).
382
383
Там же, с. 112 – 114.
384
DeMarco, T., Hruschka, P., et al., Adrenaline Junkies and Template Zombies (New York: Dorset House, 2008), pattern 45: ‘News Improvement’.
385
Womack, J., Gemba Walks (expanded 2nd edn, Cambridge: Lean Enterprise Institute, 2013; Kindle edn).
386
Hoffer, E., The True Believer (1951; New York: HarperCollins e-books, 2010; Kindle edn), 10.
387
Drucker, P. F., Landmarks of Tomorrow (Oxford: Heinemann, 1996), 50 – 54.
388
389
390
391
392
393
394
См. примечание 2.
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396
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398
Horowitz, B., The Hard Thing About Hard Things: Building a Business When There are No Easy Answers (New York: HarperCollins, 2014; Kindle edn), ch. 4, ‘Lead Bullets’.