70
Newman, Andrew Adam, Sock-of-the-Month Clubs Rise Online, Bringing Subscriptions to Feet, New York Times, December 3, 2013; .
71
Pollak, Sorcha, 2012 Was the Safest Year Ever to Travel by Plane, Time, February 28, 2013; .
72
What Does Have in Common with High-Margin Software Businesses? Not Much, Seeking Alpha, October 2, 2013; .
73
Cohen, Jason, LARGE × R ARE = DIFFERENT: Why Scaling Companies Is Harder than It Looks, A Smart Bear, January 28, 2014; .
74
Customer Onboarding in Retail Financial Services, Pithey Bowes, portrait .
75
Nunogawa, Matt, Notes and Summary of Gail Goodman’s ‘The Long, Slow SaaS Ramp of Death,’ , September 11, 2013; .
76
10 Strategies for an Award-Winning Onboarding Process,” Harland Clarke, last modified July 25, 2012; .
77
Florists Industry Reports, HighBeam Research, accessed October 8, 2014; .
78
Все предлагаемые автором для изучения дополнительные материалы представлены на английском языке. Прим. ред.
