The orders in Odoo can be marked as either partially delivered or all at once, depending on what was requested by the customer. Sometimes the customer may have asked to have a partial delivery or sometimes they asked to have the delivery all at once, depending on the logistic costs.
Assuming that the customer asked for delivery of each product when available, this is usually called partial delivery and this instruction can be set from the sales order on the OTHER INFORMATION tab. Look at the following screenshot:
There are two different types of shipping options to choose from in the Shipping Policy:
-
- Deliver each product when available: The Partial option will be set on the Delivery Type field on delivery
- Deliver all products at once: The All at once option will be set on the Delivery Type field on delivery
- Create a sales order for China Export for 300 units of material though in the warehouse there are only 270 units available.
As soon as the order is confirmed, you will have the delivery order available in the warehouse. Look at the ADDITIONAL INFO tab of the Delivery Order, you will see Partial in the Delivery Type field:
The INITIAL DEMAND tab contains the list of items with the quantity ordered, the OPERATIONS tab contains the list of items that are available in the warehouse, the To Do field contains the quantity available in the warehouse that can be assigned to this order. Look at the following screen:
- Click on the VALIDATE button. As the delivering quantity is less than the ordered quantity, Odoo will prompt you to check whether the backorder has to be created or not:
- Click on the CREATE BACKORDER button. If you choose to have a backorder, Odoo will create a backorder with the remaining quantity. Look at the following screen which shows the created backorder:
It is clear to see that this order is a backorder of WH/OUT/00006 order. Out of 300 units, 270 have already been delivered; the backorder was created for the remaining 30 units. The backorders can be tracked using the group by Back Order of field as follows:
