Quoted in Gretchen Morgenson, “From Outside or Inside, the Deck Looks Stacked,” New York Times, 26 апреля 2014 г.
299
Nicole Perlroth, “Solving Problems for Real World, Using Design,” New York Times, 29 декабря 2013 г.
300
Henry Mintzberg, The Nature of Managerial Work (New York: HarperCollins, 1973).
301
Fred Luthans, Stuart A. Rosenkrantz, Harry W. Hennessey, “What Do Successful Managers Really Do? An Observation Study of Managerial Activities,” Journal of Applied Behavioral Science 21, no. 3 (июль 1985 г.): 255.
