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www.barnet.gov.uk/info/920056/one_barnet_transformation_programme/904/one_barnet_transformation_programme; www.theguardian.com/local-government-network/2013/aug/09/one-barnet-decision-democracy-alive-and-well; www.barnet.moderngov.co.uk/Data/Cabinet/201011291900/Agenda/Document%204.pdf; www.barnet.gov.uk/news/article/364/barnet_council_publishes_landmark_outsourcing_contract; www.barnet.gov.uk/info/920056/one_barnet_transformation_programme/904/one_barnet_transfor-mation_programme