Thomas Frank, The Conquest of Cool: Business Culture, Counterculture, and the Rise of Hip Consumerism, Chicago: University of Chicago Press, 1997 г.
114
Gallup, Inc., State of the Global Workplace: Employee Engagement Insights for Business Leaders Worldwide, gallup.com, 2013 г.
115
Тот же источник.
116
David MacLeod and Nita Clarke, ‘Engaging for Success: Enhancing Performance Through Employee Engagement, A Report to Government', Department for Business, Innovation & Skills, bis.gov.uk, 2011 г.
