Michael Fulwiler, “Managing Conflict: Solvable vs. Perpetual Problems,” http://www.gottman.com, July 2, 2012.
15
André Gide, The Counterfeiters (New York: Vintage Books, 1973), 353.
16
Juan Manuel Santos, “Presentacíon” (“Presentation”), in Adam Kahane, Poder y Amor: Teoría y Práctica para el Cambio Social (“Power and Love: A Theory and Practice of Social Change”) (La Paz, Bolivia: Plural, 2011), 14.