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www.wired-gov.net/wg/wg-images-1.nsf/img/DNWA-8C6LXT/$fle/Pace-setter.pdf

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www.acus.gov/best-practices/success-story/tsas-ideafactory-the-nextge-neration-suggestion-box-for-the-front-line/

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«Open Collective Innovation, Some Case Examples» by John Bessant and Joe Tidd, 2011; www.iande.info/wp-content/uploads/2011/03/Caseexam-plesOpenCollectiveInnovation.pdf

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